Apple: Style over substance?

commentary There are a lot of differences between Mac people and PC people. Mac people, conventional wisdom says, stand for creativity; PC people represent conformity. Mac people don't care about cost; it's all PC people care about.

But a new one dawned on me while watching Apple Computer CEO Steve Jobs deliver a keynote at Macworld on Tuesday.

Mac people seem to want you to go into advertising. PC people don't give nearly as much career guidance.

The thing that has somewhat troubled me about Apple and the Mac community over the years, I now realise, is that there seems to be an overt agenda geared at giving everyone a makeover so that they can land a marketing position. It is always about presentation and posture with that company.

Jobs, for instance, introduced Pages, a word-processing and document-creating application, at the show.

"It is word processing with a sense of style," Jobs said. "It is designed so that mere mortals can create fantastic-looking documents."

Most of us are lucky to have poorly labeled computer files, a cardboard box with prints and/or a vague idea of who is in the picture. He also demonstrated improvements to iPhoto. Now it's easier to put personal slide shows to music. In one demonstration, baby pictures swirled on a graphical representation of a mobile while Louis Armstrong sang "Dream a Little Dream of Me" in the background. In another, shots and videos from a Hawaiian wedding floated across the computer screen to the music of Israel Kamakawiwo'ole.

All the presentations looked great, but they also seemed foreign and impersonal. Who puts a soundtrack to their family photos? "Mom's second-wedding shots--cue up the Skynrd."

Again, it looked wonderful on stage, but if you actually synched your home photos into a slick presentation, your friends will fear that a pitch to buy a time share is coming next.

Then there was the new computer, the Mac Mini. Measuring 6.5 inches by 6.5 inches by 2 inches, the computer is one of the more stylish desktops out there. Dell's mini desktop is about twice as big, measuring 12.7 inches by 14 inches by 3.8 inches. Sony's handheld Type U computer is smaller but costs more.

Still, consumers pay for the style of Mac Mini. The US$599 model comes with a 1.42GHz PowerPC processor, 256MB of memory, an 80GB drive and a DVD/CD-RW drive. A similarly configured Gateway 3250 (2.66GHz Pentium 4, 80GB drive, 256MB memory, same drive) costs US$499; US$100 less with a rebate.

But the Gateway also comes with some important extras--namely a keyboard, a mouse and a 17-inch screen. The Mac Mini has none of this. Cool industrial design with an artsy interface or a monitor? It depends what you're looking for.

I think the first time I ever picked up on this emphasis on presentation at Apple came several years ago, while watching a preview of a soon-to-be-broadcast Apple ad. In the ad, kids have to stand in front of the class and show an object for show and tell. The first kids stand up and give slightly dispirited monologues about rocks or other things they found on their summer vacation.

Then the kid with the Apple shows up. He cues a video that shows the family laughing it up on a canoe trip and just lets the class watch. Some reporters got teary-eyed. It made me feel sort of weird about the public-school system. The kid got high marks for all show, no tell.

Contrast Jobs' speech and product announcements with the standard stump speech from PC execs. Intel CEO Craig Barrett, for instance, delivered a typical one at CES last week. In each speech, there's a few irrelevant celebrity cameos. Then there's the sketching out of the brave new world of technology. Then there's always a reference to a billion of something--a billion transistors on a chip, a billion connected computers, etc.

But the speeches also typically contain two other elements: a nod to how PCs can help kids do their homework and how PCs are beginning to proliferate in the developing world. Corny and self-serving as some of the pitches might be, the audience is always reminded that there are people on the globe who have never been to Williams-Sonoma.

To Apple's credit, style and presentation--even with a mock turtleneck--are important. Baldassare Castiglione highlighted the importance of elegant nonchalance in the Renaissance classic "The Book of the Courtier." (Rule 1: Never shake hands with the pope.) There is also a personal bias here. I have knuckle hair that a rhesus monkey would envy.

Apple also comes out with some very cool software. One of the highlights of Jobs' speech involved a preview of Mac OS X Tiger. It includes a search technology called Spotlight and a handy tool called dashboard that gives quick access to weather, stock prices, a currency converter and more.

And finally, the emphasis on education and science that PC companies often stress is also a form of a sales pitch. Microsoft blankets TV stations with ads that emphasise the importance of school, but they also sell Xboxes.

