CIOs grapple Australian privacy concerns

With disclosure topping the list of privacy concerns, Australian CIOs need to ensure IT systems are in place to protect sensitive information.

The latest figures from the Office of the Federal Privacy Commissioner reveal that disclosure is of greatest concern to Australians.

Of 9277 telephone enquires received by the Office of the Federal Privacy Commissioner, more than 58 percent were related to National Privacy Principles (NPP). The top three issues people called about were disclosure; access to medical records; and direct marketing.

The office has averaged about 370 e-mail enquires each month since the new privacy legislation was introduced, about 75 percent of which were related to NPP.

About 300 complaints have been received by the Privacy Commissioner since December 21 last year. Among the complaints, 18.5 percent were about improper disclosure; 15.1 percent related to direct marketing, and 23.3 percent were concerned with access to information. The Office also received complaints about data security and quality, collection of sensitive information, and openness regarding privacy statements.

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