Linux poised for desktop failure: Gartner

Despite a recent surge in interest in Linux, it will fail to make much of an impression on the desktop, claims a Gartner analyst.

Linux will be deployed on no more than five percent of desktops over the next two to three years because of a lack of viable applications, claimed Gartner research director Phil Sargeant on Thursday evening at the Gartner Symposium and ITXpo.

"There's quite a lack of tools in that particular space," said Sargeant. "We are going to need to see more tools if it's to make any inroads." He cited StarOffice and Open Office as examples of the few good tools available.

"The other [operating systems] are not standing still," added Sargeant. "The real question is the application portfolio for Linux. If that increases out of sight [Linux' market share] may be larger, but if it stays where it is, as we expect it to, it will be about five percent."

Lindows, which targets the budget-desktop market in the US, offers hundreds of programs for a single fee through its Click-N-Run Web site, but Sargeant does not see this as being a serious threat to Microsoft. "Lindows is a player, but not a big player," he told ZDNet Australia  . "We don't see a mass migration from Windows to something else."

Sargeant disagrees with industry speculation that Microsoft will eventually offer the Windows operating system free to continue selling its high-profit application software.

"They will make some concessions over and above the shared source concessions already made, but will not offer Windows free," he said. Microsoft is beginning to take Linux seriously as a threat, however, with senior executives until recently deriding it at every opportunity.

Microsoft has even offered third-party developers access to its code, albeit under strict conditions. "It's not quite open source, but shared source is a mechanism to address some of the threats [Microsoft] see," said Sargeant. Despite the analysts' predictions, a leaked document allegedly from Microsoft suggests the strategies appear to be failing.

However, the Linux community is not focussing on the desktop, but directing its efforts to the server market, according to Sargeant. "Most Linux distributors, for example Red Hat, are focussed on the UNIX sphere, there's no desire to move into desktops," he said.

"Linux is the fastest growing of the operating systems, it will account for around 18 percent of revenue from servers [in the next five years]," said Sargeant. However, he claimed Linux still had a number of hurdles to jump over. He sees Linux becoming more scalable in the next 24 months, while providing the same performance, and believes eight-way servers will be "doable".

"Total Cost of Ownership (TCO) is a really big topic with everybody I speak to because there is a perception that everything is free," said Sargeant. However, there are lots of components to a business's IT budget, including the operating system, hardware, applications and maintenance costs.

"They will probably be deploying a number of licensed products on a Linux base. So they have to ask themselves if, at the end of the day, they will save money."

At the low end of town TCO could be a factor in implementing Linux, according to Sargeant. "As you move into high-end, heterogenous mission-critical areas it will be much harder to see TCO advantages," he said.

"Distributors are going through a lot of turmoil as they change their business model to make money out of Linux," added Sargeant. Red Hat, for example, has recently released a reasonably expensive server. The extra money buys support and services contracts.

"Support and services really become the key to the strategy of any vendor moving forward," said Sargeant.

Of the Linux vendors, Sargeant believes Red Hat will remain the dominant player. "Red Hat is by far the biggest distributor of Linux. It's the only one to make money and the only one to be financially viable," he said. "Red Hat will maintain a market share of 50-60 percent as we move forward over the next five years."

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Talkback 28 comments

    It would be useful if either Z ...Anonymous -- 16/11/02

    It would be useful if either ZDNet or Gartner would identify the applications that are lacking in the desktop space. Otherwise it's just a bad case of bad reporting.

    This is strange when the poll ...Anonymous -- 16/11/02

    This is strange when the poll "Do you think Linux will ever be a contender on the desktop?" shows otherwise.

    As long as Piracy is still goi ...Anonymous -- 17/11/02

    As long as Piracy is still going on, they might be right...

    But *IF* regular start having to spend $200 per year to keep their Winblows up to date there will be a problem...

    In 2002 they buy Win XP Pro $200, plus they buy office for $500 and then Photoshop for $700..
    That's $1,300 for software...
    Then in 2003 you have to spend $250 for the update to office, and the next Photoshop for another $700 and then whatever for the other programs... That's $2,500 in 2 years if you go the propiertary route...

    But you have a 2nd computer... Make that $5000 or more ...

    Most regular working people just aren't going to spend that kind of money....

    For most people computer just COST money and don't provide any income...

    MarkP

    Gartner has got it right. But ...Craig Nelsonm -- 17/11/02

    Gartner has got it right. But an increase to 5 per cent in as little as two years is an amzing increase in usage. If Linux achieves this it is highly unlikely to just stop there. By my reckoning that's more or less a doubling every year - is this really what Gartner thinks? Wow.

    Once you reach 5% you have a foothold on the market, people start considering you as an alternative instead of blindly following MS.

