The telco behemoth has bowed to calls for a discounted broadband service on the back of its gritty network's daily glitches, and will rebate all BigPond ADSL users their full July bill and offer a 50 percent billing discount for August and September.
Making the most of its half-price offering, Telstra intends to hit users with at least twenty planned ADSL outages across the country between July 30 and August 14. The two-hour early morning outages will leave customers unable to access the network during the designated downtime.
Telstra representative Stuart Gray denied that the planned outages were part of a ramped up rollout. "We always have planned outages...this kind of technology is constantly being updated, upgraded, changed and developed," Gray said, adding that Telstra simply doesn't usually provide the -comprehensive list".
For a full list visit Telstra's BigPond ADSL planned outages page.
