Windows patches may become automatic

As the MSBlast worm makes it clear that something must be done about insecure PCs, Microsoft has said this may be the time to take more control of the Windows update mechanism.

Microsoft is considering changing the way that Windows updates security patches, making the update process automatic by default, following the latest round of security problems for Windows users.

A Microsoft spokeswoman said the company is "giving strong consideration to enabling Auto Update by default in future versions of Windows," though the company has not yet committed to a time frame. If Microsoft decides to go ahead with the change, it could be implemented in Longhorn, the code name for the next version of Windows, which is expected to be completed in late 2004.

Automatic installation of security patches might have helped prevent the recent MSBlast worm, which successfully attacked hundreds of thousands of PCs that had not installed a month-old patch.

Currently, automatic updates are available as an option. Microsoft executives said the company decided not to make the feature a Windows default with Windows XP following customer feedback that suggested users did not want Microsoft controlling their PCs.

Some security experts, even those normally suspicious of Microsoft, said automatic updates might be the best way to secure users' PCs -- particularly those of home users and small businesses. Bruce Schneier, co-founder of Counterpane Internet Security and a well-known Microsoft critic, came out in support of the suggestion, telling the Washington Post that it was a "trade-off that's worthwhile".

Analyst firm Gartner agrees, saying that the move could help average IT users, who generally lack the time and IT knowledge to keep up with the latest patches.

But Gartner suggests that Microsoft must make some changes to its updating system before it can be trusted to install software automatically on users' PCs. Gartner says Microsoft must promise not to use the auto-update feature for anything but security patches, and should allow a security review of the system by outside parties.

"A compromise of this comparatively new feature could have catastrophic results," Gartner's Terry Allan Hicks said in a statement.

Many users, particularly enterprise system administrators, like to evaluate patches before they are applied -- and with good reason, because patches can interfere with other software, or even cause system failures. In a well-known incident, Microsoft's Service Pack 6 for Windows NT crashed thousands of servers.

When the first Windows XP service patch appeared last autumn, critics said the patch's terms of use gave Microsoft the right to check product versions and block some programs, although Microsoft insisted that no personal information would be collected.

This is not the first time Microsoft has mooted the idea of changing its software update mechanism. In June the company said it planned to simplify its patch technology and to expand its automatic update service to include more products.

The software giant identified four areas where it plans to make improvements over the next 12 months: patch quality; delivering information to its customers; broadening the number of applications supported by its automated update technology; and simplifying the way that patches are applied.

CNET News.com's Robert Lemos contributed to this report.

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Talkback 17 comments

    has anyone thought of the fact ...Anonymous -- 22/08/03

    has anyone thought of the fact that we little people at home PAY for downloading all these patches!!! not everyone has a super duper cable modem with unlimited downloads. is it not enough that we pay for an operating system with "holes", we are then left with having to download large patches, hotfixes, critical updates, service packs...its preposterous...NOW they say it will all be automatic so we will have no choice but to have our per month download limits eaten up by microsoft whenever they feel like it...ABSURD!!!

    i'm really mad...i am so sick of this!!

    Nicky, it's simply NOT POSSIBL ...Anonymous -- 22/08/03

    Nicky, it's simply NOT POSSIBLE for humans to write perfect software. It is a fact of life for ALL operating systems that security patches must be applied at some time or another. You're un-educated dig at Microsoft is what's preposterous.

    No, but he makes a valid point ...Anonymous -- 22/08/03

    No, but he makes a valid point. Most home users pay by the megabyte. Say you're over your limit for the month, then your system automatically grabs a 100meg file off MS without your consent.

    That's around $14.

    It's wrong in principle. It should be a matter of choice.

    Mabey they could send the upda ...me -- 22/08/03

    Mabey they could send the updates out on a cd

    Better still, MS could work wi ...Anonymous -- 22/08/03

    Better still, MS could work with the ISPs so the patches aren't included in metered downloads. If we were all getting the updates from the ISPs' servers rather than directly from MS, it would be far more efficient.

    Sorry Jason, You want us to ex ...Keith Styles (An irate user) -- 22/08/03

    Sorry Jason, You want us to excuse sloppy programming & lazy programmers! There is NO excuse for the problem of "buffer overflow", which constitutes the majority of M$ problems & patches. If programmers payed due diligence to system design, flow charting, good coding and extensive Q&A before releasing any program or OS to the public, we wouldn't have to put up with the costly, time consuming, endless patching which we all pay for, one way or another. M$ aren't the only company to make us all pay for the inexcusable, which they do in their voracious grab for our dollar.

    I dont know the first thing ab ...Gabe -- 23/08/03

    I dont know the first thing about programming but i do know that almost every programme that is released has some bugs which aren't discovered until months after the release as in the case of the blaster worm. Even Linux releases regular patches for their distros. Microsoft sells their products at such a high price that they should send the updates out on a cd to the people who have purchased their products. Alternitavely they should be set as free downloads through the ISPs. I work in tech support for an ISP so you can imagine the volume of calls that were taken and are still being taken to this day about the blaster worm. Since it emerged I have spent an incredible ammount of time on the phone talking to people about it which has cost my employer money. It would be very worthwhile for any ISP to provide these Windows Updates to their customers as free downloads and even market and encourage their customers to use them.

    It's hard enough keeping up wi ...Anonymous -- 24/08/03

    It's hard enough keeping up with virus scanner updates, let alone MS updates now.

    I only have a dialup connection because braodband is far to exsepensive for the download limits, I found out that the XP Service Pack 1 is around 180Mb which would take for ever to get on dial up and even harder for me with my 4 hour session limits.

    I once read that Bill Gates said the Australian internet needed a big shake up, and he was right if he is going to make MS updates automatic, not every user in Australia will be able to handle it.

