Tabcorp takes a punt on e-learning

Sydney's Star City will be the first of four major casinos to train staff via e-learning as owner Tabcorp rolls out an 8,000 user system over three years.

The entertainment group has adopted SumTotal's TotalLMS 7.1 software to support a new learning strategy and comply with state gaming regulations, occupational health and safety and other rules.

"We believe our staff will be better trained in the Responsible Service of Alcohol and Responsible Gaming, and we will spend less time, money and resources to achieve substantially better outcomes," said Tabcorp general manager, human resources, casinos division, Bruce Mulligan.

Tabcorp plans to deliver compliance training subjects such as occupational health and safety, code of conduct, equal employment opportunity, and preventing workplace harassment via the system.

The system will also deliver, manage and track pre-employment training for new staff.

Mulligan said the e-learning system would allow the company to standardise training, but allow for differences in state regulations.

As another benefit, Tabcorp's dependency on external trainers would be reduced. E-learning would also lessen the current resources used to develop, deliver and update online content, according to Tabcorp.

The system's ability to produce auditable records and certifications will be heavily used by the company. The casinos will send such reports to regulatory bodies such as the Casino Control Authority.

Other Tabcorp casinos to install the system are Conrad Jupiters on the Gold Coast, Conrad Treasury in Brisbane and Jupiters Townsville.