OS X more appealing than desktop Linux: Gartner

OS X is more appealing to enterprises as a desktop operating system than ever before and although it is unlikely to take market share away from Windows, the Mac could reduce the number of Linux-based desktops, according to research group Gartner.

In a report published by Gartner this week titled Enterprise Mac Clients Remain Limited, but Apple's Appeal is Growing, analysts Michael Silver, Neil MacDonald, Ray Wagner and Brian Prentice, said that administrators will most likely have to prepare for more Mac systems in their environment even though OS X is "not a suitable enterprise wide platform".

Gartner said that as the penetration of OS X increases, it is unlikely to mean less Windows PCs: "In many instances, Macs are replacing Unix and Linux workstations, rather than Windows PCs". OS X is a Unix-based system.

The report predicts that Windows will be unrivalled on the desktop for the near future because currently, 70 percent of enterprise applications require Microsoft's OS.

"We don't expect the typical organisation to even reach the point where half of its applications are OS-agnostic until 2011,' the report said.

Gartner went on to say that in some departments, such as graphics and media production, the loyalty of Mac users to their chosen platform is so strong that a corporate migration to Windows could lead employees to seek work elsewhere.

Apple is making a number of mistakes when it comes to attracting large scale enterprise deployments, according to the report.

Firstly, Apple does not licence its operating system to third party manufacturers, which is a disadvantage because large companies do not like depending on a single hardware supplier: "Many companies dislike procuring PC hardware when there is only a single provider. At this point, Apple does not intend to allow other vendors to build Mac OS-compatible PCs".

Secondly, Apple is not clear enough in its roadmaps for supporting current versions of OS X: "Microsoft supports versions of Windows for a minimum of 10 years, while Red Hat and Novell commit to seven years of support for enterprise desktop Linux versions. Apple needs to make similarly explicit minimum commitments".

Finally, because Apple has a consumer focus, it provides OS X with various applications that could raise legal issues and reduce worker productivity.

"Most companies try to minimise the amount of consumer software they load on their users' PCs to reduce legal and licensing exposure, limit the time users spend on non-work-related tasks and minimise support costs.

"Therefore, Apple's preload and its significant strength in the seamless integration of its software load is, at best, unneeded and, at worst, diametrically opposed to the practices of most businesses and government organisations," the report said.

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Talkback 24 comments

  1. Enterprise Mistakes Anonymous -- 09/12/06

    Clearly the author does not understand that any corporate IT Manager can determine which applications can be installed onto a mac. In fact, they can lock down the desktop just like in windows nevironment to prevent end users from installing any application.

    The security features of Mac OSX are quite robust. Administration is much easier on a mac side than in windows. I would suggest a bit more research before you publish misinformation.

  2. Apple in Enterprise Thomas Barta -- 09/12/06

    Froget about LINUX: companies could save enormous amounts of money by switching Windows seats to Mac (TCO). Apple has not aggressively pursued this market, in my opinion, because IT managers have been historically uninterested in anything that threatens their turf. Having said that, the Mac OS is enterprise ready and has never been better.

    1. But what about ERP software for Mac? Robert Lozano -- 03/03/07

      The major hurdle to cross is sparking the interest of SAP or other major ERP solutions into that direction. IT managers are tired of dealing with the virus issue. Also a lot of corporations rely on monitoring productive activity with certain tools. It would change the whole paradigm. How can we control a network in a mac world. as soon as those questions become clearer, it makes total sense to seek a better change. BTW, I love my iMac. Working in a windows pc @ work makes me depressed.

  3. Not Enterprise Ready? Robert Pritchett -- 09/12/06

    I realize this is a Gartner quote, but what constitutes Mac OS X as not being "Enterprise-Ready"? Munir, please do some investigative reporting on this Gartner-twist. There are lots of Enterprises using Macs and with the Mactel chipset and with Parallels, there are no excuses anymore to NOT get a Mac. Having been in IT (former MS MCSE, etc.), I could care less about job security for the wolves in sheep's clothing that purport to be helping the enterprise by justifying their own existence. They need to get a life and move on. I did!

    And we like Apple products so much, we now sell them (and no, we don't get much margin on each sale either, but so what?).

    We help the non-Mac folks come to the safe-haven of the Macintosh environment.

    1. What does Enterprise Ready mean? David Thomas -- 11/12/06

      I think by Enterpriese Ready they are referring to the Enterprise level add-ons, management tools, update processes, and centralised management that makes it easier for a company to manage 10,000 + workstations on a very distributed network. I'm not a Mac person but that is what I expect such a comment to refer to. Are there equivalent products in the Apple stables that perform functions like SMS, MOM, Group Policies, WAN friendly file transfer, DFS, Remote Control, automated system builds, standard softare packaging structures, and full WMI type scripting capabilities? These are technologies we use to make our Windows environment 'Enterprise Suitable'.

