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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
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Netbank offline twice in one week By Megan McAuliffe, ZDNet Australia December 21, 2000 URL: http://www.zdnet.com.au/news/soa/Netbank-offline-twice-in-one-week/0,139023165,120107822,00.htm
Netbank, the Internet arm of one of Australia's biggest banks, has suffered its second outage of the week, causing more frustration for customers at one of the busiest times of the year. The Commonwealth Bank's Netbank Web site crashed at 10 o'clock and was not up and running until midday. In the second crash of the week, this particular incident has been attributed to the failure of two servers. Earlier this week, customers were left without access for up to two and a half hours when Netbank suffered an outage. "It was only for two hours. Customers could still use normal banking facilities [such as EFTPOS]," the spokesperson said. The company spokesperson claims the outage has caused no security threat to customer's accounts. "It's a fully secure site, no one can access it," he said.
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