Microsoft patch leaves ZoneAlarm in the dark

Check Point Software Technologies, maker of ZoneAlarm, on Wednesday said it is working with Microsoft to resolve an issue with one of the patches within the software maker's July 2008 Patch Tuesday release.

At issue is the Microsoft Update KB951748 (MS08-037) from Microsoft, which addresses the flaw in the Domain Name System (DNS) that was made public on Tuesday by security researcher Dan Kaminsky.

For ZoneAlarm customers who have automatic update selected for Windows Updates, and whose ZoneAlarm Internet security level is set to "high", they will experience a loss of Internet connectivity upon reboot.

ZoneAlarm users without automatic update may wish to wait to install the update until the matter is resolved.

For those who have already installed the patch, Check Point recommends users remove Microsoft Update KB951748 from their systems. Detailed instructions for doing this can be found here. Another option is to lower the ZoneAlarm Internet security setting to "medium", although Check Point doesn't recommend that.

Talkback 1 comments

    Windows Update Cut-off My Net Access for a Week - ZA User Kym Yeoward -- 13/07/08

    Been getting this little error lately ?

    "Windows System Error
    - there is an IP address conflict with anoth system on the network."

    Trying to resolve this has been a real headache for hours - until Telstra Bigpond helped me resolve it (after a 45 min. wait) (turn-off Zone Lab Internet Security Suite or set its' Firewall to Medium)

    Windows Update KB951748 has been a major stuff-up for this Zone Alarm user.

    Does MS consult Symantec/McAffee/ZoneLabs before releasing criticcal updates ?

    Hve been using Auto-Update - but will now have to think twice.

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