    The other thing Gartner hasn't allowed for is that transition will be much easier as mozilla and openoffice.org work also with windows and a company may find that it will have a mix of desktops pretty much as now there's often a mix between Win95, 98 etc that desktops will be much more interchangable.

    I agree Mesner. Reporters like ...Robert Cole -- 17/11/02

    I agree Mesner. Reporters like this guy really have no clue. All the windows addicts like to say there are no apps for linux when they have not a clue.

    There are 1000's of viable apps for the desktop. I have found all needed replacements for all my old windows apps a long time ago INCLUDING camera syncing software and desktop video transfer software from my JVC digital camcorder.

    Guys like this one are just smoking something and I think its grown in redmond, WA! They are clueness now but one day they will wake up.

    I make it my biz to follow the industry and I can tell you right here and now that Redhat's market share will DECLINE over the next 3 years to around 30% or so and the linux desktop market will increase to over 10% in the next 5 years.

    UH..not there yet =~ Failure.. ...Monkey Boy -- 17/11/02

    UH..not there yet =~ Failure.... Doesn't it seem a bit of a lie to call Linux a "failure" if it hasen't even really gotten started yet? How about we wait for a little bit to make any judgements..

    By this definition every product that doenst capture huge marketshare is a failure...

    XBOX is a failure because it's barely 3rd place in its market

    heck..NT Server is a failure..because its nothing but a minority player in the server marketshare.

    MS IIS web server is a TOTAL FAILURE with only 25% marketshare..

    I don't know how is dumber...Gartner or ZDNET... man that is a toss up.

    Gartner is probably right abou ...Anonymous -- 17/11/02

    Gartner is probably right about the five percent; and even that estimate may be a little high. But to denounce Linux as a failure while proclaiming that Linux marketshare will increase to approximately 10 times what it is today is certainly a contradiction in terms, to say the least. Linux will grow, because it's finally starting to become novice-friendly to install and use. It's not quite "there" yet, but it's getting really close. The applications are already there, and with WINE and CrossOver Office, users can continue using the same Windows applications they're accustomed to. Where Linux will be in two or three years isn't the end-all. Linux will not displace Windows in the forseeable futrue, but in five or six years, it will achieve widespread acceptance by the public and many corporations.

    5% share in 2 years would be a ...Dan Kegel -- 17/11/02

    5% share in 2 years would be a stunning success!

    Linux currently has about a one percent
    market share on the desktop (judging by
    Google's Zeitgeist).
    If Linux achieved a five percent market
    share in two years, that would represent
    a doubling of market share each year.
    Not sure how anyone can call that a failure.

    The current crop of Linux dist ...Anonymous -- 17/11/02

    The current crop of Linux distros just isn't good enough!

    I tried the current releases of RedHat, Mandrake, SuSE, Licorise, Lindows, Slackware and Debian.

    The truth is that Linux might be appealling to geeks, but it isn't to normal people.

    Do they do any usability studies?

    Well they claim they do, which leads me to the question who did they ask?

    They don't seem to ask users whose priority is productivity.

    Linux is an endless time sink.
    You buy the box, install it and than have to fix it yourself.

    Does nobody at these Linux companies ever consider that when the software is installed it should be ready to use without any additional time wasting on configuring (which should have been done by the distro producer), on eliminating umpteen redundant choices of programs doing the same thing badly, but not one which is up to scratch.

    All in the name of choice...

    These Linux folks need to wake up and do something that is useful to mainstreamers should they ever decide Linux should be successful in mainstream society.

    My apologies for telling the truth.

    I will not be making any friends telling the truth but then maybe and that is a big maybe, someone at the distro companies comes to their senses and actually considers that mainstreamer's might have their reasons why they continue to go back to windows, and elimate the reasons they give for going back to windows.

    Unfortunately the norm is, that people who voice their reasons for going back to windows after a short but sufficient trial period, are usually given an unfovorable appraisal of their intelligence.

    Sorry English is not my mother tongue.

    I find this whole line of thou ...Anonymous -- 17/11/02

    I find this whole line of thought amusing. Do analysts really think that the only market is the English speaking corporate world.

    By 2005 we will have US$100 and maybe even US$50 computers. Hundreds of millions of new users in latin America, India asia and elsewhere will created.

    Don't underestimate patriotism. China and India build nuclear missiles so I'm sure they can write a few software applications as well.

    There are lots of desktop apps ...Anonymous -- 17/11/02

    There are lots of desktop apps for linux. Check out linuxscreenshots.com

    Lets look at the consumer mark ...Anonymous -- 17/11/02

    Lets look at the consumer market and explore the drivers for Linux deployment. The typical consumer use their PCs for Communication, Educational and Entertainment purposes.

    Communications include access to email, especially ability to read/write MS-compatible docs, ability to Sync with your PDA/Palm, etc.

