Gartner: Open source could damage the market

The open source movement could have a damaging impact on software innovation, according to a prominent market analyst.

Bob Hayward, senior vice president and chief research officer, Gartner Research Asia-Pacific, said that software developers could be discouraged from creating new software because of the multitude of open source software available for free. This is further driven by major vendors that are making their software available as open source.

Hayward noted that many of the big software vendors are now evaluating all the software products they produce and identifying those that are strategic to the company, and those that are becoming commoditised.

After they have singled out a software offering which is not core or strategic to their business, or perhaps which is not making money in the market, they then make it open source, he said.

"It has a somewhat paradoxical impact on the market. On one extent, it could be seen as a threat to innovation," Hayward noted. He explained that, in order to ensure a product is unique and marketable, a developer would have to check that it is not similar to open source software that is already available in the market.

"[The developer] has got to be careful not to be in the way of Microsoft, IBM, Oracle or SAP. If you're on their road, you could be road-kill," he said. "He has all these free, open source software that he has got to try to navigate through."

But Hayward stressed that this is only "a slightly dampening effect" on innovation. On the other hand, people can take what is available as open source from the market, improve it, add a module, feature or a function, and sell that as their own. "That could be seen as a good thing in terms of innovation," he said.

This is happening already in the middleware market. For instance, the use of the JBoss open source engine as a standard on application servers is now widespread, even among competing vendors. But vendors differentiate their product offerings from others by adding their own modules on top of the middleware, "and that could be seen [as] an improvement or an innovation", said Hayward.

He is however, sceptical about the spate of big software vendors giving away the source codes of their products. "They are very rational and pragmatic about it. It's good PR and they seem to be good corporate citizens giving these contributions to the world," he said.

"Most of the time though, what they're doing is offloading a burden, and basically asking the open source communities to take on that project," he added.

But he noted that the open source movement is forcing software vendors to rethink the way they sell their products.

In fact, Hayward foresees a time when customers may not have to pay for software at all. "As a general long-term trend, [open source] is definitely accelerating the move away from software as a revenue stream, and toward services as a revenue stream. Maybe it will come to a day when all software is free, and you'll just pay for support and enhancements.

"Ten to 15 years ago, 80 to 90 percent of big software companies' revenues came from new licence sales, and today, this has been reduced to less than 50 percent," he noted.

"I cannot see anything happening that would suddenly make people enthusiastic about software licensing again. The trend is moving toward software becoming either free, or paid for as you use it."

Jeanne Lim writes for ZDNet Asia

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Talkback 26 comments

    Gartner pays people to write this rubbish??Anonymous -- 05/07/05

    Gartner pays people to write this rubbish??

    Gartner warns that companies may not produce poor quality expensive proprietary software applications when there is a high quality free/open source equivalent already available. Somehow this translates to open source damaging the market.Anonymous -- 05/07/05

    Gartner warns that companies may not produce poor quality expensive proprietary software applications when there is a high quality free/open source equivalent already available.

    Somehow this translates to open source damaging the market.

    I thought only Microsoft stifled innovation, what are you saying!!!!Anonymous -- 05/07/05

    I thought only Microsoft stifled innovation, what are you saying!!!!

    innovation occurs AS A RESULT of open source software... Properietary software while always retard innovation in the market overall, even if a particular proprietary package may be innovative in itself. Because of the restriction of deAnonymous -- 05/07/05

    innovation occurs AS A RESULT of open source software...

    Properietary software while always retard innovation in the market overall, even if a particular proprietary package may be innovative in itself.

    Because of the restriction of development to one core programming group sitting within one company's policy framework, open source will always be more innovative, because it will have had a diverse group of programmers test and hammer the code over it's lifetime. Also, no one company's policy will dictate marketing or internal political concerns over operational and functional concerns, since each open source party will have different requirements of the software.

    Absolutely agree Max. Oppen Office is very innovative. It just happens to look and smell like Microsoft Office but chance, but far more innovative thoughAnonymous -- 05/07/05

    Absolutely agree Max. Oppen Office is very innovative. It just happens to look and smell like Microsoft Office but chance, but far more innovative though

    Maybe its a typo - it reads better as "Open source could damage software vendors returns on greed"Anonymous -- 05/07/05

    Maybe its a typo - it reads better as "Open source could damage software vendors returns on greed"

    DVD's hurt VHS sales... Libraris hurt bookstores... Car production hurts sales of horse-drawn wagons... OpenSource proliferation hurts stale commercial software projects... What's new? Why is change suddenly bad?Anonymous -- 05/07/05

    DVD's hurt VHS sales...
    Libraris hurt bookstores...
    Car production hurts sales of horse-drawn wagons...
    OpenSource proliferation hurts stale commercial software projects...

