IE entrenched in the enterprise

Alternative browsers such as Mozilla Firefox and Google Chrome may be aimed at toppling Microsoft's reign, but analysts say Internet Explorer's "overwhelming dominance" in the workplace will be difficult to defeat.

The main reason for the Microsoft browser's seemingly stranglehold position is the near ubiquity of Microsoft products used in enterprises today.

Ray Valdes, Gartner's research vice president, said in an interview with our sister site ZDNet Asia: "Due to longstanding accumulations of dependencies, most enterprises will find it difficult or unfeasible to switch from Internet Explorer to an alternative browser, such as Firefox, Opera, or Safari."

Valdes said it would be "difficult, if not impossible" for the average organisation to abandon IE in favor of these alternative browsers. He noted that many software systems and applications are dependent on IE's HTML rendering engine embedded into other Microsoft applications, such as e-mail client Microsoft Outlook.

Another driving aspect is IE's administrative functions that allow enterprises to centrally manage and administer the browser, Valdes added. "Unlike Firefox, Microsoft provides mechanisms that meet this requirement, such as group policy objects and the Internet Explorer Administration Kit (IEAK).

"A key enterprise requirement is the ability to centrally manage and administer the browser...As a result, for many organisations, abandoning IE and replacing it with another browser is unrealistic," he said.

Through these management tools, for example, companies can more efficiently control user access and better manage security policies related to Web browsing.

According to IDC, IE's dominance is also perpetuated by the rest of the IT industry, creating a cyclical relationship.

Because IE currently has the dominant market share, makers of Web sites, software applications, and other components that are accessible via a Web browser will place the highest priority on ensuring their products support IE, Mark Levitt, IDC's program vice president for collaboration and enterprise 2.0 strategies, told ZDNet Asia.

While new features offered in Firefox or Chrome could help propel either browser's position, if they showed "sufficient advantages over IE," Levitt said Microsoft would unlikely give the competition enough time to close the gap before it releases similar features for IE.

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Talkback 5 comments

    IE entrenched in the enterprise anonymous -- 27/11/08

    I insisted on an install of Firefox in addition to IE. I can't do without tabbed browsing, which they don't have in the IE version that's forced on us. It also gives me a chance to contact the company intranet webmasters to let them know when web content isn't rendering correctly, since Firefox is stricter on web standards IE. It flushes out all the "good enough for IE" badly designed web content.

    More work for what gain? Anonymous -- 27/11/08 (in reply to #320117267)

    If the Company Intranet is designed for IE and everyone has it installed then what does it matter if it doesn't display correctly in Firefox? You are creating more work for the webmasters just so you can make a point. What next? Are you going to make the Mail team install a Lotus Notes server just for you because the corporate e-mail service is Exchange and Outlook?

    Corporations need to make decisions based on what is best for the corporation. Will installing Firefox and the costs associated with support increase productivity by more than the full cost?

    My desires come before the needs of those who pay me! Anonymous -- 27/11/08 (in reply to #320117273)

    Why shouldn't my desires take precedence over the needs of the business. After all, I'm so important and without me, they would collapse and go bankrupt!

    ;-)

    Enterprise requirments different Anonymous -- 27/11/08

    Highlights the fact that enterprises have a set of requirements that seem to conveniently ignored by hawkers of the latest browser fads.

    People existed without tabbed browsers for years (though Windows users have had ersatz tabbing via the taskbar for years), so why is it suddenly a 'must' and a 'sign' of browser maturity?

    Including Firefox in the SOE Gavin Bollard -- 02/12/08

    For the last few years I have included Firefox in the SOE for all our desktop rollouts. I've still set internet explorer as the default because more people are familiar with it but there are good business reasons for having two browsers;

    1. Fallback
    You'd be amazed at how many support calls I've fixed by telling them to try doing it using Firefox. This immediately identifies browser versus internet issues.

    2. Personalities
    In a business with a lot of extranet web publishing going on, you usually want to save your passwords but often, you'll want to "see what your users are seeing". What better way that to use one browser as a user and one as an employee.

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