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Having recently moved to Australia, I have to say the Telcos here are stoneage in technology implementation and support. Trim the fat, yes if needed but be inovative and progressive not laggards like today
I hate to say it, but, the "Mad Hatter's" are having another "Tea Party".
Just another exercise in moving the chairs. What we need is faster deployment of new technology. If they wreck the management structure and it just wont happen!
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This is well and good but what Telstra really need to do is release better value products and services.