    I will not pay $60.00/mth for 300Mb download, just so i can get my Virus/Software and now MS updates. When is Austarlia going to wake up that we need braodband internet with higher limits and lower prices. 180Mb for a service pack from MS, thats over half you limit in one month, what happens if MS updates become even higher and more frequent.

    Automatic updates sounds good, if we could have the service to provide it without paying an arm and a leg for it. What we do if MS started charging us for updates, and the same with antivirus updates, gee where will it all stop.

    The internet is just becoming one big **** shop for people rip money from my pocket.

    Looks like my Windows will just have be open for attackers, if thats the case.

    I hope all you idiots on 300mb and 500mb limits get a $1000.00 bill becuase MS updated your pc without your knowledge and took you shitty limit over and got charged for it.

    Good luck with this on MS.

    Not everyone who owns a PC has ...Anonymous -- 24/08/03

    Not everyone who owns a PC has internet access, so how is MS going to implement updates for those people.

    MS Should provide an option of having updates sent to you on CDROM if you do not have internet access.

    MS Assumes everyone has net access because 90% of people is the US do, we got news for you MS, Australia doesn't even have 40% of PC's with net access.

    Where does that leave Australia in the update market.

    Hmmm...I thought this is 2003 ...Anonymous -- 25/08/03

    Hmmm...I thought this is 2003 not 1984....seems like another reason to buy a Mac

    It was interesting to read the ...Ian T -- 26/08/03

    It was interesting to read the email comments. So many people not prepared to accept some responsibility for protecting their system - wanting someone else to do it. do they also want GM or Ford or Mitsubishi etc to pay for the servicing and repairs to their cars. Patches are part of owning a personal computer.

    For those that complained about ISP costs, there are a number of very good ISP's that are not expensive, offer 5Gb data transfer per month (will shape the transfer to 56k modem if quota is exceeded) all for about $50 to $60 per month. There are of course the cost of the modem etc but some of these providers will allow you to pay them off over a period of some months.

    The truth of the matter is that many of the complainers do not want to pay for the benefits they receive from the network and are being very anti-social by not upgrading their systems with the patches provided.

    If you don't feel the cost of the service is reasonable - don't use the system. You do have a choice! - but don't make a choice that jeopardises other users of the service.

    I have to agree with Nicky, Ke ...Anonymous -- 28/08/03

    I have to agree with Nicky, Keith, as well as what most have pointed out. Even Jason makes a good point, it isn't possible to write the perfect software, but as Keith points out it can be better.
    I think we should note that it's a sugestion at this stage to have the patches run automatic simply due to all the feedback they received from those that never bothered to update when the patch was there, but rather waited for the Blaster virus to hit them.
    It's too late to cry about Microsoft for getting a virus when they did the right thing and gave us a patch a month before it struck.

    As Ian points out (rightly so) you don't cry about having to service your car, which you have to go there as well as have to pay for, yet you complain when you don't use a patch that was provided for free.

    We are starting to sound more like the Whingeing Poms than the Poms are....

    Perhaps Microsoft should make ...Anonymous -- 03/09/03

    Perhaps Microsoft should make sure that Automatic Updates work first. I have Automatic Updating enabled on both my work and home PCs. My work PC has never indicated that updates are available, my home PC does ask me if its OK to download patches, but it has never downloaded one single byte as far as I can tell.

    So I log onto Windows Update regularly to keep my
    PC up to date.

    It seems sensible to have Automatic Updating on by default as long as:

    1) it works
    2) it can be disabled

    BTW I have RH 9.0 on both my PCs (as well as XP).
    The Red Hat patches are as numerous and voluminous as the XP ones.

    After reading most of the repl ...Anonymous -- 05/09/03

    After reading most of the replies to this article, I don't think some of you read the article properly. Only the Security updates were mentioned as possibly being automatically updated, not all updates such as service packs, which I agree are a problem for people who only have dial-up connections. As for paying for the download of the updates, this is an issue for the ISPs and it is possible for them not to charge for downloads from specific sites. I know as my ISP does not charge for downloads from M$. The issue of PCs without internet connections not being able to download the patches is almost irrelevant. A majority of the viruses in the wild now spread via email or, as the blaster worm did, holes in networking components of OSs. These types of viruses cannot infect PCs that are not internet enabled, unless of course someone phyisically puts some infected media into a drive.

    oh great my computer will &quo ...Anonymous -- 08/09/03

    oh great my computer will "automatically" stop working after a dodgy patch gets through!

    Well, as a network admin of 50 ...Anonymous -- 30/09/03

    Well, as a network admin of 50 users spread over 4 continents, I would very much welcome the auto download of security patches. My main area of concern would be the bankdwidth issue. In most of the remote operations, there is only 56k dialup and synching outlook with Exchange is slow enough as it is. It they could somehow just pull a few packets every minute and spread the download over a few days then I'd be 110% behind it.

    Most companies recalled or ser ...Anonymous -- 16/10/03

    Most companies recalled or service their products at their cost if the product is found to be faulty or not doing its job as stated in its product description.
    The analogy of a car is a good one, we all heard the joke about M$ as a car maker. Yes, we should pay for service and repairs, but what if your car door doesn't lock every now and then due to bad/shoddy design of the locking mechanism and allows the wrong people access into the car?? Does this mean that the owner is at fault for not having it serviced regularly? Should he/she then have to pay for a newer version of door lock or someone to fix the faulty design?
    Remember consumers are only meant to pay for wear and tear...not design/product faults!
    So how about it Mr.Gates, will you stand behind your product and service your customers by spending part of your annual billion dollar marketing campaign on actual customer service i.e. free ISP download, CD updates..etc???

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