    2. Enterprise Ready? Robert Lozano -- 03/03/07

      In a way I get their points about Apple not being ready for the enterprise. But if copyright issues are a problem with certain software, why not just remove them? Seems to be a silly point. One single vendor for producing the machines? HEY forget about driver hell. It works. having different vendors? for what? wasting time on comparing better warranties of service? Wintels last 2 and a half years of productive life + they need repair and service after less than a year. Macs do way more than that and the quality of hardware is simply unmatched. They have not contrasted their apparent weakness against their strength. having one vendor is actually better because the money you think you save buying a wintel, you spend dealing with hardware and software dilemmas.

  4. The key phrase here is 'Enterprise Applications' Alex Gollner -- 09/12/06

    Gartner have researched with their clients and found that the vast majority of enterprise applications expect to see a Windows client. Apple doesn't have the presence in the enterprise development world yet. It'll take a few years of slow penetration into that market before we'll see any change there. It takes a huge investment for Apple to support the kind of dealers who sell kit to large enterprises. There's no point in Apple spending that money until the market starts using Apple technology in various key solutions. In case you think I have anything against Macs, I've been using them since February 1984...

  5. I disagree with one point Anonymous -- 09/12/06

    "Finally, because Apple has a consumer focus, it provides OS X with various applications that could raise legal issues and reduce worker productivity."

    Any I.T. dept. worth its salt will build a custom image to suite their needs. If they don't need iLife, that can always remove it from the build. So this objection is senseless.

    1. worth it's salt? Anonymous -- 10/12/06

      I think you hit the nail on the head... Since Solitaire remains the most frequently used (and most stable) windows app, one wonders if any IT organization that still promotes windows is worth it's salt

  6. not enterprise ready? Anonymous -- 09/12/06

    Since the new Macs run both OS X and Windows. Are we to assume that the Windows only systems aren't enterprise ready also? Come on guys please take the time to do basic research. Such rubbish is an insult to anyone with half a brain.

  7. Minimum 10 years? Anonymous -- 09/12/06

    Windows 98 has already been "discontinued" support wise and it's not even 2007 yet..... that statement is completely untrue.

    The article was good until that 'fact' was used, then the rest of the points against Apple lost their validity

    1. Windows 98 Anonymous -- 10/12/06

      Well, to be fair to Microsoft, they never claimed that Windows 98 was supposed to be used by enterprises. The Windows 9X line was intended for end users.

      The article probably refers to Windows NT4 (recently discontinued but MS still offers certain support options for those stubborn still using it), Windows 2000, Windows XP and Windows 2003 Server.

  8. Same old Gartner anit-mac FUD Anonymous -- 09/12/06

    Sorry guys, but this is getting rather old - the same tired and incorrect arguments repeated again and again. Do some research and get your facts straight.

  9. My old line to switchers apply here Anonymous -- 10/12/06

    When talking to a Windows user who is interested in switching to the Mac I do make them aware of certain "gotchas". Every -- EVERY -- platform has them in several forms or others; some platforms' list are just longer than others, but I always end my little list of "gotchas" with the biggest one and it is this:

    The biggest problem with using a Mac... is telling other people you use a Mac.

    The general body of perceptions out there regarding the Mac are outdated and biased at best or just plain WILLINGLY INCORRECT at worst. While I agree that the enterprise needs to see greater commitment from Apple in order to build trust -- and such building takes time -- there's nothing intrinsically missing from the Mac platform to prevent it from being a very viable option in many IT deployments.

    The conundrum for EVERYBODY (Apple and the IT sector) is... why should Apple put effort into a sector of industry that (generally) isn't interested in them? OTOH, solid research and an open mind within the IT industry would result in a growing interest... which would solve this problem of Apple's. Does a company try to sell snow in Alaska? No. No one is interested in BUYING SNOW in Alaska. But, if demand grew from within the IT industry, then Apple would sit up and take more serious notice of them. To quote Nike, just do it. Let the grassroots grow, people! You start to build the Mac IT world and Apple will come. I promise ;)

    IMHO, the IT industry suffers from a bizarre disconnect from their own sense of self, that being that, if they're such technically savvy people interested in the best of tools available to them... then why do they for the most part limit themselves to existence within the Windows hegemony? Bill Gates pulled several licensing masterstrokes, and Apple's technological superiority (I'm talking even back in the 1980's) was the crown they blindly gave away (there goes that trust I mentioned, above), ceding dominance to an inferior product -- one that was under the control of someone who saw a Big Picture based on pervasive licensing... despite Microsoft's products being FAR LESS than perfect. MS succeeded on one thing and one thing only: Bill Gates' balls... and the IT industry has surrendered to them lock, stock and barrel.

    The biggest problem with the IT community lies within itself.

