Telstra's Local Area General Manager Lawrie Mortimer told ZDNet Australia the cable was cut at 10am by a fencing contractor, resulting in an outage effecting the entire area of Fleurieu Peninsular in Adelaide.
Up to 70,000 people were unable to make STD phone calls, use electronic banking facilities, or connect to the Internet for four hours.
The service was restored at 2pm.
-We were able to patch around the problem," Mortimer said.
One Telstra ADSL broadband user in the area, however, informed Australian broadband news service, Whirlpool, that although both his phone lines were dead, ADSL Internet connection was up and running throughout the whole saga.
I hope Telstra will go under in all sorts of problems.
If any company/utility/entity deserves bad luck it surely is Telstra.
They show utter contempt for their customers and the public is getting less tolerant towards Telstra's business tactics.