Dell Linux PCs to skip Australia?

A clarification was made to this story. Read below for details.

Asia-Pacific customers wanting to get their hands on Dell PCs, pre-loaded with Ubuntu Linux, will have to wait.

Dell announced last week that three models -- E520n desktop, E1505n notebook and XPS 410n -- would go on sale at www.dell.com/open. However, spokesperson for Dell Australia Paul McKeon told ZDNet Australia today that no decision had been made on their availability locally.

McKeon said obviously Dell Australia would be watching what happens in the US, and the local office is keen to make Linux machines available.

"It's something we'd definitely like to do ... we have a sizeable Linux community in Australia particularly in Canberra and Adelaide."

While not forthcoming with a timeframe for the introduction of Linux-loaded PCs, he did offer some reasons for the delay.

"It's quite complicated in Asia-Pacific, for example, there are a number of different languages," McKeon said.

Another challenge is support. Currently Dell only supports one operating system -- Microsoft's Windows -- for consumers. It does, however, offer Linux support in the enterprise space. According to McKeon, Dell Australia wants to be able to offer the right level of service when Linux PCs are launched on the local market.

Meanwhile, McKeon was coy about Dell's new global strategy, which involves the sale of PCs in retail outlets. Dell has already signed a deal with retail giant Wal-Mart to sell Dimension e521 desktops in 3,000 stores in the US, Canada and Puerto Rico, according to a recent report in CRN.

McKeon admitted there were no plans for Australia as yet, but confirmed it was a global strategy.

"We've nothing additional to announce now for Australia or New Zealand ... this news is consistent with what Michael [Dell] has been saying recently about "direct" not being a religion, and his taking a fresh look at the business," he said.

"So while the vast majority of our consumers will still continue to buy direct from us, they are also asking for additional ways to purchase our products, and so we're testing new ways of reaching them."

Clarification: The story has been updated to clarify that Dell Australia has stated it will investigate the viability of introducing Linux-based PCs before deciding whether it should follow its US counterpart.

Advertisement

Talkback 16 comments

    Ubuntu for Dell Australia Anonymous -- 29/05/07

    If you read the comments from Dell in the USA you'll see that they were driven by customer feedback. If we all email Dell in Australia or start an Australian branch on the Dell IdeaStorm askig for Linux (Ubuntu) in Australia, then perhaps we'll get it. Go Aussie Go!

    Horse has already bolted. Anonymous -- 30/05/07 (in reply to #320080134)

    Finally...Dell (and maybe Lenovo/HP too) have seen the light.

    Not everyone out there is a clueless Microsoft luser.
    I have no idea of the exact numbers but the installed Linux userbase out there would have to run into then millions, much more than the laughable 1% or so share that is commonly touted.
    hey..get with the program...Microsoft ships 1 copy of Windows to a vendor like HP..that counts as one "sale" in the bizzaro world they inhabit. One guy downloads Ubuntu ONCE and then spreads it to 10 other guys...but it's still only counted as ONE download.
    The major vendors are only now figuring that there's a lot of money to be made catering to ther large and growing Linux market, now that the wonderful Vista has materialised as a huge, steaming pile of dog droppings.
    Well done Dell.....they'll be on sale here too before too long.

    Linux Loser John -- 24/06/07 (in reply to #320080141)

    Yeah Linux on 1 million machines, Windows on one billion globally, you still have a hell of a long way to go to get past Windows 95 technology

    Not necessarily Ubuntu Anonymous -- 30/05/07 (in reply to #320080134)

    Since Australia happens to be an english-speaking country, a distribution such as PCLinuxOS (http://www.pclinuxos.com) is probably much better. In addition, its name is easier for joe average to understand that its a linux distribution for PCs!
    Compared to Ubuntu, its simpler to install and have all the multi-media stuff up and running. Wireless config etc is so painless that its boring!

    Btw, I live in Sydney, Australia :)

    Update: Not necessarily Ubuntu Anonymous -- 30/05/07 (in reply to #320080163)

    Sorry, the second paragraph in my previous post should read:

    Compared to Ubuntu, its simpler to install and *has* all the multi-media stuff up and running. Wireless config etc is so painless that its boring!

    no, I think ubuntu is fine Jay Mitra -- 19/06/07 (in reply to #320080163)

    1. the install would already be done for you by dell, so that isn't a problem.

    2. wireless config is also painless in ubuntu, as long as you have a wireless card that works on linux out of the box (like any atheros 5 series). Since dell build the box themselves, again, that is not a problem

    3. Dell would be in deep poo if they shipped PCLinuxOS as it comes with proprietary multimedia codecs, unless they paid royalties, the cost of which would get passed on to the consumer.