    1. Ummm... Anonymous -- 11/12/06

      100% True. I have never met someone who was more pathologically tunnel-visioned pertaining to technology than the common IT employee. Simple regurgitation is what they do best. They are told how to point, click, shoot on a Windows box and are then let out into the world as technologically savvy. Actually, the reality is they are probably the least, considering most of them know very little about other OSes. I'm not talking about the 1% of them that do...(you know for the flamers out there.)

  10. Yeah, sure Anonymous -- 10/12/06

    Extracted from
    http://www.informationweek.com/story/showArticle.jhtml?articleID=1786...

    "Gartner also is partly owned by investment companies that have stakes in tech vendors upon which Gartner is supposed to be casting a neutral eye. Silver Lake Partners, which owns 33% of Gartner, counts Michael Dell, Bill Gates, Larry Ellison, and other tech-industry shakers among its current or former investors. Hedge fund ValueAct Capital owns more than 16% of Gartner and has owned as much as 11% of MSC Software, which Gartner views as a "challenger" in the market for product life-cycle-management software."

    On Dice.com today:
    Linux related vacancies: 8059.
    Wind. related vacancies: 14314.
    Unix. related vacancies: 14590.
    OS X related vacancis: 120.

    I think that says it all. Doesn't it.

  11. Windows, Linux and OS X the real story Noah gift -- 11/12/06

    Because I deal with Linux, Windows and OS X everyday I can say that OS X could very easily completely replace portions of Windows enterprise IT. I don't really think Linux and OS X are competitors as OS X is optimized for the User Experience and Linux is optimized for server market.

    Smart or forward looking managers could quite easily replace entire Windows departments with OS X machines and they would do just fine. One very reasonable strategy would be a deployment of OS X unless some Windows application was needed and then a virtualization application like Parallels.

    The reality is that a smart OS X systems administrator can manage thousands of machines in a fully automatic fashion without the the purchase of any third party tools, by using open source software like radmind. There is a very small minority of people who know this, but I suppose this will start to change in the next couple of years. Yes, OS X has a significantly lower TCO than Windows, but many people want to hush this fact as they have money, time and job skills invested in Microsoft products. I think this is the beginning of the end of Microsoft as we know it.

  12. Your credibility as a factual person is non existant. John McNamara -- 11/12/06

    Microsoft supports versions of Windows for a minimum of 10 years. So you are saying Microsoft fully supports Win 98 and Win NT4. Not on this earth.

    1. Microsoft does support products for 10 years David Thomas -- 11/12/06

      But with the two examples you provided, they only support those two products for 7 years. The rule since then has changed. www.microsoft.com/lifecycle
      There are little caveats to the rules, but 10 years is correct.

  13. Gartner has lost creditability Brian C -- 17/12/06

    I have little respect for what Gartner has to say these days.

  14. Gartner who? Anonymous -- 18/12/06

    Nice one. Gartners comments here show how releasing speculative comments discredit thier organisation. I am not sure that linux users whill just make the switch, just because. Most linux users are involved because they are part of a community. If anything, Windows will lose to Linux and Mac for people wanting to be part of a community rather than restrictive, coporate, sterile ideaology. The movement of people to different OS's has roots far deeper than just 'look and feel'. The human side of computing is something that Gartner really should leave alone.

    1. gartner.. Anonymous -- 22/12/06

      ...is a great firm. so skilled staff. they have always predicted things right. especially tech things. now they also have a psyche department and are the best on human behavior. Mac OS will always be more attractive than Linux. Just like Fish will always be more attractive then Hamburgers. The only Linux dist one might consider is Novell which is both American and supported by Microsoft. European Linux dists like UK ubuntu is pinko liberal software which attacks the fundamentals of anti-fascist and anti-communist companies. Choose Windows.

    2. Don't agree, sorry Anonymous -- 27/12/06

      Gartner have not always been right, probably due to the fact they operate in a sponsered, western and western business centric environment. The real world is a lot different. By the way:
      1. Hamburgers are more popular than fish. :-)
      2. Novell is based on SUSE linux which is German, along with most of its technology.
      3. The Western world use windows as it is all they know, they are consumers sucked in by the company with the best marketing, not always the best product.
      4. I will not be restricted by other's view on what I can and cant do with something I own. Do you accept someone boiling your water before you drink it, or would you prefer to be in control of what you consume?

      The question is, are you a sucker? :-)

  15. Windows & Mac Rex Alfie Lee -- 19/12/06

    Hmmm! The great time waste. The great money waste.

    Macs are pointless. They proved this when they jumped ship from PowerPC to Intel.

    Microsoft is pointless. They've trudged so heavily into being the only software they've shot themselves in the foot.

    Use a system that runs where ever, whenever & just keeps running, the people's software & software that belongs to everyone, not just Bill or Steve.

    OSX is Microsoft with a different name. It's operating system is as top-heavy as is Microsoft's & almost as useful. They belong together... in a grave somewhere.

    Die Microsoft & die Macs!!!

  16. IBM z-series with graphical terminals Trollz -- 29/01/07

    I think they rules, discuss

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