US labour group: MS offshoring Longhorn work

Microsoft is outsourcing some of the work related to its next-generation operating system to India, according to a labour group.

The WashTech organisation said Wednesday that it obtained internal Microsoft documents showing that at least two of India's offshore outsourcing companies are working on the forthcoming operating system dubbed "Longhorn." One of the documents indicates that a contract with India-based Infosys Technologies concerns a "Longhorn Migration Guide."

WashTech also said Microsoft indirectly employs more than 1,000 people in India through contractors.

"The high-tech industry and proponents of offshore outsourcing have argued that the next generation of technology work will always be done by U.S. based employees while the low-level and routine legacy work will be sent offshore," WashTech said in a statement. "These documents clearly dispute that idea and show that U.S. employees are directly competing with Indian companies for work on next-generation technologies--that originally were developed in the United States."

Microsoft denied that work on key pieces of the upcoming Longhorn operating system is being done by third-party companies but declined to comment on the number of workers assigned to the company through contractors in India. "The development of our core technologies, our intellectual property, is done by Microsoft employees," said Microsoft spokeswoman Stacy Drake.

Drake also emphasised that most of the company's "core" development work is done by U.S. employees.

Offshore outsourcing, which refers to farming out tasks to lower-wage nations such as India or the Philippines, has become a hot-button issue over the past year or so. Defenders of the practice--including President Bush's top economic advisor--say it ultimately assists the U.S. economy. But critics say it costs U.S. workers jobs and threatens the country's long-term tech leadership. The exact scale of the trend remains unclear.

WashTech disclosed what it said were contact lists for direct and indirect Microsoft employees in India, agreements with companies such as Wipro and Satyam Computer Services and lists of alleged Microsoft contracts with companies including Infosys, Wipro and Satyam. Among the contracts with Wipro were two that indicated testing work for Longhorn.

Microsoft's Drake said the company does business with Indian technology services companies, but she declined to comment on specific projects. She did say, though, that "testing is not development work." She also said a migration guide would not involve a key piece of the Longhorn OS, but rather a way to move from another technology platform to Longhorn.

Wipro and Satyam could not be reached for comment. Infosys said in a statement that it "does not comment on the specifics of client contracts."

Microsoft has about 1,000 employees in India, Drake said. The company has about 57,100 employees worldwide. It plans to hire 7,000 people in the coming year, with 3,000 of the new hires to be added to its Redmond, Washington, offices.

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Talkback 2 comments

    How about you hire some Austra ...Anonymous -- 29/07/04

    How about you hire some Australian developers to build your software, Microsoft? You suck out $1 billion from this country every year, yet you give nothing back to the local tech industry. Absolutely nothing.

    And no, your local developers who build be-spoke applications (even under the Avenade brand) don't count, as they are not doing R & D, merely taking work of local Australian services companies.

    How about you hire 1,000 developers in Australia too, Microsoft? It will only cost you 5% of what you pull out of the country; a mere pittance.

    If you're not going to inject some local R & D, then perhaps more and more Australian ICT players and politicians will rightly push towards Linux as an alternative. Even with the much lower levels of money which the Linux industry makes, it hire far more local talent to do product R & D.

    Players like SGI, IBM and HP hire local developers to work on Linux and other open source projects. These developers stay here, helping create value and technical wealth, and they pay local taxes.

    Well done IBM. Well done SGI. Well done HP.

    Shame on you Microsoft. Shame on you.

    Trust the software? When it is ...Anonymous -- 29/07/04

    Trust the software? When it is done for the cheapest possible price in the cheapest possible locations and hidden from public scrutiny. No wonder MS Windows warranty is as bad as it is (who wants an anti-virus program from Microsoft when they can't even gaurantee that the antivirus program is free of viruses).

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