Aussies hit with IBM price hike

IBM has confirmed it will raise Australian prices on a number of its products by 3 per cent effective from 1 January 2010, in response to what Big Blue described as "changing economic conditions and cost structures".

"We have announced a 3 per cent general price increase effective January 1, 2010 for most products for most countries," the company said in a statement.

ZDNet.com.au understands the price rise will hit a number of IBM's software lines, such as its Lotus, Rational, WebSphere and Tivoli products.

The company is looking to increase prices by 5 per cent in the UK and South Africa, with Australia included in a batch of other countries to receive a 3 per cent rise. "Price changes on individual products may be made when new function is delivered or when the competitive environment changes," IBM said. "In addition, we may also periodically make price changes across our entire portfolio of products."

"Recent currency fluctuations, volatile by historical standards, which may be cyclical have impacted cross-currency price comparisons."

Like other international software groups operating in Australia such as Adobe, some of IBM's local prices are already substantially higher in real terms than the equivalent pricing in the US. For example, the company's site currently lists the Australian price for a WebSphere Application Server with developers' licence and 12 months support for AU$2027.55.

The same product is listed for US$868.00 in the United States on the same site, which amounts to AU$938.14 at current exchange rates, or a mark-up of 116 per cent.

When version 4 of Adobe's Creative Suite package, which includes its flagship Photoshop and InDesign packages, launched in Australia, the company defended its high local prices. And Australian buyers of Microsoft's upcoming Windows 7 operating system will pay between AU$50 and AU$150 more in real terms than US residents for some versions of the software.

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Talkback 14 comments

    Huh? Anonymous -- 19/10/09

    "Recent currency fluctuations, volatile by historical standards, which may be cyclical have impacted cross-currency price comparisons."

    I'm no economist, but doesn't a rising A$ mean we should be seeing lower US$ prices?

    Looks like a typical old IBM gouge to me.

    Looks like it's only software. mike smith -- 19/10/09 (in reply to #320388808)

    And who buys Lotus these days anyway? Maybe we are looking at the far side of the bathtub curve for its product life.

    Lots of companies buy Lotus software Stuart Hickson -- 19/10/09 (in reply to #320388826)

    @ Mike Smith
    Firstly, IBM software is not just Lotus, it is also Information Management (DB2), Websphere, Tivoli and Rational. I could list the companies who buy and run Lotus products but it would take me hours. Instead I'll just say that Lotus Notes, Domino, Sametime, Quickr, Connections, Mashups, Portal Server, Unified Communications etc are used by 1000's of companies and millions of users everyday to improve their productivity, collaborate and to make money. Oh, and Lotus Notes has 40% of the WW market for email (source. Gartner 2008).

    IBM Renai LeMay -- 20/10/09 (in reply to #320388886)

    Editor's note: If this is the same Stuart Hickson, he works in the Lotus group at IBM:

    http://is.gd/4rkGq

    Cheers,

    Renai LeMay
    News Editor
    ZDNet.com.au

    IBM Anonymous -- 21/10/09 (in reply to #320388936)

    That does not make the information he provided invalid though.
    Is it correct or not ?

    And what is Mike Smith's background ?

    What new clients are going to Lotus Notes ? Anonymous -- 20/10/09 (in reply to #320388886)

    I would suggest that Lotus Notes has market share which is failling with key federal govt clients like Defence defecting to MS Exchange. I think that decision-makers need to look at how IBM defends their product verbally but by no press releases with a new significant clients. I would like to see independent assessment of market share in market segments like academic, business, govenment, personal. not Gartner. Unstructured data like emails are very poorly managed in many modern organisations and products Domino and Quickr are not a solution.My experience is that most Lotus Notes administrators are the worst enemy of IBM and Domino as they don't work with users for good user experience in areas like avoiding integration with MS Active Directory. Lotus Domino is a dying product being replaced by products that do the basics at far reduced cost and for better user experiences like Exchange/Outlook or Gmail and others.

    Lets move forward and get better software for the users.

    out of date info peter b -- 21/10/09 (in reply to #320389099)

    "being replaced by products that do the basics at far reduced cost "

    Your description of IBM offerings is (intentionally or otherwise) out of date.

    for example, check out "
    IBM Launches Secure, Reliable Cloud Email Service for $3 per User"

    http://www-03.ibm.com/press/us/en/pressrelease/28550.wss

    For up to date info:
    http://www-01.ibm.com/software/swnews/swnews.nsf/featurestoriesFM?ReadForm&Site=software

    Notes will be gone soon enough Anonymous -- 21/10/09 (in reply to #320388886)

    Specifically regarding Lotus and its Notes products.. there may be a few hundred companies still running legacy Notes, but more and more of them are moving to other systems.
    I've yet to meet a recent Notes user that enjoys using the software...

    just not true Anonymous -- 21/10/09 (in reply to #320389128)

    "Since the IBM acquisition of Lotus, some industry analysts and mainstream business press writers, along with IBM competitors, have made predictions of the impending demise of Lotus Notes. One noted example of this was an article published in Forbes magazine entitled "The decline and fall of Lotus", published in April 1998. Since that time, IBM claims that the installed base of Lotus Notes has increased from an estimated 42 million seats in September 1998 to approximately 145 million cumulative licenses sold through 2008

    http://en.wikipedia.org/wiki/Lotus_notes#Future

    Lotus Notes - Users hate it Anonymous -- 23/10/09

    How about you geeks & propeller heads go out into the real world & ask your staff, i.e. the users, what they think of being forced to use Lotus Notes?

    I work in a large organisation & we all hate using Lotus Notes. Lotus Notes is for companies that treat their staff like cattle.

    your large organisation Anonymous -- 27/10/09 (in reply to #320389458)

    your large organisation wouldn't happen to be Microsoft would it ?

    :D

    Lotus Notes - Users hate it Anonymous -- 27/10/09 (in reply to #320389713)

    I do not work for, nor am associated with Microsoft or any of their affiliates.
    I work for an Australian organisation.
    I'd be equally as happy if they replaced Lotus Notes with anything as long as it :
    a) worked, and
    b) was user friendly

    Is it just the email client or their jobs too they hate ? Rick -- 04/11/09 (in reply to #320389783)

    There is an old English saying mate.. " a bad workman always blames his tools "

    I guess instead of resenting your large organization's decision to deploy Lotus Notes.. you should ask them to provide some user training to yourself and colleagues, so it wont as bad to use them.. lol

    I bet if your large organisation was timing your toilet breaks too as they were doing in Medicare just recently, I guess that would be something I'd be more vocal and concerned about.. and did someone say " cattle " lol

    User-friendly or not, I guess your top brass should have had a few good business reasons why they chose to go/stay with Lotus.

    Price / Functionality / Security - Its worth it Tom Dixon -- 27/10/09

    I build Domino based solution websites, intranets and databases, for corporations, businesses and individuals and I if you design your applications correctly then they just as good or if not better than other software applications out there. I web enable most of my applications making it user friendly for my clients to use their application. The work flow capabilities and rapid development time it takes to build applications can save client bucket loads and I have not yet been stumped when it comes to delivering a solution on the platform that can use the latest coding standards and functionality. Just learn how to use the product and its security and functionality is far superior than its competitors!! Also check the licensing costs for running up on Linux boxes, i think you will find they are a lot cheaper last time i checked. @subske

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