    Ubuntu doesn't come with them, but the moment you try to open an mp3 or an avi, it downloads the codecs for you in about 2 clicks. This legally covers Dell's arse and makes ubuntu a significantly cheaper option.

    Btw, I actually prefer Fedora and CentOS, but I can still see the merits of Ubuntu for beginners.

    Dell with Ubuntu Anonymous -- 30/05/07

    I would guess that a lot of the people that buy a dell pc with ubuntu would wipe it and install a pirate copy of windows.

    The reason I%u2019m stating this is not to have a go at linux or ubuntu, but that most linux users would probably build a pc and not buy a dell.

    Why are we waiting on Uncle Sam? Anonymous -- 30/05/07

    I'm confused as to why we must wait to see how Dell's US sales go before introducing a similar scheme here. It's well known that Linux doesn't have the kind of penetration in the US that it has in Western Europe and parts of Asia. Perhaps Dell Aus. should show some balls and a little forward thinking and get a Linux based Dell out the door.

    Ubuntu's nice but... Ben -- 09/06/07

    Let's be honest, people who like Linux generally don't have money. I very much doubt the people on this forum are asking for Dell to do it so that they specifically can buy a computer with Linux pre-loaded.
    And despite what IT Admins, IRC nerds & bespectacled teenagers will have you believe, Linux is a dog of a system for the average user.
    I predict that before long Dell US will say "We tried, but we're a business, and you losers have done nothing for us".
    AUS is a much smaller market than the US, so there's even less reason for them to take the gamble.

    Wrong Anonymous -- 13/06/07 (in reply to #320080713)

    I'm not sure where Ben gets his evidence to support his generalised comments. Like the council asking about water use in our households "please explain".

    I've never been on an IRC, I'm not an IT admin, and though bespectacled, I am closer to 30 than teenage years. I use ubuntu and more importantly, my computer illiterate (or near enough) wife does. Reason being - she killed XP 2 months after I gave her a brand new laptop.

    I have kids, so I don't play games very often (20 hour marathon Civ games are out of the question), and after years of building my own systems, I plain old couldn't be stuffed any more. A premade system without crapware and with Ubuntu is ideal.

    I read the direct2dell blog and sales of ubuntu in america are going great. And that is despite the fact that good ol' MS are as American as apple pie - a discrimination that Europe and Asia don't have to worry about.

    Finally, I have the money, and I resent someone making comments as to my financial capacity to backup my preferences with handfuls of polymer.

    Don't cry Anonymous -- 15/06/07 (in reply to #320080919)

    Mate,
    you loaded Linux onto your wifes system, mentioned that you used to build computers and in doing so, proved two of my points:
    You need a technically advanced user available to have Linux running, and no one buys computers with linux, they buy computers and then load Linux on.
    Also, you mentioned one thing Linux users always seem to tell me: "I tried XP and broke it."
    What are you people doing to it? I have two offices exclusively running XP, and if they broke it they'd be fired on my recommendation.
    Do you really think that 95% of the computing world is putting up with something that breaks all day?
    I can crash my car into a wall, get out and say "It's broken! Toyota don't know how to build a car!", but it doesn't make Toyota responsible.

    no-one's crying Anonymous -- 16/06/07 (in reply to #320081042)

    True don't blame toyota, but don't stick an 80 year old behind the wheel of a V8 XB Falcon with no safety features. It's just irresponsible. I found that my wife found Ubuntu easier to use, and between you, me and the lampost, it is far more stupid-proof, which is required. That is contrary to popular opinion, but true.

    I find that most people using linux (i'm only a newb at this, but after a year have found it a great deal of fun), have extensive XP experience. But most people who bag linux have little or no experience with linux, and usually in the form of seeing a black screen and blaming linux for that. Yet on XP, the command line appears, should the GUI decide to poo itself.

    I ain't ever "killed" XP, I've installed it more times than Ubuntu ever, and am and continue to be experienced in it.

    I don't have the facilities to build laptops, and would rather buy one with ubuntu on it at a cheaper price, than one with windows on it - who ever gets money for doing nothing. Besides, it might help windows users - as that smug git Costello says - competition tends to be the biggest saver for consumers.

    The car analogy... Anonymous -- 18/06/07 (in reply to #320081110)

    I'm not sure you're across it.
    Besides that, as you mentioned, the man who has ensured the prosperity of our nation for a generation believes in competition, and so do I.
    Which is why I wish people would stop making excuses for the dog that is desktop linux, and start competing.
    Whenever someone points out something wrong with Linux, fanboys defensively yell "It's not Linux! It's you!". A better response would be: "I suppose it does make sense to click something once and install it", or "You're right, if codecs were installed by default, rich media WOULD be more accessible".
    Instead, standard fanboy response is: "J00 h4s b33n br41nw4shed by M$!!!!!!!"

