Canonical, the leading backer of the Ubuntu version of Linux, this week said it would hire a team to help make open source software on the desktop more appealing and easier to use.
The company plans to sign up designers and specialists in user experience and interaction to lead Canonical's work on usability and to contribute to other free and open source desktop-environment projects, including Gnome and KDE, Mark Shuttleworth, Canonical chief executive and founder of the Ubuntu project, wrote in a blog post.
"We are hiring a team who will work on X, OpenGL, GTK, Qt, Gnome and KDE, with a view to doing some of the heavy lifting required to turn those desktop experience ideas into reality," he wrote.
Shuttleworth said recently that usability was the top priority for open source software. Free Linux desktops should have "a user experience that can compete with Apple in two years", he said at the O'Reilly Open Source Convention last week.
Some open source promoters have backed Shuttleworth, but said that businesses have a different priority to the consumers Ubuntu was aimed at.
"He's bang on the money. Linux absolutely needs more usability," said Mark Taylor, founder of the Open Source Consortium. "Having said that, it's not that hard to find," he said, pointing to the strides made by the Gnome and KDE user interfaces.
However, Taylor cautioned against the open source movement taking too rigid a line with developers on usability requirements. "I don't believe we need one desktop to rule them all," he said.
Consumers needed a great user experience more than businesses did, Taylor said. IT managers were more likely to use Linux on servers than on desktops. Any desktop implementations they do work with were designed to lock the system down and keep the user within set applications and policies.
"Even when they use a Linux desktop, delivering a user experience is not high on the agenda," Taylor said. Shuttleworth said that the freedom of open source software, where developers were free to develop as they wish, could lead to user interfaces that were "patchy and inconsistent" between applications and operating systems.
"One of the biggest problems in the free-software world is that so many objects are different, depending on the different desktops," said Paul Adams, a member of KDE e.V, the 'board' of the KDE project.
For instance, Ubuntu itself is normally available with the Gnome desktop interface, but one version ships with KDE. Both Ubuntu versions include OpenOffice, which is based on the GTK graphics library. GTK is also used by Gnome, so OpenOffice in KDE would have a different 'open' dialogue to that on the desktop.
"In KDE, we are looking at producing a cross-desktop, human-interface guideline set, so that, as people move between Gnome and KDE, they won't be shocked to see that the dialogues are different," said Adams, who is also projects director at UK open source company Sirius. That cross-desktop project, led by Celeste Lyn Paul of User-Centred Design, could create guidelines for common UI features.
"We already have a very usable experience," Adams said. "Are we up there with the Mac desktop? Probably not. But we have achieved something which is very mature and usable."
Ubuntu has the moxie and class to finally dump the old arcane FHS file system train-wreck and bring in a file system from scratch akin to Mac or GoboLinux. Its high-time this elephant in the room was addressed, the outdated directory structure is the one issue which keeps many people from adopting Linux. Different developers store config files and programs in different locations, /usr/bin, /usr/local, /sbin, /opt, and on it goes, and also one cannot cleanly run two different versions of one application. The rationale behind the FHS is false and no longer relevant to modern systems, especially the home user – Ubuntu’s target audience, who do want a closer involvement with their file system, as opposed to business users who are functionally-oriented. I’m not the only one who has been calling for this for some time; let’s see if Ubuntu can truly differentiate itself from the also-ran rabble of pointless Linux distributions, all copying the same train-wreck file system.