Avoid getting ripped-off in e-commerce and online auctions

By Bruce Stewart
18 December 2000 05:13 PM
Tags: auction, online, seller, escrow, business, credit card, feedback, company

Safe practices for doing business online

There's a long list of things to be aware of when doing business online. Follow these safe practices and you will greatly decrease your odds of falling victim to fraud.

Some of the recommended steps are just common senseâ€"the same type of things you need to keep in mind in any kind of transaction.

You'll save yourself a lot of worry if you can deal with known companies that have a proven track record and a respectable reputation. Of course in the online world, nobody's been around that long, so sometimes that can be a little tricky.

If you have to do business with a company unknown to you, it's worth your time to do a little checking up on them. Make sure you have good contact info for them, including a telephone number and mailing address. Check with your state or local consumer protection agency, or the Better Business Bureau, about the company's complaint history.

Make sure you have a clear understanding of what it is you are buying and what the terms are. Find out ahead of time specifically what you're getting for your money, and what the exact cost will be, including all shipping charges. Be sure you are aware of the terms, conditions and methods of payment.

If there are any ambiguities, contact the vendor for clarification before making the purchase.

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