    What's new? Why is change suddenly bad?

    About the only part of this that really makes sense is the fact that new software licences are a decreasing revenue stream. This is not being caused by a lack of motivation to innovate, but the simple fact that the majority of tasks that people Anonymous -- 05/07/05

    About the only part of this that really makes sense is the fact that new software licences are a decreasing revenue stream.

    This is not being caused by a lack of motivation to innovate, but the simple fact that the majority of tasks that people want to perform is already able to be performed by existing software products.

    There are many, many people still using Office 97 because it does exactly what they want!

    What is apparent is that many companies had hoped that they could continue to add "gotta have it" features to their products, in much the same way as has happened with mobile telephones, home entertainment systems and most general consumer electronics.

    However, the truth is that most software is task oriented - it isn't bought for its novelty, it is bought for its utility.

    If the task is being performed, there is no NEED for innovation.

    It isn't Open Source that is causing the slow down in innovation - it is the general saturation of demand!

    Shouldn't developers be checking *both* opensource and commercial software before developing anything ??? Or should they just dive in and start developing , say, their own virtualization software, for example, when there are so many quality products to chAnonymous -- 05/07/05

    Shouldn't developers be checking *both* opensource and commercial software before developing anything ??? Or should they just dive in and start developing , say, their own virtualization software, for example, when there are so many quality products to choose from.

    Gartner has become a joke. If people pay money to these idiots for "technology research", they need to have their heads examined.Anonymous -- 05/07/05

    Gartner has become a joke.

    If people pay money to these idiots for "technology research", they need to have their heads examined.

    I personally think Open Source helps to direct developement effort efficiently while also helping to create choice and flexibility. Application developers have traditionally spent a portion of their developement time producing the base services Anonymous -- 05/07/05

    I personally think Open Source helps to direct developement effort efficiently while also helping to create choice and flexibility.

    Application developers have traditionally spent a portion of their developement time producing the base services that their application depends upon. While more and more of these functions have shifted to the operating system these developement efforts still continue. This raises two issues; firstly, is there inefficiency in multiple applications replicating the effort of developing a base service and secondly, if the serivces are going to be developed as OS APIs, are these best controlled by a proprietary operating system.

    1. Open Source can address both these issues. By common functions being developed in open source, application vendors can use these as a base and concentrate their developement work on the code that creates their unique value. This increases the developement time available to create value accretive applications while also decreasing the developement costs of these apps.

    2. If these common code is held within proprietary APIs then the developement of that code is dependant on the copyright holder. Conversely, if this common code is developed in an open source environement, not only is it open to use by all, but all can contribute to its developement.

    The result is that instead of developers doubling up dev time on code for common functions, they are contributing a much lesser amount of time contributing to common code resulting in greater efficiency, more time for innovation and stronger base code.

    Microsoft is the truly big one innovator. That's why we have the marvelous Internet Explorer 6, with pop-up blocker :-)Anonymous -- 05/07/05

    Microsoft is the truly big one innovator.

    That's why we have the marvelous Internet Explorer 6, with pop-up blocker :-)

    Gartner should warn about research companies posting false research claims about the market. A big dangerous firm that does this is Gartner. Watch out for them. Just my 2cAnonymous -- 05/07/05

    Gartner should warn about research companies posting false research claims about the market.

    A big dangerous firm that does this is Gartner. Watch out for them.

    Just my 2c

    Gartner has become Microsoft's FUD machine. And now they are trying to make open source and free software look bad and damaging. I think open source is one of the best and most humane things that happened to us. And a lot of innovation is happening right Anonymous -- 05/07/05

    Gartner has become Microsoft's FUD machine. And now they are trying to make open source and free software look bad and damaging. I think open source is one of the best and most humane things that happened to us. And a lot of innovation is happening right in the free software world. I think it is developing much faster then comapny controled software. And people benefit faster from it and it is much more accessible. What they should be telling you is how software patents are dangerous for innovation, fair competition and choice in the market.

