NetBank suspect nabbed in Sydney

Australian authorities have detained a man in Sydney in connection with an e-mail scam targeted at the Commonwealth Bank's online banking service.

On Monday, the bank asked customers to ignore e-mails requesting their personal details after it was discovered that a number of NetBank users had been fooled into divulging their usernames and passwords to online con artists.

Victims of the hoax had responded to a bulk e-mail--which carried a Commonwealth Bank graphic and the subject "NetBank Security Server Update"--that carried instruction to activate a new NetBank account by following a hyperlink embedded in the body of the message. The customers were then directed to login at what appeared to be an authentic NetBank site. However, the site was a fake constructed by the scam's architects.

The suspect, who's identity has been withheld, has been charged with one count of being an accessory to obtaining money by deception under New South Wales (NSW) criminal laws, Australian Federal Police spokesman Steve Simpson confirmed today.

Federal police officers are expected to lay additional charges against him before his court appearance scheduled for early April in Sydney, Simpson told ZDNet Australia  in an interview.

Further investigation has gone beyond Australian shores, Simpson said, adding that the federal police computer crimes unit and the NSW police department were jointly working on the case.

Following the incident, the bank immediately moved to assure its customers on Tuesday that its Internet banking service was secure, insisting that all funds were intact. However, in an interview with ZDNet Australia  this evening, the bank's spokesman Paul Rey conceded for the first time that NetBank accounts were illegally accessed.

However, citing ongoing police investigations, Rey declined to reveal the number of compromised accounts, describing it as a "very small figure."

"It's sufficient to say that some transactions went through but they were rolled back," Rey told ZDNet Australia .

"We cannot comment on the specifics at this stage except that we protected our customer's funds," said Rey, emphasising that customers did not lose any money.

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Talkback 5 comments

    Fools shouldn't be using the Internet, let alone to manage their personal funds!Andrew Constance -- 23/03/03

    Fools shouldn't be using the Internet, let alone to manage their personal funds!

    Education before LARTing While it's great for some people to say that the uneducated should not be using the internet, how are they going to learn about it without using it? With expeirence comes knowledge. However, there needs to be gMichael Harris -- 24/03/03

    Education before LARTing

    While it's great for some people to say that the uneducated should not be using the internet, how are they going to learn about it without using it?

    With expeirence comes knowledge. However, there needs to be greater emphasis placed on user education by banks, insurers, isp's, and other organisations which allow you to transact with them via the internet.

    All it would take is before allowing each person to use their services is have a small walkthrough of not only their service but also a reminder of the security aspects they need to keep in mind. Such things are not that hard to impliment and can be very cost effective. All it would take sometimes is a little reminder on a login page warning people to change their password or make sure they don't disclose details to anyone and all that usual guff.

    Calling someone an idiot does not help the situation, educating them does.

    It is good to see the Bank guaranteed the customer's fundsAnonymous -- 24/03/03

    It is good to see the Bank guaranteed the customer's funds

    I agree with Michael's comments that calling people idiots for getting duped doesn't solve the problem. But that's because there's a sucker born every minute! Having said that, I do agree with the other comments from other people that the suckers whoRaphael Li -- 26/03/03

    I agree with Michael's comments that calling people idiots for getting duped doesn't solve the problem. But that's because there's a sucker born every minute!
    Having said that, I do agree with the other comments from other people that the suckers who believe they should log onto some conspicuous site and happily divulge their password is indeed an idiot!

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