NAB rolls out contactless terminals

National Australia Bank has announced that it will roll out systems to over 500 Melbourne merchants this month, which will enable them to take customers' payment when they hold their cards up to a reader, but has stopped developing technology for payments via mobile phone.

One of the new readers
(Credit: NAB)

Customers won't have to sign or enter their PIN for transactions under $100 for Visa chip cards with the new payWave feature, or under $35 for cards with the rival Mastercard technology. For transactions over those amounts, signature or PIN will be required.

NAB will be planning to have deployed 2500 readers out to merchants by Christmas this year, which was expected to aid those retailers — businesses such as convenience stores, petrol stations, fast food outlets and supermarkets — in their busiest time.

NAB believed the technology provided multiple benefits for merchants and customers, including the reduction of their time spent waiting in line. Transactions could be three times faster than paying with cash, the bank said.

"With Visa payWave, customers don't need to juggle loose change or even take the card out of their wallet for it to work," Visa's general manager for Australia and New Zealand, Chris Clark, said in a statement. "We believe contactless payments will transform the retail environment in much the same way that contactless tolls have reduced traffic congestion."

The roll-out has come off the back of trials with Telstra and Visa last year. The bank had also been trialling contactless payments via mobile phone, made possible by downloading a software application to a phone SIM. However, despite positive results from a three-month trial of this technology which found that 90 per cent of participants were happy making payments using the mobile technology, the bank said mobile payments weren't on the cards.

"Mobile payments rely upon card issuing companies and telcos positioning product together," a spokesperson for the bank said. "We are not pursuing development of this at this point in time."

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Talkback 10 comments

    Finally, can go and use something other countries in the world have! Contactless Advocate! -- 21/09/09

    It's exciting to see contactless finally is available here in Australia. I'm certainly planning to go and use my cards there to see how it goes! Our government should really catch up on the transportation available on those T- or C- cards....

    lost/stolen cards? Anonymous -- 21/09/09

    If I don't need to enter a pin or sign anything for transactions below $100... what if my card gets lost/stolen? Can the thief rack up lots of small transactions without needing to authenticate?

    security Anonymous -- 21/09/09

    I like the fact that a merchant can steal your money without you even taking your wallet out of your pocket. nice one.

    NAB rolls out contactless terminals Anonymous -- 21/09/09

    The solution is called a Faraday Cage, a wallet with a wire mesh electromagnetic screen. Don't go near a NAB terminal without one.

    security Anonymous -- 22/09/09

    What happen if you have few cards in your wallet?

    Crazy! Anonymous -- 22/09/09

    Thats absolutely ridiculous, I cant believe it. The purpose of adding a PIN option to authorise transaction on your credit card was primarily for added security, this just and creates another hassle for consumers.

    Look at the big picture! Contactless Advocate! -- 22/09/09 (in reply to #320325346)

    If you have been to other countries like UK (Oyster transportation & payments ) and Hong Kong (Octopus transportation & payments) they already have advanced payment technologies like this. Commonwealth Bank has also issued their cards with PayPass. This is a mature technology we are talking about and I'm sure those sceurity things would have been thought off and dealt with!

    Looking at the big picture ... Anonymous -- 26/09/09 (in reply to #320326149)

    "This is a mature technology we are talking about and I'm sure those security things would have been thought off and dealt with!"

    What, you mean like RFID copying, online fraud, web banking instabilities, cross-site scripting in online commerce sites, and insecurities in online databases leading to identity theft. Would you call these things of the past?

    not the same scale Anonymous -- 15/10/09 (in reply to #320326149)

    Oyster, Octopus, etc. (and even SmartRider in Perth) are all for tiny paymetns fo a few bucks where the consequence of a lost card is not that severe. However, NAB is talking about payments up to $100.

    1 Billion expense Anonymous -- 25/09/09

    To minimize the use of PIN numbers and staying in line to pay for something. Oh and you do not need to show your card either. "With Visa payWave, customers don't need to juggle loose change or even take the card out of their wallet for it to work," Visa's general manager for Australia and New Zealand, Chris Clark, said in a statement." How incredible and to me stupid to spend this amount for no-security what so ever. If you loose your card and the finder can use it .
    Is that why most other companies now charge anything from $2.20 to 4% of the amount for paying by credit card. Is that why over $3000.00 credit per person in Australia owes to the financial institutes.
    GO BACK TO PAYING CASH

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