Google Chrome: 5 reasons for and 5 against

By Nick Heath, silicon.com
03 September 2008 01:04 PM
Tags: chrome, firefox, google, ie8, mozilla, opera, browse

Internet Explorer's stranglehold
The average computer user tends to lack the technical know-how or motivation to change from the default Internet Explorer browser, giving Microsoft around 60 per cent of the market without even trying. Despite being the only really viable alternative to Internet Explorer's domination, Firefox has struggled to gain above 20 per cent of the browser market.

In spite of Google's huge brand leverage, analysts feel Chrome could still struggle to gain a foothold when faced with consumers who prefer to stick with what they know.

David Mitchell, VP for IT research at analysts Ovum, said: "Internet Explorer is still used by about 60 to 70 per cent of people and there is a big chunk of the population who are remarkable reticent to change platform.

"I think that Google will grab market share but whether they will knock IE off the top spot is another scenario.

Microsoft itself is confident of IE's unassailability. The company said: "The browser landscape is highly competitive but people will choose Internet Explorer 8 for the way it puts the services they want right at their fingertips, respects their personal choices about how they want to browse and puts them in control of their personal data online."

Bad track record
Despite Google's search dominance, its other home-grown applications have failed to attract anywhere near the same popularity.

It was one of the first companies to enter the social networking market with orkut but the site remains largely unknown outside of Brazil, and despite being launched before YouTube, Google Video always failed to match its popularity, eventually forcing Google to buy up its rival.

Similarly, despite being perhaps the most well known Google branded app outside of search, Gmail also still lags behind Windows Live Hotmail.

Nate Elliott, research director at analysts Jupiter Research, said: "In most cases the products that Google has delivered on its own have failed.

"To achieve success they have had to buy in services from elsewhere and not build them themselves."

Google backlash
With the Google brand already ubiquitous worldwide could the sheer scale of the search giant's reach start to scare consumers? Tor Odland, head of communications for rival browser Opera thinks the brand's possible future dominance could prompt an anti-Microsoft style backlash against the lack of choice available.

He said: "You have to ask whether people want to use products and services from only one company. It is a return to the days of Microsoft.

"I wonder how people will feel about being so tied into one company -- the one thing that the online world has taught us is that people like choice."

Damage to Google services
Google has traditionally taken a cross platform approach to its services and worked closely with its soon-to-be rivals Opera and Mozilla, and recently renewed a deal with Mozilla for Google to be the default search in Firefox. Focusing on Chrome could see those all-important bonds start to loosen.

Odland said: "It is important that they keep testing their services for compatibility with other browsers.

"We hope that they will continue to work with Opera and Mozilla to deliver a better internet experience."

Jupiter Research's Elliott believes Google is hedging its bets: "They have given themselves plenty of time to make progress in the browser market while maintaining a strong presence in Firefox."

How to get it out there?
There is also the question of how Google will get Chrome onto people's computers in the first place. Will it take the Apple approach of bundling it with other application downloads as with Safari in iTunes or Sun's bundling of Java downloads with Open Office.

Ovum's Mitchell said: "One thing that has not been made clear is what is their distribution strategy? Are they going to rely on downloads straight from the Google site or follow the lead of Apple?"

Elliott said: "Firefox is by all accounts a fantastic browser and still has less than 20 per cent browser share. That speaks volumes about how big an advantage Microsoft has by installing IE on PCs."

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Talkback 8 comments

    Bug Report Tom Grimshaw -- 03/09/08

    There is no way to get to the next page of this article, it is missing the [next] link.

    Fixed ZDNet.com.au staff -- 03/09/08 (in reply to #320111188)

    The problem has been fixed.

    Please do let us know if you are still having issues.

    Works in Chrome! Anonymous -- 03/09/08 (in reply to #320111188)

    Maybe time to ditch IE?

    Microsoft's comment Steve Roper -- 03/09/08

    "The browser landscape is highly competitive but people will choose Internet Explorer 8 for the way it puts the services they want right at their fingertips..." yada yada...

    Like hell. People move AWAY from Internet Suxplorer because of all the problems it causes. The ONLY reason it has market dominance is because it is installed as the default browser in all new Windows setups, and FOR NO OTHER REASON. Regardless of what wool-pulling bullshit Microsoft might spout about people choosing Internet Suxplorer, the fact is most people either aren't clued up enough about web browsers or simply can't be bothered changing.

    I just hope Chrome stays W3C compliant and doesn't start introducing its own standards like Microsoft did. If it does deviate, I won't be supporting it on my websites. I have enough problems supporting Suxplorer and W3C browsers as it is.

    chrome vs. adobe miles zarathustra -- 04/09/08

    The 'kill tab' would be cool (if it worked) when chrome attempts to start acrobat. At this point, the only way I've found to view .pdf's reasonably is to save them and view separately.

    Other than that, I didn't see a whole lot better or worse than FF. Just different... which is good.

    It's too bad the average user is so intimidated by the default configuration.

    If M$ were REALLY certain IE is a better browser, they would bundle FF with windows and let users REALLY have a choice!

    Hey Redmond, I dare you!

    Double standards?!? Anonymous -- 09/09/08 (in reply to #320111245)

    Just like FF bundles MS products, and Google has links to both camps product sets on its default page, and lets not forget the new iPhone bundle (hey, they even excluded PullMyFinger - WT?).
    Lets ship the lot and wait for the bloat complaints to come rolling in.
    Whats wrong with consumer choice, why does the world need to follow your vote for the 'best app of the day'?

    Browsers are a commodity item - get over it M@TT -- 05/09/08

    Its just a browser - a tool - a piece of simple technolgy - more effort needs to be put into the other end - the web apps that it accesses.

    This obsession with "safe and secure" browsers is a waste of time perpetuated by techies that need a perfect solution but can't relate to the real world where perfection is a goal that is never achieved.

    Operating systems are also a commodity item - the efforts put into linux should have been put into making Microsoft do it better. But it was too hard for the poor old techies to get out of their caves and relate to normal people.

    A telco is a telco - get over it - its a phone - it rings -- its a data connection - it connects. If all you are worried aboyut is cost, then you will never get any investment in new technologies and never get any improvements.

    Bias Anonymous -- 09/09/08

    Is it me or does this article come across as very biased?

    I mean surely the biggest flaw of Chrome is security closely followed by a heavy resource footprint and the fact that it is just a browser.

    Im not convinced bloatware as the writer puts it is bad. Less is not necessarily more when one talks about software. More services actually could be a good thing.

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