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As a Telstra employee I love the company and the culture. I work in the network part of the company and do not generate direct income for them (I just keep thinks working).
I could be replaced any day, I could be treated like crap and I could get underpaid but I am not. I go to work each day, smile at my colleagues and do my job. I do not **** and moan about union this, Telstra that etc. Each year I get a nice healthy pay increase and I only have myself and Telstra to thank for that not the unions.
I am paid at around industry averages and even if I was offered a 10% pay increase I wouldn't leave.
I have never heard of a professional employment company make the comments you claim, it sounds more like you are a little disgruntled for not getting the job.
" I went to an interview at one of Telstra's etc" says Anon. He(or she) talks of Telstra's "poisonous culture". Who can accept or believe this obvious anti Telstra rot when it is obvious that the author has an agenda to disparage Telstra. As I understand Telstra pays its Staff above other Telcos and they are appreciated, productive and intelligent.
I'd like to transfer to your deparment buddy! I'm not sure what it's like there in BoH, but up here in FoH, we are not allowed to do anything during time between calls, no books, no internet (including bigpond.com), sometimes i go 10 minutes between calls with nothing to look at but the dull grey screen of my fault logging screen, as for talking to collegaues, I'd love to but we can only whisper with out the Team Leaders coming over and asking us to be quite not to mention the dividers make it a bit hard, standing to talk not allowed, not to mention the routing issues, in the past 1/2 hr I have recieved 3 bigpond tech calls, 2 mobile enquirys and a lvl2 escalation, I am none of these things, and have had to pass on the customer and hope they dont come back to me, but granted the pay is better,
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I went to for an interview at one of Telstra's principal recruiters who told me that she 'feels guilty' every time she places anyone at Telstra because of the poisonous culture. Telstra certainly looks after marketing staff, paying way above industry averages (it has to because of its dreadful reputation as an employer). It seems it is trying to make this up by coming down on non-professional workers