Last year, a taxpayer was unable to lodge a tax return because of her age. The system was only able to recognise a double-digit figure, which proved a problem for the 104 year old.
The system will now accept triple digits.
One major problem surrounding last year's e-tax service was a lack of accessibility in peak times, with some users unable to lodge a return due to the influx of lodgements.
-We've increased our capacity, we believe that people won't have the same problem," ATO project manager e-tax, John McCarthy said.
Last financial year, 117,000 Australians lodged a tax return through the ATO's e-tax service. This year, however, will prove a challenge for the tax office with an expected user-base of 400,000.
According to McCarthy, increased computer power and additional servers have been introduced to support the infrastructure.
-The capacity should hold it," he said.
In addition, the tax office has made a more adjustments this financial year, including a capital gains tax calculator for users.
The service will be up and running on July 2.
Really? I tried to lodge my son's return this week and all went well until it had to be submitted.
It would NOT go through even with the help line talking me all the way through it!
They had me turn off my anti-virus and retry several times but still no go.I think it's a waste of time and causes frustration so will not bother again!