YouTube outage: Pakistan fumble to blame

Greg Sandoval, CNET News.com

26 February 2008 09:37 AM

Tags: youtube, pakistan

YouTube goes completely black all over the world for two hours. Is the culprit a complete system failure or a sophisticated denial of service attack?

No. It's a single ISP in Pakistan trying to block access to YouTube in that country. The Pakistan government ordered access to YouTube shut down in that country after cartoons appeared on the site that some Muslims found offensive. Presumably by accident, the ISP took out YouTube everywhere.

On Sunday afternoon, YouTube was inaccessible for two hours. Keynote Systems, a company that measures Web site performance, first logged YouTube's outage at 10:48 am PT, and the site did not come back online until about 12:51 pm.

The company said that a network in Pakistan was to blame and that it was investigating.

"For about two hours, traffic to YouTube was routed according to erroneous Internet Protocols," said YouTube spokesperson Ricardo Reyes in a statement "Many users around the world could not access our site. We have determined that the source of these events was a network in Pakistan. We are investigating and working with others in the Internet community to prevent this from happening again."

There's an interesting blog by the people at Arbor Networks on how it might have happened.

Chief Research Officer at Arbor Networks, Danny McPherson, guesses that there were two ways that ISP in question goofed and mistakenly started "announcing to the world that you provide destination reachability for the YouTube" IP address.

Either way, said McPherson in his blog post, an upstream provider almost certainly wasn't validating the ISP's prefix announcements. So the world is getting a message that the Pakistan-based ISP is providing access to YouTube.

"All the BGP speaking routers on the Internet believe Pakistan Telecom provides the best connectivity to YouTube," McPherson said. "The result is that you've not only taken YouTube offline within your little piece of the Internet, you've single-handedly taken YouTube completely off the Internet."

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