    Gartner's report does make a point. And who said Microsoft is not innovative? Between Windows 98 and XP, you can see a huge difference: better stability with more features. Best of all, Windows is extremely easy to use (even installaAnonymous -- 05/07/05

    Gartner's report does make a point.

    And who said Microsoft is not innovative? Between Windows 98 and XP, you can see a huge difference: better stability with more features.

    Best of all, Windows is extremely easy to use (even installation is a piece of cake), for a complete novice. I wouldn't say that about Linux or Mac.

    However, I'm really impressed by the open source community. The OpenOffice.org suite, for example, is truly a hit. It has many features which I didn't even expect to see. (I tried the office suite on an online virtual Linux server: the link was provided by Linux.com)

    The BIG Innovation MYTH. Open Source has innovated more things in the world of computers than anyone realizes. Microsoft has innovated jack-**** compared to open source development. Yeah...lets see... open source does not innovate...hAnonymous -- 05/07/05

    The BIG Innovation MYTH.

    Open Source has innovated more things in the world of computers than anyone realizes. Microsoft has innovated jack-**** compared to open source development.

    Yeah...lets see... open source does not innovate...hmmm.

    1) Are you using a browser? Yep, developed FIRST as opensource, not to mention the precurser to the web (gopher) which was also open source.

    2) Are you viewing web pages from a web server...yep AGAIN developed FIRST as opensource.

    3) Did you send or recieve email today? yep again...developed FIRST as open source first.

    4) Did you type in an IP Address or a DNS name to get to this site? yep...again..developed as open source first.

    5) Did you use the TCP protocol to get here? Yep the first/reference implementation developed as open source.

    6) Ever heard of a Web Search Engine...yep first were developed as open source. In fact the first web search engine and "spider" was developed in Perl.

    7) Ever talk or use IRC? yep...first developed as open source as both the servers and the most popular clients

    8) Ever use USENET to talk, discuss or share files? Yep...started by the open source community.

    9) Ever program in C or C++ languages, Perl, Python, PHP, or Ruby? Yep those were open source ideas first too.

    10) Ever used RCS or CVS (or any other COPY of their original ideas such as PVCS, ClearCase or SourceSafe)...yep developed as open source first.

    11) Ever heard of XML...the first implementations and actual usage of XML was open source tools and libraries that got people to see and play with it.

    12) Hmmm....some other firsts maybe you never heard of. a) The first ever WSIWIG HTML/SGML editor was from the Athena Project, b) the idea of display independent graphics such as XWindows, RDP, ISA etc... were first implemented by open source

    Funny... it seems like open source never had any orginal ideas. I guess your right nothing ever has come from open source.

    Or, you could realize your sitting here right now mouthing off to all of us via the WWW because of OpenSource. Every major protocol/data stream existed as open source before the Internet was commercialized(in 1994 or 1995). Computer vendors, even Micorsoft, all had their own propietary network standards (eg MSLANMAN etc) which have died because one big network is much more interesting than lots of little ones.

    Open source created new quality. "The Cathedral and the Bazaar" http://www.catb.org/~esr/writings/cathedral-bazaar/ describes this new phenomena best.Anonymous -- 06/07/05

    Open source created new quality. "The Cathedral and the Bazaar" http://www.catb.org/~esr/writings/cathedral-bazaar/ describes this new phenomena best.

    MS causes job loss also. How many people have been laid off at high-tech companies because MS put them out of business, bought out their company, or caused extreme caution on the part of companies? If anything Open Source causes more jobs bAnonymous -- 06/07/05

    MS causes job loss also.
    How many people have been laid off at high-tech companies because MS put them out of business, bought out their company, or caused extreme caution on the part of companies?

    If anything Open Source causes more jobs because that is where the innovation is being done. Many companies pay good money for support for Open Source products. It is also much easier to get into developing an Open Source product since all the hooks are totally open.

    At least they spell computer right!Anonymous -- 06/07/05

    At least they spell computer right!

