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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
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No Apples for BigPond Cable users By Megan McAuliffe, ZDNet Australia September 06, 2001 URL: http://www.zdnet.com.au/news/soa/No-Apples-for-BigPond-Cable-users/0,139023165,120259005,00.htm
Telstra's BigPond cable service experienced further hiccups today, this time the technical glitch hit Apple Mac computer users only. Apple Mac computer users in NSW, Queensland and Victoria were the victims of a dataflow problem on Telstra's BigPond cable service, which lasted up to three hours today. The carrier has confirmed that the service is now back to normal again. "A configeration change happened this morning and all went through for PCs but a different code was required for Apple on DOCSIS routers," Telstra's Stuart Grey told ZDNet Australia. "We didn't understand the problem until the vendor was bought in," he added. Telstra's service status page reported the fault which occurred at approximately 9.30 this morning. Telstra said the service was fixed at 12.30.
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