UK ruling threatens AU "broadband" suppliers

A ruling by the United Kingdom's peak advertising standards body that Internet connections under 500 kbps cannot be advertised as "broadband" sets a precedent unlikely to be welcomed by local Internet Service Providers (ISPs).

The decision, by the Advertising Standards Authority, raises an interesting issue for the various regulators, such as the Australian Competition and Consumer Commission and NSW Fair Trading, which have not acted to date against ISPs who bill services at 256 kbps as "broadband ADSL".

The move comes only a month after world leaders in the communications sector referred to Australian broadband services as "fast narrowband" and told delegates at the Australian Telecommunications User Group (ATUG) 2003 Conference that "fiddling around" with technologies such as ADSL would see Australia fall behind in the broadband stakes.

Researcher John Papandriopoulos, postgraduate communications researcher with the centre for ultra broadband information networks (CUBIN), said, however, that broadband was in the eye of the beholder.

"These things are quite subjective, and also depend on the context and situation. If you asked me this a year ago, I may have said yes--that's definitely broadband. If you ask me in a year, I may say it's definitely not," he told ZDNet Australia.

Definitions can be a little bit tricky - network congestion can often render end point connection rates irrelevant, Papandriopoulos said.

"It's all very well to have a 1mbps pipe straight to your house, but if you can't achieve those [transfer] rates because of network congestion what's the point?"

Telstra, which includes Australia's largest ISP, defines broadband as "high speed or fast 'always on' Internet services with a download speed generally greater than 200kbps".

Telstra spokeswoman Kerrina Lawrence says that it's unfair to compare Australia's broadband performance to world leading countries--for example South Korea--due to Australia's sheer geographical size and sparse population spread.

"There's a whole range of reasons why comparisons with those countries are not appropriate," she said. "They don't take account of the geographic size of a country or population density. South Korea has five cities with a population density greater than 2,500 people per square kilometer, whereas Sydney has 341".

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Talkback 4 comments

    As per usual, the system we au ...Anonymous -- 13/04/03

    As per usual, the system we aussies are stuck with
    is Second rate... and most of the punters that have chosen to go Broadband will be locked into 12 to 24 month contracts.

    Telstra BS again since when is ...Anonymous -- 14/04/03

    Telstra BS again since when is the bush wired up the hopeless fools cant even wire up a metropolitan area properly.

    Come on T(H)elstra. You've bee ...Keith Styles (An irate user) -- 15/04/03

    Come on T(H)elstra. You've been using that lame excuse for years. What the hell has the size of OZ got to do with the bandwidth we need, which you seem to be incapable of & can't provide at a reasonable price. Your lousy service has been OFF more than ON this past month. Love the way your Eng. Dept. cops out of its service obligation by always calling the outages "UPGRADES" !! When are you going to start providing a reliable service???????

    It is very obvious that Telstr ...John Walczak -- 16/04/03

    It is very obvious that Telstra is providing a slow service per $ which equals a disappointing service. Their focus on profits and not customers is even shown in these comments.

    The fast narrowband option offered for telstra only seems good for slighltly faster downloads and 'always on' connectivity while charging a high price for it. With faster options out there 512Kbps should be a minimum broadband term at the moment, and probably in the next 3 years it will be hopefully be around 2Mbps standard.

    We are falling behind, and this is mainly due to many people not understanding the possiblilties of broadband, we HAVE to advance, we are the drive of technology but when it's priced so much economics steps in! We shouldn't be stuck in the dark ages for eternity.

    The slow down in internet and in particular broadband uptake will also probably reflect the slow down in educated public in technology. Connecting to the internet brings not only an abundance of information but sight and sound too.

    Bandwidth and Download size requirements are only getting larger, I would like to question the infrastructure telstra has provided us, how can they justify their service vs price, the answer is obviously more larger profits.
    It is certain that we will fall behind unless radical action is taken by the people, Telstra and especially the Government.

    What is government policy on internet / broadband use anyway? maybe they should learn more about the advantages, become more educated, realise the oppertunities now and in the future. Just look at global trends in technology rich places such as Singapore, South Korea and Japan.

    I can understand the density problem, but I don't see a large problem in capital cities, we have infrastructure all over the place, maybe it's because telsta is too lazy and doesn't really care what the consumer wants, but how much money they can take away from them.

    The future of technology will rely on the internet, we strive to be interconnected and share informantion, it is uniting the world, making it boarderless and uniting the human race.

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