    BTW, still no Linux from Dell here in Aus. The countdown is on until the US program is cancelled.

    I'm done posting here. If you don't agree, we'll have to agree to disagree.

    Car still works Anonymous -- 18/06/07 (in reply to #320081183)

    If you want a codec inclusive distribution Freespire (based on Ubuntu) does the trick nicely. But when I've used Xp, and wanted to play, say something in Xvid or Divx, then I've had to still install the codecs, usually via CCCP.

    I think people are more likely to make excuses for Windows when they get another blue screen of death, or a dll goes missing or the registry gets bloated.

    And given Vista had (and still has in some instances) more driver issues on hardware than linux upon release, again, people just accept that as part of microsoft's release cycle.

    I ain't brainwashed by either Linux or Microsoft, but people are too busy going "look at this fault in your OS", and failing to see that the same fault exists in theirs, sometimes worse.

    And as for clicking something once, and installing it - add/remove and synaptic do exactly that, and download anything extra that the program needs to run. Still easier than trowling the net for a freeware/shareware on windows to do the same thing.

    Desktop linux was a dog 5 years ago, I tried it and gave up in a week. But now, I've had it for a year, and found it perfect and user friendly, even for the less accomplished of us. The only problem so far - if I ever wanted to play some current games, then I'd be in trouble. But I don't have time for that no more.

    And finally, Costello didn't ensure the prosperity of the nation, he just governed after a recession and during a resources boom. Pure luck. Having said that, labour couldn't have and can't do any better.

    a litle jaded and opinionated aren't we? Jay Mitra -- 19/06/07 (in reply to #320081183)

    <quote>
    Whenever someone points out something wrong with Linux, fanboys defensively yell "It's not Linux! It's you!". A better response would be: "I suppose it does make sense to click something once and install it", or "You're right, if codecs were installed by default, rich media WOULD be more accessible".
    Instead, standard fanboy response is: "J00 h4s b33n br41nw4shed by M$!!!!!!!"
    <end quote>

    Fine, you pointed out the bad side of the linux community. But you are completely missing the point. Here it is again for your convenience:

    - dell would preinstall ubuntu
    - dell would preconfigure ubuntu
    - dell would support ubuntu

    this is a completely different kettle of fish to 'oh crap i have an OS i know nothing about and I have to install it...' People would actually have a working system from the get-go, AND be able to call dell for help.

    Also, thanks for making such sweeping generalizations about a demographic you probably know very little about. I do wear glasses, but I am not poor by any stretch of the imagination. I switched from MS because I didn't approve of their business practices, and have now happily converted a modest amount of people to linux, including my 50 year old mum and dad to open SuSE, who appreciate having a virus free system that runs fine on an old machine and does everything they want: email, web and photo management.

    And yes, you may call me a pinko-commie **** but I do get a warm and fuzzy feeling out of using software that is free, open source and not pirated, since in my opinion piracy IS a crime.

    Thank you Anonymous -- 19/06/07 (in reply to #320081251)

    Thanks for backing me up mate. I felt like I was fighting a one man fight against ignorance and generalisations.

    My point right at the start, the same as yours, was "People say linux is too hard/geek stuff, but my wife (your mum and dad) find it brilliantly easy". I hope to convert people one day. And resurrecting hardware is a huge not only financial but also environmental issue, because we are all upgrading perfectly good systems to run an OS that is a pile of dung (vista) or software that is badly engineered (XP and certain software packages). I resurrected a 1.3ghz celeron box of bits with puppy linux - try getting any other OS with a running word and spreadsheet app for 85mb. Now that is efficiency.

    Thanks for also picking up the point that if the end user doesn't need to install and configure windows, then surely a system with preinstalled and configured ubuntu needn't be an issue either. Good point.

    And at least I don't have to worry about the piracy watchdog hounding me for using an os or software that isn't free.

Add your opinion

Latest Videos

Blogs

  • Darren Greenwood Telecom NZ savings damage prospects
    If Telecom NZ wants to have any of the NZ$1.5 billion the government intends to spend on its new broadband network, it had better think long and hard before offshoring 1500 jobs.
  • Array iiNet: The whys and what nows
    Last week the Federal Court ruled that internet service providers are not responsible for copyright violation by their customers. This is an important decision not just for iiNet, which spent around $4 million defending the case, but for all ISPs in Australia and, indeed, globally.
  • Array Govt, hurry up with releasing data
    A programmer scraped data from the My School website to make some really cool heat maps showing regions of smart schools — no thanks to the government, which didn't supply the data in any useful kind of format.
  • More blogs »

Tags

Back to top

Featured