Still, with Apple, I can't help but feel that I am being judged by the cut of my chassis.

Advertisement

Talkback 22 comments

    You're a strange individual. W ...Anonymous -- 18/01/05

    You're a strange individual. When I've already got a video projector, 42" plasma TV and a 17" flat screen monitor, why would I want to buy a computer bundled with another useless screen?

    The box only approach is perfect - and I can make use of my current keyboard and mouse.

    Sometimes I wonder about PC users who blindly hate Macs...personally I use both for the tasks they are best at.

    Open your mind - life is p****ing you by because of your out-dated ideas.

    Actually it is more a case of ...Anonymous -- 18/01/05

    Actually it is more a case of 'Style and Substance'. The substance comes when you actually use a Mac and find that it works so intuitively. Now I will admit that this form of substance could be confused with style - but have we become so cynical that we expect that style preculdes substance, that someone with style is trying to hide something?

    As for how many people want to put a soundtrack to their photos? I don't know. But when it is so easy to type 'walking' into a search box in iMovie to add a backing track from the Police to a movie of your daughter's first steps who wouldn't want to do it?

    Apple is gorgeous and firm in ...Anonymous -- 18/01/05

    Apple is gorgeous and firm in function. Windows XP came close to almost trying to catch 'em. Linux is so similar to the Mac O/S that it will soon be a more integral and better advertised part of it. Apple had better endorse it or think of a new plan.

    Apple lowers prices, adopts some form of Linux (maybe their own!; integrated with OSX of course) and friggin runs with it (lowering prices, offering more hardware and one-off hardware (certified my Apple of course)) ...why not...

    Their hardware literally rules (i know; i witness it) and they just need to do something to get in the big time game...maybe they already are...who knows

    I read the article but didn't ...Anonymous -- 18/01/05

    I read the article but didn't understand why the author rote it. To show us that he knows a lot of sophisticated words? He certainly does. But I didn't find any other valuable ideas.Do describe in one sentence my impression - style over substance.

    I've used the latest Macs and ...Anonymous -- 18/01/05

    I've used the latest Macs and an assortment of PC's being an art student. I will tell you a majority of it is style. I've had a Mac seize up on me, programs die and had my zip disks eaten for no reason. Money really should be the deciding factor. Macs are a rip.

    My wife and I spent 3 weeks in ...Anonymous -- 18/01/05

    My wife and I spent 3 weeks in france and every night we would load our days photos into our ibook and play a slide show of the days events to Pat Metheny's Antonia. It was a wonderful intimate personal way to end the day and embrace what we were doing. Where the heck are you coming from.

    We are people. We are not yet ...Anonymous -- 18/01/05

    We are people. We are not yet corporate livestock. The new Mac is something I want, and something I can use. The marketing is bad, but all marketing is bad. That is another issue. But the delightfully small form-factor, lovely carapace, and safe Unix OS make this a very nice option. You rather obviously conflate the thing itself with its marketing. Thus you are no better than an Apple (or a Microsoft) ad. What they do in the pursuit of our manipulation is all that matters to you. But what choice do we real people have to escape this madness! Subsistence farming?

    As a past programmer/systems e ...Anonymous -- 18/01/05

    As a past programmer/systems engineer and now Snr VP for high tech defence company I feel in a position to judge, Apple has done a brilliant job of building well design products inside and out. I use PCs extensively for work, but I program and play with Apple Computers. Better chips, better design, better experience all around. You sound a little threatened by Macs... Actually there may be something to that.. Hmmm.

    Geee, you can't tell that this ...Anonymous -- 18/01/05

    Geee, you can't tell that this article was written by a pro-wintel shill. Seems the few nice things he had to say were immediately followed by some FUD about how your manlihood would be swiftly challenged. Atleast he was kind enough to let us all know the quite usefull factoid of his being a possesor of hairy knuckles, so I guess I can't get too personal on him since I might offend other neanderthals out there.

    While a Mac may not be for everyone, I would definitely recommend it to anyone who is sick of all the adware, spyware and viruses that effect Windows users every freakin day. And though the auther would rather bash his teeth against a curb than admit it, PEOPLE DO WANT TO ORGANIZE THEIR PHOTOS... and yes Virginia, some may want to put them to music too.

