Microsoft glitches stall online grocery start-up

Glitches caused by Microsoft software marred the launch of embattled Queensland online grocery shopping start-up, 2Cherries.com.au, last week.

2Cherries director, Gideon Jacobs, today said that problems with Microsoft's Exchange Server software crippled the company's Brisbane office on the eve of its first day of deliveries.

"Microsoft Exchange Server corrupted our office server's registry which caused a total [communications] blackout from our offices the day before our first deliveries," said Jacobs.

Jacobs described the scene at the office late last week as "a bit of a madhouse".

The outage is likely to be seen as the latest in an almost comic run of commercial misfortune by nearly a quarter of the 40 small business operators pooling their talents behind 2Cherries.

That's because eight members of 2Cherries founding group became involved in the business after losing between AU$30,000 and AU$120,000 investing in territorial grocery delivery licenses for MySupercentre Pty Ltd.

MySupercentre was placed into liquidation last week and the Australian Securities and Investment Commission is currently investigating the affairs of its business development manager, Ross Whitehead.

Jacobs said 2Cherries directors AJ Procter, Mark Krause-Richardson and Ross Judd decided to start the business as a way to salvage their finances after giving up hope of ever seeing their investment in MySupercentre again.

Whitehead has accused the 2Cherries group of running a scare campaign against him to destroy Mysupercentre, in particular its core trading operation, MyGrocer.

Jacobs concedes that four members of 2Cherries supplied authorities with information about my MySupercentre but not until after Whitehead had refused to pay his debts and refused requests to allow the licensees to inspect the company's books.

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Talkback 12 comments

    If you build your business aro ...Anonymous -- 13/09/04

    If you build your business around Microsoft products, don't be suprised when it collapses like a house of cards.

    If you listen to Linux fanboys ...Anonymous -- 13/09/04

    If you listen to Linux fanboys rant about the evils of Microsoft, don't be surprised if you find you have a complete inability to run your business at all...

    Regardless of what Frank, or any other anti-MS nut will claim, all of the operating system choices are relatively equal. A properly secured and configured Microsoft solution will be just as easy to use, secure and reliable as any equivalent Linux/Unix/Solaris/etc solution.

    I would be very interested to know the full details of this company's problem. It's difficult to believe that their IT personnel are completely devoid of responsibility for this problem.

    > A properly secured and co ...Anonymous -- 13/09/04

    > A properly secured and configured Microsoft solution will be just as easy to use, secure and reliable as any equivalent Linux/Unix/Solaris/etc solution.

    There we go again. Consider the facts:

    1. Microsoft runs almost exclusively on x86 platform (bar almost unimportant IA64), where buffer overflows have devastating effects. No so on RISC where Unix mostly runs (and Linux can too).

    2. Microsoft has the platform that is responsible for majority of zombie machines used by spammers around the world. We all pay for that bandwidth.

    3. Microsoft has the platform where serious security holes go unpatched for yonks. Heck, they don't even tell anyone about it.

    4. Microsoft has the platform where one cannot even get a decent firewall up without purchasing additional software (bar the latest and late attempt with XP SP2).

    5. Microsoft has the platform where viruses truly rule. Why else do we need anti-virus software?

    I'm not going to go into the reliablity debate here, I'm not even going to mention Linux. But to compare Windows to Solaris, AIX and other Unix variants that have a proven record of running big machines for years is a joke.

    Oh, and whoever came up with the idea of registry, where a single app can wreck the whole configuration repository like this must have been on drugs. Also, thinking that all problems can be solved in exactly the same way (i.e. by having one way of presenting configuration data) is another joke.

    Urm, Jason Green-with-envy... ...Anonymous -- 13/09/04

    Urm, Jason Green-with-envy...

    You say that the choice of platform is relatively equal.

    I say that the designers of Linux and open source platfotms would _never_ _ever_ create such a monstrosity as the Windows Registry, which is what caused this particular firm's problems.

