Why I dumped IE

commentary After months waiting for Microsoft to give me a reason to remain loyal, I finally dumped Internet Explorer for the Firefox Web browser last week.

At the office, my cubicle colleague -- a Firefox aficionado of long standing -- smugly greeted the news by asking me what took so long. But rest assured this is no small concession.

The short answer is I don't have a lot of time or patience to fiddle around getting my different applications to play nice. So when forced to decide between competing software alternatives, yours truly has nearly always gone with the Microsoft offering. For most Internet surfers, it's as if the calendar stopped in 1999.

Okay, I'm a wimp who takes the path of least resistance. I'm also less interested in creating the ultimate computing experience known to mankind than in making sure things work the way they should. That's the upside of sticking with a convicted predatory monopolist: You can assume a high degree of uniformity and application integration.

But after being tossed the gauntlet, I finally loaded Firefox at home. To my surprise, the product won me over in short order. I love its pop-up blocker, as well as the ease with which it accesses Really Simple Syndication feeds. I didn't use a stopwatch, but it loads fast and opens Web pages without a hitch.

I can't say the same about Internet Explorer (though Microsoft recently introduced a similar pop-up-blocking feature). Putting your finger on the reasons for the slow response is worthy of a Harvard Business study. In the meantime, it's useful to recall that Microsoft wasn't always so lethargic when it came to juicing up its Web browser technology.

Microsoft was a latecomer to the browser market and scrambled to catch up. Early on, the company stumbled and the first couple of attempts at a Web browser weren't any good. But this was a make-or-break proposition; Microsoft couldn't afford to let Netscape's Web browser displace Windows as the primary interface sitting on the computer between application developers and users.

By the third try, Internet Explorer had pulled even and later became the better Web-browsing application. The rest is history. Unfortunately for Web surfers, it's as if the calendar stopped in 1999.

Actually, that last statement is not fully accurate. There is one major change you can ascribe to Internet Explorer: The PC browser world is in much worse shape. Because management took so long to tackle Internet Explorer's security woes, Microsoft allowed virus writers to exploit vulnerabilities in the browser and wreak untold havoc on unsuspecting computer users.

I've always been impressed with how taken Microsoft's execs are with their technology. With a nearly US$8bn R&D budget, you would expect that much of what Microsoft cooks up in its labs should be quite good. So why hasn't the Web browser substantially advanced since the end of the browser wars?

Microsoft has a couple of pat answers. One is security.

"Customers have told us, 'Please try to minimise the number of nonsecurity changes... so we can deploy security patches without problems,'" said Gary Schare, who runs security product management for the company's Windows division.

And if it's not security, then it's Longhorn.

"Certainly, innovation in the browser is a high priority," according to Schare, who says the plan "is to innovate with the Longhorn release."

As a former president used to say, let me say this about that. Microsoft will never admit this in public, but the core explanation is the absence of a hard-charging rival to keep it honest.

As a card-carrying member of Cynics International, I don't buy the argument that users will enjoy a wonderfully rich Web experience with Longhorn if only they'll wait just a little longer. The best "guesstimate" for Longhorn's already delayed arrival is 2006 -- at the earliest. Why Microsoft can't speed up its corporate metabolism to ship a better browser update before then remains a mystery.

On the security front, Microsoft has clearly had its hands full. Fixing the myriad holes in Windows and Internet Explorer is no small job. But why should that prevent Microsoft from offering sensible improvements to the browser, such as the inclusion of dynamically updated content from RSS feeds a la Firefox? Beats me.

Microsoft could also help out many developers by doing a better job offering support for CSS, or Cascading Style Sheets, a Web standard increasingly important to design professionals. The company's defenders argue that Internet Explorer was out first with a decent CSS implementation but that Microsoft was left in an awkward spot after the standards subsequently shifted. You couldn't easily muck with the early implementation because that would wreak havoc with tens of thousands of Web sites.