    Gartner speak with fork tongue. In February Gartner stated, “OSS will have an increasingly profound and positive effect on IT sw industry” in the executive summary of a paper titled OSS Will Restructure the SW Industry. They went on to state “OSS is not Anonymous -- 06/07/05

    Gartner speak with fork tongue. In February Gartner stated, “OSS will have an increasingly profound and positive effect on IT sw industry” in the executive summary of a paper titled OSS Will Restructure the SW Industry. They went on to state “OSS is not something that will destroy industry giants such as IBM and Microsoft, it will place increased pressure on traditional vendors to more-aggressively innovate, improve quality and drive higher value in their own products”

    It’s ironic that their Asia-Pacific executive claims open source will “dampen innovation.” It’s piracy that has stifled innovation in Asian markets. Open source has vast potential to build effective service business models thwarting the success of pirated software.

    Get a grip Gartner.

    COMMODOTIZE. That is the word you should be thinking. This has been written many times in the last 15 years. Open Source software commodotizes the markets that it touches. Does that mean that companies that controlled markets that open source projectsAnonymous -- 06/07/05

    COMMODOTIZE. That is the word you should be thinking. This has been written many times in the last 15 years. Open Source software commodotizes the markets that it touches. Does that mean that companies that controlled markets that open source projects compete in lose business? Um, yeah. Why buy MSSQL or Oracle if MySQL works? Why buy Server2k3/Exchange2k3 when there is Linux/Postfix/squirrelmail and calendaring software? Why buy Netscape Web Server when you can get OpenBSD/Apache? And on and on. Free competition takes business from companies that cannot adjust to the new market. SO WE CAN BE FREE to use what works best for us without vendor lock-in. Vendors who have locked us in for a long time are losing money. Because we're not locked in. Like, duh.

    Gartner is wrong again. It's not OSS that is killing the market it's these larger companies patenting everything under the sun. That's what's killing the market.Anonymous -- 06/07/05

    Gartner is wrong again. It's not OSS that is killing the market it's these larger companies patenting everything under the sun. That's what's killing the market.

    Rubbish. Historically, monopolies and monopolistic practices can be seen to be economically damaging to the point of economic failure. The lessons of history (the fall of the Roman Empire, the death of the Byzantium Empire, the French Revolution, the RussAnonymous -- 06/07/05

    Rubbish. Historically, monopolies and monopolistic practices can be seen to be economically damaging to the point of economic failure. The lessons of history (the fall of the Roman Empire, the death of the Byzantium Empire, the French Revolution, the Russian Revolution) are glossed over and ignored.

    Scientific knowledge and industrial innovation blossomed and flowered through the nineteenth century until patents (a form of monopoly created in the late 18th century) caught up. Innovation slowed down over the 20th Century.

    Copyright was introduced in 1903. Classical music
    began to die, except in Russia where copyright was a foreign concept. "Variations on a Theme of the Beatles" by any classical composer is no longer possible.

    So Open source, the great innovation engine "could damage the market?" ("Linux is where the innovation is" -IBM salesman circa 2003). What's really meant here is that Microsoft won't be able to make billions for very much longer. If that's "damage to the market," I think we could live it very well, as long the real freedom: to share and build on ideas can live on and grow.

    We've seen the seething cauldron of super rapid(!) innovation during the Internet's childhood and how the monopolists have tried to claim it and control it. We can see the rapid pace of innovation in Linux and open source applications. Openness WORKS!

    Interesting, you say Microsoft is doomed and Open Source will win, maybe they will maybe they won't but Microsoft continues to increase it profits obviously against the trend being predicted here. Why is that? I have said it before and say it agAnonymous -- 06/07/05

    Interesting, you say Microsoft is doomed and Open Source will win, maybe they will maybe they won't but Microsoft continues to increase it profits obviously against the trend being predicted here. Why is that?

    I have said it before and say it again. To a businessman free has no intrinsic value, so offerring free is not a business winner, in many cases it is a killer. Look at MS SQL server, they increased the price to make it more competative, not decreasing the price as you think would be more likely

    I happen to think this here feller is nuts,a wet blanket.How about back in the very GOOD old days of the issuance of the Applelle?.A very good system and all the so-called CODE was in plain english.A simple click brought you right into the scimatics of thAnonymous -- 06/07/05

    I happen to think this here feller is nuts,a wet blanket.How about back in the very GOOD old days of the issuance of the Applelle?.A very good system and all the so-called CODE was in plain english.A simple click brought you right into the scimatics of the program and one could work up your own programs using these as a guide,even early days Flash was easy.Too dern much emphysis today on secret code.

    Joke indeedJMan -- 16/11/05

    They don't even research what products do. All they do is look at company finacials and compare to other successful companies.

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