    It's such a can or spaghetti worms and a single point of catastrophe that anyone trying to bring the idea to Linux would be drawn and quartered where they stood.

    No sir. It takes a special form of incompetence to come up with the calamity which is the Registry; a Microsoft level of design incompetence in point of fact.

    Please buy some clue before you post rubbish here again.

    No doubt a .Net glitch - how e ...Anonymous -- 13/09/04

    No doubt a .Net glitch - how embarassing!

    It's fine to use MS products if you are happy to "bet the farm" - but if it ever comes unstuck don't expect Bill to have any ideas why it is stuffed.

    Basically you are using a commodity product from a known exponent of expediency before quality combined with untold complexity - of course the chances it will stay up for more than 24 hrs are slim.

    Personally I'd rather invest the time in my app rather than having to tease out a stable Win config by trial and error.

    Why dont you 2cherries take on ...Anonymous -- 16/09/04

    Why dont you 2cherries take on all the old mygrocer people so we can all get our food droped off and then see this whitehead crawl
    The people who owned my area were great people
    with a young family and put there house on the line so have a heart 2cherries get all these great people on line with 2 cherries and lets see this 2 cherries grow to 32cherries
    then all us working people will be happy toooo

    Tools and food aren't the onl ...Anonymous -- 24/09/04

    Tools and food aren't the only things that the "victims" at 2cherries stole from MySupercentre.

    How about the database of all MyGrocer customers? Anyone who received a letter from 2cherries director, Mark Krause-Richardson, should contact Consumer Affairs and tell them that your personal information was stolen by 2cherries.

    It is no coincidence that 2cherries now employs disgruntled ex-mysupercentre employees who were privy to such information.

    2cherries really tried to make ...Anonymous -- 10/05/05

    2cherries really tried to make a go of it...and they almost achieved great success, but unfortunately ran out of petrol in the end; unlike RJW & the Mygrocer scam of 2004.
    I guess you live and learn...certainly things could have been better planned and managed more efficiently, particularly in the Finance & Administration department which was under total control of the major shareholder (not always a good scenario). Unfortunately the customers & employees (incl ex-Mygrocer guys) have lost out yet again...what a damn shame!!!

    R.I.P 2cherries

    why dont Coles or Woolworths g ...Anonymous -- 03/06/05

    why dont Coles or Woolworths give us this service they do so in other states

    It is true that saying we've a ...Anonymous -- 11/07/05

    It is true that saying we've all heard so many times before...."Don't believe everything you read" and heres a prime example. Let's recall Mr Anonymous' comments and Mr Anonymous he will remain because I guess he can't back up a statement like the one written about 2cherries and its major shareholder. Which by no accident you are all supposed to "read between the lines" and presume that the demise of 2cherries is that of one person and one person alone. Well let me inform you all that this is not only lies it is complete and utter rubbish. Whoever you are I hope you get your facts right before writing anymore false accusations about a man who attempted to create not only a business but also a company were we could all get a second chance. Just a quick reminder Mr Anonymous….don’t forget who poured their life savings into this venture ok! I think a lot of people need to start taking responsibility for their actions, to stop laying blame elsewhere and take a good look at themselves first before slandering someone else.

    years of scams Anonymous -- 31/08/05

    the man in question is actually a white ant, preying on good solid people to sustain his bullshit lifestyle. a trail of lying cheating and con has gone on state by state for years and years.

    AJ not the only loser 2C United -- 10/02/06

    If AJ was a least honest to all shareholders & directors with the true extent of the financial situation of the company, then plenty of things could've been done to resolve them. Instead you both disrupted Operations to the point that it was barely operating, and constantly lied about monies owed which only came to full light 2 weeks prior to an Administrator appointed. Investors were interested, but they did want to carry the excess baggage. 2cherries was close to reaching critical mass, but it was all taken away thanks to mainly you two. A lot of people have lost plenty of money (again after Mygrocer) & time, so don't go crying about AJ being the only financial loser in all of this. We've all lost our life savings & more!

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