    Education: Home expenses/tax filing (Intuit, Money, etc) plus gamot of educational sw to help kids with their studies, etc.

    Entertainment: Games, Games, Games plus audio, photo and video editing apps.

    It is obvious that in many areas Open Source and Linux have made major strides. Mozilla/Phoenix and OpenOffice.org either meet or exceed the capabilities of equivalent MS apps (IE, Office) for the basic needs of this segment. Some entertainment aspects have also been addressed: lots of MP3 players are available and Gimp provides excellent photo editing for the non-professional user.

    The key weakness however is the relative small # of educational and enterntainment game titles for Linux. Yes, there is the WINE emulation, but it does not fully support many of the apps/games and also lacks the ability to run the games at full speed and hence the underlying enjoyment/satisfaction is greatly dimished.

    Interestingly, even Linux geeks operate their PCs in dual boot mode to run their (Windows-based) games. Until the consumer-focused desktop Linux distributors (Lindows, Lycoris, etc) convince game publishers on the merits of Linux releases, I believe that Linux would find its way mostly on the second PC of the multi-PC families. However, the Lindows model may find a strong resonance with key segments of this market where (eg grandparents) where ultra low prices, simplicity of use and a minimal set of apps (ie internet/email access) is all thats needed.

    So if you believe that about 95% of the consumer market today is Windows based, my projection is that in the next 2-3years Linux would be adopted by those who would not want to fork out $125 for theWindows XP Home edition upgrade and who would not require an extensive set of games/3rd party sw apps.

    Comments?

    Why did they mention red hat i ...Rowan Lewis -- 17/11/02

    Why did they mention red hat in an article about linux on the desktop, as far as I can tell the future of desktop linux is in the hands of the fold who made desktop/lx.

    Also, these boffins are constantly craping on about redhat as tho its the only version of linux. These reporters need grow up and notice the OTHER versions of linux, they consider the os-wars a two sided battle but there are also others out there like Open BeOS who should be considered.

    When talking about lack of desktop apps, I cant help but laugh at the naive and blatantly dumb idea that have that there is a lack of linux desktop apps.

    - rowanjl
    - http://codehut.ajkcomputing.com/

    Dear Anonymous, usability stud ...Anonymous -- 17/11/02

    Dear Anonymous, usability studies are being carried out on Linux desktops.

    For the GNOME desktop, of which Sun Microsystems is a member, see the GNOME Usability Project page: http://developer.gnome.org/projects/gup/

    For the KDE Usability Project, check: http://usability.kde.org/

    I have noticed improvements on both desktops since the launch of their usability projects. There are also initiatives from individual distributors. Take SuSE for example which even autodetects Braille equipment during installation!

    Things can only get better.

    Why did your poll stay at 67 % ...Anonymous -- 19/11/02

    Why did your poll stay at 67 % yes for linux 32% no..
    And then all of a sudden it went the other way ??
    Do you people fix your polls ?

    Maybe Micro$oft took a swing a ...Anonymous -- 20/11/02

    Maybe Micro$oft took a swing at it (the poll) with it's big club ;c)

    Linux is all over my desktop, and I wouldn't hesitate to bring it into most any small bussiness as the desktop platform single handed.

    Desktop Options!! Where is the ...Greg -- 25/11/02

    Desktop Options!! Where is the problem?
    I am not sure where this article was meant to go.
    The paper appeared to justify the lack of desktop options as a reason for Linux not making headway into the desktop market past the 5% mark.
    However the remainder of the article focused on Server and Server related software, ie Red Hat. Sure Red Hat provides Desktop interfaces but that is not the be all and end all of interfaces. Both Mandrake and Lycoris excell to mention just a few and with both of these installs giving multiple options of user interfaces, each with a vast suite of applications.
    Yes! the pc games community under linux is a bit behind the windows lot but!! you can install interfaces to run windows OS under Linux and carry on regardless.! Ever tried to run a Linux app under windows.

    The swing to Linux is not held back by a lack of anything other than knowledge by the PC user in general.

    Teach the masses and they will teach the suppliers.

    Guys! You’ve forgotten about M ...Anonymous -- 29/11/02

    Guys! You’ve forgotten about MAC OS. It’s very good. Many pro apps are running perfectly and even better than on Windows. Adobe programs, music applications like Logic, Digidesign, Cubase etc.

    Slight modifications and MAC OS would be heaps better and operational on desktop than Linux. It’s a reason why they don’t believe that MAC OS can’t win with Windows. Or… maybe is another reason? I would rather put on MAC OS for PC than on Linux.

    I think that Bill Gates still is sleeping well without worrying about his Windoze.

    Anyone who takes any notice of ...John Bujack -- 02/12/02

    Anyone who takes any notice of Gartner should get their heads examined. They have always been $erfS of Micro$oft while always peddling the line that they are unbiased and even handed. Sorry fellas but more people are waking up to your antics, they are aware that you make money with Micro$oft but none out of Linux. Linux - Everyones future NOW.

