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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
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BigPond awash with tech glitches By Rachel Lebihan, ZDNet Australia August 28, 2001 URL: http://www.zdnet.com.au/news/soa/BigPond-awash-with-tech-glitches/0,139023165,120257246,00.htm
Telstra BigPond customers are caught in a wave of problems today as mail server hiccups hit all dial-up and broadband customers, with NSW ADSL users dealt a double blow as Internet connections time out. Telstra's service status page says that BigPond Mail problems are affecting customers nationally and that customers will experience problems sending mail. "Technicians are treating this issue as a priority and are working on the problem," the message, which was updated at 11.55am, says. The telco behemoth's ADSL customers have been bogged down with problems since last night, according to broadband user Web site www.whirlpool.net.au which notified visitors at 5.40pm yesterday that Telstra was experiencing troubles with ADSL in both Queensland and Sydney. Telstra's service status page currently highlights ADSL -timeouts" as hindering NSW users only, with technicians again said to be working to fix the problem. Telstra has been contacted for comment.
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