    And of course who would ever want to make and edit their own home movie? Or when they're done, make and burn a custom DVD with their own Menu Screen? Yeah... probably no one, since the author states most windows users are ignorant conformists who would never touch a camera much less a video cam to make a home movie.

    Ohh and of course, he neatly omitted the fact that the sissy word processor with all those girlie graphics imports and exports Word Doc, Power Point, PDF, Flash and several other file formats. I mean, no one uses Word Doc or Power Point formats, so I guess you didn't need to know. Or perhaps he just didn't want you to know.

    You forgot the software. iLif ...Anonymous -- 18/01/05

    You forgot the software. iLife has value when comparing systems.

    You know, it's possible to do ...Anonymous -- 18/01/05

    You know, it's possible to do really mundane stuff on a Mac too. However, when it comes time to stretch creatively, the capabilty is there and easily accessed via OSX.

    Basically, you complaining that Apple makes you feel like a loser. If that's the case, go hug your bland 'ol "comfort" PC and suck your thumb.

    This article is silly.

    Guess this article must be on ...Anonymous -- 18/01/05

    Guess this article must be on the Mac Mafia mailing list by now. 3% of the world's computers, 95% of its feedback. Yup, there's that "marketing" angle again, the author was right! Plain and simple, an MP3 player without a display is a stupid idea at any price, unless you want the MP3 player to dictate to you what you hear, instead of the other way around. People want MP3 players that do more, not less. Throw in a radio, an SD slot, and then it's really useful, not just an expensive pendant that plays tunes you don't want to hear when you don't want to hear them. Oh, wait, that's already been done, but not by apple. At least you don't have to send it to Cupertino to change the batteries...

    Design. The point about people ...Anonymous -- 18/01/05

    Design. The point about people who don't get it, is that they don't get it. If you don't get it, you think you don't need it. That's OK - no need to feel bad.

    Did you people even read the a ...Anonymous -- 18/01/05

    Did you people even read the article?? It seems to me that most of you were triggered into your mac-defending fervour by the title alone, since as far as i can tell, both PC and Mac users bear the brunt of the writer's matter-of-factly quips. In my opinion the story is very balanced. In fact, I would like to refute the assertion that PC users represent conformity, as the PC by its very nature is very open and extensible. I would think it more accurately represents choice, as the architecture can run many operating systems, with windows having a far greater range of software than any other.

    It amazes me that you can use ...Anonymous -- 18/01/05

    It amazes me that you can use a box that contains an operating system that is essentially a disaster waiting to happen, with virus and spyware and poorly designed crap to boot. If I spend time in a car or in front of a computer, I prefer to do so with something that was designed to actually work, not require a tech education or enough money to afford to have a tech puzzle over it. Just to do simple things. Thats the difference. It's also the difference between a junk car and a BMW. To some people it matters, design, ease of use. Others just put up with whatever crap they are handed.

    I had a Mac but got rid of it ...Anonymous -- 18/01/05

    I had a Mac but got rid of it in favour of a PC.

    I am happy (if not happier),but more importantly, it is just as stylish as a Mac (not a 'beige' box looks). At the same time, the PC has substance and functionallity, which I am afraid to say, most Macs (except for Power Macs G5) have. And Style of a PC costs much much less.

    Another PC in the future !

    "...prefer to do so with ...Anonymous -- 18/01/05

    "...prefer to do so with something that was designed to actually work, not require a tech education or enough money to afford to have a tech puzzle over it. Just to do simple things. Thats the difference. It's also the difference between a junk car and a BMW."

    Well, I can tell you that there are some 'junk cars' out there that are better than some BMWs and cost much much less and are much more reliable. People by luxury cars to be 'Show offs' - badge snob factor.

    Therefore, there are some computers out there which are much much better than costlier ones. Some PC's can demonlish a Mac very easily - eyes closed actually and cost much less. Actually, Macs are 'junk' machines - no software or hardware variety (but have to admit - outstanding reliability). People buy Macs to be 'show offs' as well. PC people are like 'everyone' else.

    Therefore, PC are heaps better and outgun costlier machines like Macs. Just the 'badge' pushs up the price, so perceived better machines.

    I had Mac and now a PC, and know the vast difference between the two. PC heaps better and cheaper.