    If you look a percentages then ...Anonymous -- 02/12/02

    If you look a percentages then it can easily be argued that Windows XP is a desktop failure. Nobody should compare Linux on desktops to all the versions of windows on desktops, just compare the uptake of Linux on desktops to the uptake of windows XP on desktops and lets see how much the gap closes up. From my understanding windows XP represents less than 10% of the installed desktop market place. If it wasn't a threat to the Microsofts control of the desktop why would Microsoft be putting so much effort into competing against it (a losing battle)

    Typical Gartner, the security ...David Thornton -- 09/12/02

    Typical Gartner, the security blanket for the unimaginitive mediocracy. Advice for those who know that coming last is all that counts. Keep pushing that brake.

    Gartner is detach from reality ...Anonymous -- 11/12/02

    Gartner is detach from reality, let see how fast they going to get fat contract from Microsoft?,

    Hello, Regretfully I rem ...David Bartlett -- 26/01/03

    Hello,
    Regretfully I removed Linux from my PC.
    It was proving too expensive in terms of ancillary equipment, printers, modems etc. I found that a lot of the extras which would work with Linux were of poor quality or extremely expensive.
    David

    I haven't read the whole threa ...Peter -- 20/02/03

    I haven't read the whole thread, but a few comments from someone who recently installed Linux as a dual boot with Windows:
    1. Linux people are very evangelical, often helpful, sometimes rather snobbish about those who are absolute beginners.
    2. There is lots of information on the web but finding it can be a time-consuming business because...
    3. Linux people have sometimes forgotten how to communicate in plain English, (or French, or take your pick..)For instance, how is a beginner supposed to know what GIMP stands for? Or know what compiling is? Or understand the differences between binary and source..and so on. All this is no doubt worth knowing, but until there is a simple, consistent point-and- click way to do most common things (like installing a new browser from a cd, for example), the average desktop user will run away in fright.

    The Operating System itself is powerful and stable and all the rest....the main challenge as I see it is for someone to come up with a "distro" that is relatively small, easy on resources, and does what the average user needs. There are signs this could happen. Abiword, for instance, strikes me as a better direction than Open Office, powerful and clever though the latter may be.

    Surely with all the intelligence out there in the open source community some people can come up with an answer to Microsoft's user friendliness...then Linux really might go ahead for all, including those who can't afford the latest hardware and don't need 2o to 40 gigs of hard drive space, and are running on old pc hardware. "Leanux" anyone?

    A lean and fast package for the Third World, including those who prefer not to use the products of rapacious monopolistic companies?

    So many thoughts ... So few br ...Anonymous -- 26/02/03

    So many thoughts ... So few brains ...

    I love the "analysts" that pooh, pooh newer technology. I remember similar things being said about Windows 1.0 ! These predictions and predictors
    make so many assumptions about their own knowledge. They leave out so many factors. On the top of the heap of things left out are user contributions in the open source model. Open Source based products get exponentially better the more users come on board. Currently many contributors are "geeks" but as more "regular" users switch more "regular" features will be contributed by some of those users. As the user base grows so does the contributor base. This is not true with Microsoft and the traditional software model. How will Microsoft compete with 1 or 2 million developers. They wont!

    Some other thoughts:
    Windows Compatability: VMWare, Bochs, Plex86
    Game away with Virtual Machines!!

    My kids mostly play web based FREE games - OS independant.

    Web Based Applications, Online banking, checking, taxes ect., work the same regardless of OS.

    Applications - Don't forget Ximian Evolution and the wonderfull Ximian Red Carpet

    There are so many factors how can one possibly predict. The bottom line for me is that most of the stuff that Geeks think is cool usually becomes the mainstream. ie., WWW, email, computers themselves.

    done rant.

    Leanux is only for lamers! I'd ...Anonymous -- 23/03/04

    Leanux is only for lamers! I'd rather pay Bill a small amount of money and freely enjoy Whinedows.com (http://www.whinedows.com) - than have a sometimes working/sometimes not long_time_2_boot Leanux. With virtually no useful software, no multimedia and nothing really productive.

    Leanux might be free (if you download it) - BUT you'll waste far more time to figure it out that it doesn't work. You'll have to get new glasses - because there's no ClearType. You can even catch a nervous breakdown :)

    TIME IS $$$
    HEALTH IS $$$
    BUT LEANUX.ORG IS FREE ???

    I'll stick to Leandows and start whining whenever someone wants to install Whinux on my computer :::

    Lean onto Leanux (http://www.leanux.org); yea,right

    2009 coming and everything is still so true... Anonymous -- 07/10/08

    2009 the year of desktop linux yeah RIGHT !

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