Another .au domain name scandal causes a stir

The Australian domain name industry is up in arms amidst claims the latest marketing activities of reseller Internet Registry are misleading.

ZDNet Australia has received information from a reader concerning a letter that was sent to him informing of the closure of ING, and warning they could lose their domain names if they didn't reregister with a different domain name reseller.

The letter was from a company called NetRegister, which shares the same address as domain name reseller Internet Registry, which is also listed as the registrant for the NetRegister Web site. The letter has already received a response from auDA-accredited registrar NetRegistry, who have threatened legal action over the similarity of the name.

"I am sick and tired of our industry being plagued by scammers", said Larry Bloch, CEO of NetRegistry in a statement. "I hope the new auDA reseller and registrar terms and conditions put auDA in a strong position to make business for Internet Registry impossible...NetRegistry will be taking action in the courts to protect our good standing."

Bloch said that NetRegistry had compiled evidence to assist the Australian Competition and Consumer Commission to shut down ING, and would be targeting Internet Registry this time. "What particularly annoys me is they are trading off the good name of NetRegistry, with the name NetRegister - before they updated their mistake, Internet Registry even make the mistake of promoting an 'About Us' section on their NetRegister website, on which the title header was accidentally designed to read 'About NetRegistry'," he said.

auDA has already sent out a consumer alert concerning the letter. The alert points out that Internet Registry has previously come to the attention of auDA, and that the letter sent by NetRegister contained misleading information. That information included the implication that ING was a registrar and that registrants are in danger of losing their domain name. Both claims are false according to the consumer alert.

ZDNet Australia was unable to contact Internet Registry for comment.

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Talkback 7 comments

  1. Got the same letter, was a bit of a shock as I thought what they were saying was true until I did some research... Terrible business practices by NetRegister, very dissapointing. Anonymous -- 10/09/02

    Got the same letter, was a bit of a shock as I thought what they were saying was true until I did some research... Terrible business practices by NetRegister, very dissapointing.

  2. We got letters for our .au domains as well. Very disturbing especially seeing as i wasted time trying to find out if it was legitimate. What makes it worse is all our domains are registered through melbourneit and they still sent the letters. Anonymous -- 10/09/02

    We got letters for our .au domains as well. Very disturbing especially seeing as i wasted time trying to find out if it was legitimate. What makes it worse is all our domains are registered through melbourneit and they still sent the letters.

  3. My company also received the letter. This makes the fourth time in 12 months dealers have tried to panic me into renewing .com.au domains. I will retaliate by informing others about which companies do this, and steering budsiness away from them. Scam Anonymous -- 10/09/02

    My company also received the letter. This makes the fourth time in 12 months dealers have tried to panic me into renewing .com.au domains. I will retaliate by informing others about which companies do this, and steering budsiness away from them.
    Scammers, you are warned: I'm making a list! (and checking it twice...)

  4. We received our second series of letters from Net Register today urging us to secure our domain names that are not under any threat of being taken away from us. They are a disgrace. Anonymous -- 10/09/02

    We received our second series of letters from Net Register today urging us to secure our domain names that are not under any threat of being taken away from us. They are a disgrace.

  5. What really irritates me is they think I'm that gullible that I wouldn't know about or check on my own domains. Who would pay that much money anyway? Anonymous -- 10/09/02

    What really irritates me is they think I'm that gullible that I wouldn't know about or check on my own domains.

    Who would pay that much money anyway?

  6. I also received the same letter, despite being registered with MelbourneIT. It was addressed personally to me at my business address and referred to my domain name, despite the fact that I have never dealt with NetRegister. It is very misleading and fortu Anonymous -- 10/09/02

    I also received the same letter, despite being registered with MelbourneIT. It was addressed personally to me at my business address and referred to my domain name, despite the fact that I have never dealt with NetRegister. It is very misleading and fortunately I picked up on the scam, however I bet a lot of businesses just pay the bill, because of confusion with .com names over the last year. I wish somebody would just **** these arseholes off so I can stop receiving these letters from dodgy domain name "agents".

  7. I have just one thing to say, I'm sick of the new regulation to the .AU domain space. It sucks, and all it is doing is causing more problems then anything else. Put our .AU doamins back the way they were please. This crap has Nijel -- 11/09/02

    I have just one thing to say,

    I'm sick of the new regulation to the .AU domain space. It sucks, and all it is doing is causing more problems then anything else.

    Put our .AU doamins back the way they were please.

    This crap has introduced no new competition, as all the new registras are more expensive then the one I am already with.

    This mess up has just been a big waste of time and money.

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