The 400 customers of the ISP's unlimited service began receiving letters this week, announcing the option to download unlimited data will become defunct in about a month's time.
-Quite simply, it's uneconomical for us to continue," iPrimus media relations manager, George Hazim, told ZDNet Australia.
-Even with our low cost to provide bandwidth from our end, Telstra's high cost of bandwidth coupled with customers who are highly abusive of the service, means it's no longer economical."
Hazim said the ISP is aware the decision will -prove to be unpopular" and although it's just a small proportion of the ISP's 400 unlimited customers that are deemed excessive users, -some are taking far too great a liberty," he said.
The move by iPrimus shadows the same decision by Telstra in June this year to cap its unlimited Freedom Plan - a move which inspired Internet petitions, marches of protest and talks of a class action by angry broadband users.
Although iPrimus users involved in a broadband forum discussion today have expressed concerns that the service provider may levy fees for costs incurred with the early termination of contracts, Hazim said: -we won't be charging them".
However, iPrimus claims to be the only direct competitor of Telstra's that is able to match the telco heavyweight in terms of DSL offerings. -Our DSL service is far more reliable than Telstra's," Hazim said. -We're still the second largest DSL provider in the country...I don't think jumping ship would be a wise thing to do."
Once again, false and misleading advertising.
>Hazim said the ISP is aware the decision will “prove to be unpopular” and although it’s just a small proportion of the ISP’s 400 unlimited customers that are deemed excessive users, “some are taking far too great a liberty,” he said.
[...]
I am not with Iprimus, therefore I am not affected.
However, if the service is not unlimited than it shouldn't be falsely and misleadingly be advertised as such!
Apart form that, I have an unlimited dail up account.
Why would anyone change from that to a limited DSL account?
The only advantage of broadband is the possible huge downloads, if that is not allowed than there is no point in subscribing to broadband.
I am an ex-telstra broadband customer and feel that it is most unlikely that I will look again at broadband for another 5 years.
It all seemed interesting before I did sign up for Telstra's unlimited broadband but it was an excessively disappointing experience.
To anyone out there,
do not pay any creedence to broadband advertising, as you will not get what you think you were promised.
PS
I want to sell a Mars bar for ONLY $10,000- dollars but the purchaser must not eat more than 10%.
Am I unreasonable?