Timeout for Telstra ADSL

UPDATE: Telstra's ADSL service in Queenlsand is flaking out on some users who are enduring connection problems and timeout errors when logging on.

On its service status page the telco heavyweight claims the problem commenced shortly before 9.30 this morning but BigPond ADSL customers were discussing problems on a broadband community forum last night. One message claimed that Telstra had reported problems with BigPond broadband ADSL at about 9.20pm and respondents claim they were still having problems at 6.00am.

Telstra has confirmed that a problem with a network card in the IPSN in Brisbane sparked the login difficulties last night at about 9pm. The card was replaced, "but there still seems to be about 100 customers having problems," Telstra spokesperson Stuart Gray said.

Telstra said it was working with the vendor to try to specify the problem and rectify it.

Advertisement

Talkback 3 comments

    THelstra Tech tells BIG fibbs. Victoria also has had the same problems. Tech support will never admit to all their stuffups. Everyone should be emailing CEO, Ziggy Switkowski and complaining loudly. Its a complete waste of time complaining to Tech Keith Styles -- 13/11/01

    THelstra Tech tells BIG fibbs. Victoria also has had the same problems. Tech support will never admit to all their stuffups.
    Everyone should be emailing CEO, Ziggy Switkowski and complaining loudly. Its a complete waste of time complaining to Tech Support.

    Telstra's performance is appalling. Disgusted Telstra customerDisgusted Telstra Customer -- 14/11/01

    Telstra's performance is appalling.

    Disgusted Telstra customer

    Remember, Tel$tra exists to make money, not to provide a communications service. didn't you know?Ernst Preuss -- 30/11/01

    Remember, Tel$tra exists to make money, not to provide a communications service.

    didn't you know?

Add your opinion


Latest Videos

Blogs

  • Juha Saarinen TelstraUnClear
    Telstra's New Zealand arm TelstraClear is one strange company ...
  • Array E-health too unsexy for COAG
    There will always be something more politically sexy than e-health for state governments, meaning the National E-Health Transition Authority's business case for a national electronic medical record might just sit on the shelf gathering dust forever.
  • Array Will Rudd's bush backhaul bonanza deliver?
    Rural areas will be welcoming the government's decision to put its money where its politicising is, funnelling $250m into a regional fibre upgrade to six rural centres. Remedying over a decade of near-neglect at the hands of telecoms privatisation, the investment could be the firmest step yet for Labor's NBN dream — but with inevitable political questions and a looming election, Rudd and Conroy need to deliver, and quickly, to preserve the NBN's credibility.
  • More blogs »

Tags

Back to top

Featured