Symantec flaw leaves opening for viruses


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Symantec has issued a patch for a flaw in its scanning software that could cause a virus to run, rather than catch it.

The vulnerability affects an antivirus library used by the majority of Symantec's antivirus and antispam products, including Norton SystemWorks 2004 and Symantec Mail Security for Exchange, the security provider said on Tuesday.

The software is aimed at a range of systems, from consumer desktops to large corporate mail servers, meaning the flaw could be used to take control of key corporate systems or to install programs to grab people's identity data.

"The impact of this vulnerability is exaggerated by the fact that many e-mail and other traffic routing gateways make use of file-scanning utilities that make use of the vulnerable library," Symantec said in an advisory. "This could allow an attacker to potentially exploit high-profile systems used to filter malicious data, and potentially allow further compromise of targeted internal networks."

Computers are at risk if they run an unpatched version of a Symantec product that scans files to detect malicious code and if they use the Microsoft Windows, Mac OS X, Linux, Solaris and AIX operating systems, Symantec said.

Security information company Secunia, which rates the seriousness of software vulnerabilities, gave the Symantec flaw its second-highest threat grade, "highly critical."

The problem exists in how the scanning code handles a compression format known as the Ultimate Packer for Executables (UPX). An attacker could create a virus designed to exploit the UPX flaw and send it to victims through e-mail or host it on a Web site. An unpatched Symantec scanner checking incoming e-mail or the Web pages that users browse would run the program instead of catching the virus.

"The vulnerability can be triggered by an unauthorised remote attacker, without user interaction, by sending an e-mail containing a crafted UPX file to the target," Internet Security Systems, the company that found the flaw, stated in an advisory on Tuesday. The company said it notified Symantec of the issue when it found it.

The flaw highlights the danger of weaknesses in the security software that acts as a gateway between the unfiltered Internet and internal corporate networks. Internet Security Systems experienced such problems firsthand a year ago, when a flaw in its own firewall software was targeted by a worm two days after the public release of an advisory.

Symantec is distributing patches to its customers through its LiveUpdate automatic update service and other mechanisms. It warned companies that do not use those services to download the patches from its Web site and apply them as soon as possible.

Symantec declined to comment on the vulnerability, and Internet Security Systems could not immediately provide a spokesperson to address the issue.

The announcement of the flaw happened the same day that Microsoft released a dozen patches to fix holes in its Windows operating system and other applications. Microsoft also announced it intended to buy security company Sybari, which would put the software giant in direct competition with Symantec.

Other products that use the Symantec antivirus scanning library include Symantec's Brightmail antispam software and Symantec Web Security.

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Talkback 15 comments

    Norton/Symantic. I had to buy ...Anonymous -- 10/02/05

    Norton/Symantic.
    I had to buy another computer because Symantec virused my computer! So people beware! A costly experience for which they remain un-accounted. Thanks a million SYMANTEC/NORTON!

    Symantec lost the plot long ag ...Anonymous -- 10/02/05

    Symantec lost the plot long ago.

    The last good product to come from the Nortons stable was Nortons Utilies 6.0 after that hey lost the plot.

    I have not used NAV for a long time, I only use Industry tested and trusted products to protect my PC. This has saved me a lot of Heart ache.

    get rid of NAV it rubbish

    We all rely on anti-virus prod ...Anonymous -- 10/02/05

    We all rely on anti-virus products that rely on one of us being infected with the virus or at least if lucky, one of their own pc's in a lab. Go fish.

    "Computers are at risk if ...Anonymous -- 11/02/05

    "Computers are at risk if they run an unpatched version of a Symantec product that scans files to detect malicious code and if they use the Microsoft Windows, Mac OS X, Linux, Solaris and AIX operating systems, Symantec said."

    Sorry to disappoint you Symantec, but if I run your antivirus software on Linux, it is only for the benefit of a Windows system using Linux resources, not Linux itself. Linux, BSD, and Unix can stand on it's own. I have never heard of a virus problem as widespread as ones on Windows systems.

    I'll bet Microsoft told you to word that statement in that fashion so it sounds like all systems are equal. No, all Unix, BSD (Mac OS X too), and Linux systems have security superior to Windows. It is built-in, not sold separately (as in batteries.)

    Solution is simple - either mo ...Anonymous -- 11/02/05

    Solution is simple - either move to Linux
    or get ArcaVir 2005 or other decent av software.

    ZD Net, Thank you for the info ...Anonymous -- 11/02/05

    ZD Net, Thank you for the information. If you had not posted the article, I am not sure consumers would be informed of this issue. Currently Symantec has no information about this flaw posed on their website, nor have they contacted their corporate gold and platinum customers. In addition I have not been able to find any patches for any affected products. This is a fine example or poor customer service relations.

    I used Nortons on all machines ...Anonymous -- 13/02/05

    I used Nortons on all machines. It does slow the system down a bit but it catches just about all. I am a tech and I recommend it to all my customers

    Nortons is more trouble than i ...Anonymous -- 13/02/05

    Nortons is more trouble than it is worth! It will GIVE viruses. Is this a ploy to keep them in business? Makes ya think

    Nortons is more trouble than i ...Anonymous -- 13/02/05

    Nortons is more trouble than it is worth! It will GIVE viruses. Is this a ploy to keep them in business? Makes ya think.

    I was having trouble with Nort ...Anonymous -- 23/02/05

    I was having trouble with Norton from the start. First the settings were resetting themselves. To correct that I had to do a system restore back to a previous date.

    The firewall was blocking my McAfee QuickClean and Spyware Scan from accessing the internet for updates. I manually reset that.

    Then I had trouble downloading some updates. I kept getting a message that I had to download a patch in order to get those updates. When I went to the Symantic web site, there weren't any patches available.

    Last month, the patch finally came in the Live-Update, and the program updated properly. I haven't had any problems since.

    Now with the news that it still leaves your system vulnerable, I am switching back to McAfee.

    How do I get the scanner patch ...Anonymous -- 30/03/05

    How do I get the scanner patch for windows XP Professional?

    Spy ware virus Anonymous -- 03/01/06

    Whom ever thought this **** up, I wish that punk was standing in front of me. I'd choke the **** What a pain in the **** when you are as in-expirienced as I am. Yet I am willing to learn. I need help.

    Symantec Norton AntiVirus a Joke Star L. Southworth -- 19/05/06

    They charge to much, there service is the worst, they charge to fix flaws in their own system and keep you on hold for hours after you pay their obnoxious fees. It is unbelievable and they should be reported to the Better Business Bureau for selling garbage.

    2007 Norton 360 Security Package a flop Leslie Adam -- 06/06/07

    I loaded the Norton 360 Internet package and immediately - my computer operations were frozen. I couldn't even open a file. A computer store expert found for viruses that the Norton software was unable to detect and I was left out of pocket $55.00 for the fee. I requested a refund from Symantec some four weeks ago and THEY STILL haven't bothered to respond to my emails and letter. Great company policy to consumer satisfaction....I think not.

    Nortons 2007 Anonymous -- 27/07/07

    I have bought Nortons Security 2007. now I have viruses, trojans and worms on my brand new computer, Their website that gives instructions on the firewall rules doesnt match the nortons dialog box so who can understand what to do. their website says to click on internet securtiy and firewall options, then on the advanced but there are no tabs that say that when you call it up to try to do it. What can I do to protect myself now. They want me to pay $99 to talk to a virus tech at their company to fix it or to buy all these other programs. Will anyone else follow a class actions suit if one is started? thank you in my own personal opinion I wish I had never bought this new nortons computer dont buy the nortons .

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