Microsoft will never admit this in public, but the core explanation is the absence of a hard-charging rival to keep it honest. Netscape's removal from centre stage was the worst thing that ever happened to Internet Explorer because it allowed Microsoft to put Web browser development on cruise control.

Microsoft still holds more than 90 percent of the browser business, not to mention a desktop PC operating system monopoly that affords it special advantages against wannabe rivals. But for the first time in a long time Microsoft is losing share of the browser market -- albeit only a couple of points so far -- to the likes of Firefox, Safari and Opera -- and maybe even Google in the not-too-distant future.

Maybe this only marks a brief interruption in the company's unparalleled dominance. Microsoft surely remains the odds-on favourite, but I have a hunch more and more computer Web surfers have become as fed up as I am with the status quo.

Charles Cooper is the executive editor of commentary at CNET News.com.

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Talkback 9 comments

    "Why I went back to IE&qu ...Anonymous -- 04/10/04

    "Why I went back to IE"

    Too many important sites refuse to function properly using Firefox. These include download sites, banking and some government sites. Plus you need it for Windows Update.

    Over to you, but I got sick of having to remember which browser I had to use based on the site I was visiting. SP2 greatly helped.

    Graham

    Firefox looks and feels like I ...Anonymous -- 04/10/04

    Firefox looks and feels like Internet Explorer. It works well. Unfortunately I have not yet discovered how to get St George bank to work with it. I have put St George Bank in as an exception in Popups.
    This works fine in Internet Explorer but not in Firefox.

    Graham Page: You are correct i ...Anonymous -- 04/10/04

    Graham Page:

    You are correct in stating that some web sites are broken and mandate that you use IE instead of being based on CSS2 and open web standards.

    this problem is changing as more and more designer get clue.

    At some point, IE users may find themselves on the outer.

    Yep. FF rox. Unfortunately Yah ...Anonymous -- 05/10/04

    Yep. FF rox.
    Unfortunately Yahoo Launchcast radio and obviusly MS Windows Upd8 need MSIE so ive still got it but i dont lauch it unless nessecery.
    when deveping websites even though its easier to make gud lloking sites in FF, bcoz most user use MSIE you cant stik with it. :-(

    I like FireFox, but found it a ...Anonymous -- 05/10/04

    I like FireFox, but found it a bit unstable with my pre-SP2 system. I will give it another try soon, but as previously mentioned some sites do not load properly with it. Until more of them do I will unfortunately stick with IE.

    Yes, it is unfortunate that sm ...Anonymous -- 06/10/04

    Yes, it is unfortunate that smaller banks tend to have clueless developers who use non-standard code. I really appreciate that big boys like Citibank use true standard code and Firefox works flawlessly in the site, even better than IE.

    what i found to make firefox w ...Anonymous -- 09/10/04

    what i found to make firefox work with a couple of banks is you have to intall suns free java and then they worked. This is only in XP and maybe 2000 as it works in 98 without the java.

    This article does seem to be a ...Anonymous -- 09/10/04

    This article does seem to be abit one sided. Pointing out the bad side of IE, but not pointing out the bad parts of Firefox, like those mentioned in almost every reply made here. Dont get me wrong, id like an alternative as much as the next anti monopolist. But ive tried firefox twice, and have both times gone back to IE. I cant even reply to messages using my uni email. That was the final straw for me. As some have pointed out, Firefox's main flaw is that many web designers only make the pages to comply with IE. When that changes, so will I.

    Another thing i find annoying is the download window. It seems to come and go when it pleases somtimes, and they copied IE's annoying 2 downloads at a time limit.

    As stated earlier, id rather use an alternative to IE befor any one calls me a Microsoft pole bearer.

    That's why there's a great plu ...Anonymous -- 17/03/05

    That's why there's a great plugin for firefox. You right click and there's a menu option that says: "view page in ie" that way if a website doesn't function properly, you can look at it in ie. The problem with websites not functioning properly is an ie problem, not a firefox problem. IE isnt standards compliant.

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