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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
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Westpac e-banking back with limited service By Vivienne Fisher, ZDNet Australia August 17, 2001 URL: http://www.zdnet.com.au/news/soa/Westpac-e-banking-back-with-limited-service/0,139023165,120255327,00.htm
Westpac is warning customers that, despite being back online, access is to its Internet banking service is sitll limited. Westpac spokesperson Julia Quinn said its Internet banking service was now back up, although it was currently running at 75 percent capacity. "Obviously when we're bringing it back up we control the capacity for awhile," she said. "It's a progressive thing over 24 hours -- we're intending to have full capacity by the end of the day." The service experienced problems midday Tuesday, with Westpac having to take it offline to locate the problem and then upgrade some code on its servers. The online banking service was back online early yesterday, and Quinn said it had been gradually bringing it back up to capacity since then. "It was effectively down for two days so obviously there's been some pent up demand." A message on the site said delays will continue throughout Friday.
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