    I would like to ignore for a m ...Anonymous -- 18/01/05

    I would like to ignore for a moment the cost comparisons that much of the media seem to be making between Apples and PCs, and speak to a couple of points that the article didn't make, but that seem obvious.

    First, in the U.S. (Europe and Japan as well) style IS substance. This has been true for at least the fifty years that I have been alive. Why would someone pay more for a Buick when it it essentially just a Chevy? It's just personal style. That't not just another fact about marketing, it's THE fact.

    Second, quality is also substance. A few years ago I spent $2300 on a laptop from Gateway especially configured to run some work-related software that wouldn't run on our Mac. When I switched from the Millenium OS to XP Pro, in the hope of finally getting the thing to just do what I bought ir to do, it helped, but the upgrade was a mess, with Gateway continally whining that it didn't support XP. Over three years ago we bought a new iMac (it's still very stylish), and it has become the hub of our household. Used for everything from editting video and photos to storing and playing music (indeed even making music) to video-chatting with relatives to business, this computer has been flawless. And yes, we have spent the money for the two easily-installed OS upgrades, (still way less money than my XP upgrade) and each has actually made the computer better. I still have a Dell laptop for work, but I can't even watch a movie on it without going from media player to media player to see if one will work. And does Microsoft really think I will spent the bucks for Longhorn, just to go through all that again?

    Obvious initial quality; long-term reliability; ease of use; continual improvement of the OS (without trauma); products that work together seamlessly: to me, this is real value, real substance. And if they happen to be stylish, well, that's cool too.

    I agree with some of your comm ...Anonymous -- 18/01/05

    I agree with some of your comments. Apple does often style itself as a lifestyle choice which can be very irritating. However, I recently bought an Apple Powerbook after years of using various incarnations Windows (including XP). The Powerbook is by far the best computer I have ever owned for a very simple reason: OS X is a superior product. It is very stable, secure and easy to use. I have yet to experience a crash or the Mac equivalent of "The Blue Screen of Death". All very different from my Windows days. This fact rather then the bells and whistles of advertising is why I like Apple and tolerate all the nonsense. Conversely, Microsoft has consistantly sought to reinvent its Windows OS with indifferent results.

    It amazes me with some of the ...Anonymous -- 18/01/05

    It amazes me with some of the PC 'boffins'. There comments are amazing, they just cant let go and think outside the square, the fact that there may be an alternative out there apart from Windoze....
    I like the comment from the Art student that claims his mac used to freeze up etc. I wonder if it might have been that he didnt have half a clue on what the hell he was doing with the computer in the first place.
    Im glade that so many stick to there PC nightmares as it allow the Mac users that competative edge you need these days in business....while there reinstalling there OS or trying to clean their computer from viruses and spywhere, the mac user is on to his next job for his next pay cheque.

    Competitive edge? Just how the ...Anonymous -- 19/01/05

    Competitive edge? Just how the hell does Mac give you more of this than Dell or MS? Or Sun and Solaris etc etc. Could you be speaking or the sparse job market or corporate environments that don’t use Mac? Or maybe you are referring to the marketing jobs the author of the article was speaking of? What you said is complete hogwash or marketing speak (which leads us right back to those marketing jobs). Your competitive edge comes from the abilities YOU bring to the table not the platform you use. The platform is simply a tool. And as I always say use the right tool for the job. That could be a Mac or a PC or a mainframe depending on the situation. Evangelical affection for a piece of hardware has obviously clouded your judgment and more importantly hurt your “competitive edge”

    cool article. I like your sens ...Anonymous -- 19/01/05

    cool article. I like your sense of humour.

    I wish the articles wouldn't refresh when your halfway through reading them.

Add your opinion

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • Renai LeMay How reliable is IP telephony?
    Have you ever heard a weird kind of hissing, crackling or popping noise when calling someone on an IP telephony line? How rare is the phenomenon these days?
  • Array Forget the NBN, 100Mbps is already here
    Telstra and TransACT will shortly begin offering 100Mbps broadband to many customers. By moving early, the companies have not only raised the bar for Australia's broadband services, but thrown down a challenge to a government that now faces increased pressure to deliver the NBN as promised.
  • Array IT: Govt's cost-cutting bitch
    The government needs to stop looking at IT as a necessary evil or the place to remove costs when the Treasurer comes calling.
  • More blogs »

Tags

Back to top

Featured