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I'm with the last poster. DOS attacks do not result in messed up transactions.
They are hiding behind the lie of a DOS attack while they get their shabby house in order.
I wonder which of the CBA's "outsourcing partners" is responsible for this mess?
I'm closing my account as soon as I can log back in.
CBA is shirking its responsibility to its customers and to the community by its addiction to outsourcing.
Are decisions made to outsource being made in the best interest of customers and the community?
Howard Morris, Group CIO in the late 90's, was a key supporter of the multi-billion dollar deal to outsource 1000's of IT jobs to EDS. Within a few months Howard was working at EDS.
It goes both ways of course, Dave Curran, Ex Accenture, joined CBA and brought Accenture in to manage the Core Banking Modernisation program, Accenture getting the lions share of the $580million deal to implement SAP Banking.
More recently CBA awarded a huge contract to HCL and TCS, two large Indian outsourcers, to undertake application development and maintenance.
As CBA's executives, incentivised by bonuses based on how much cost reduction they can achieve, send more Australian jobs to Indian and other overseas companies they also wash their hands of responsibility for the customer experience.
The Banks has now outsourced so much of its infrastructure to overseas companies that they are no longer able to effectively manage or secure their systems.
Customers bear the brunt of this, as do the workers but at least the shareholders are happy (so we are told). More importantly the senior Executives are happy!
the c-wealth bank has been on a slippery slope down to the depths of poor service for years. here is the final straw that broke the camel's back.
the account i have now was once upon a time my Dollarmite account. I've never thought about other banks since i was 5. what am i going to do now?
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Just looking at my Netbank transation, I have a few from the last few days and then it jumps to March transactions, incorrect data is not a the result of a Denial of Service attack, sounds like they have had a complete meltdown in their systems, behind the firewall, the transactional data looks stuffed.