Telstra throws AU$50 mil at broadband

Describing broadband as the communications infrastructure of the future, Telstra CEO Ziggy Switkowski announced a AU$50 million dollar stimulus package targeted at applications developers working on broadband related packages.

Beginning with a comment on Australia's tendency to quickly adopt new technologies, he went on to explain why the country needed a stimulus package in order to increase the rate of broadband connectivity.

WCIT 2002 Special Coverage -But while you can build the field of dreams, will they come?" Switkowski said after detailing the lengths to which the telco has gone over the last 12 months in order to rollout broadband services throughout the country.

The funding will consist of grants of up to AU$250, 000 granted by a board consisting of Telstra, government and IT industry representatives, targeted at educational institutions and applications developers.

Australia's incumbent telco will also invest in a range of advertising, educational and structural measures designed to increase the uptake and use of broadband in Australia. The funding, however, will be released through a series of different programs over the next five years, and no mention has been made regarding changes to wholesale pricing of broadband technologies.

-We recently took steps to provide lower entry point prices for the first-time users and our broadband rollout continues," Switkowski said, describing the packages announced at the congress as designed to fast-track development of devices and applications to stimulate the broadband market in Australia.

Switkowski also commented that although the IT and telecommunications industries were working closely in the Internet space, this convergence was complicated by the different technological backgrounds each sector faced.

-The IT community is not as aware of the communications industry or the complexity of running networks," he said.

Shadow Federal Minister for Information Technology, Senator Lundy, has described Telstra's broadband funding announcement as -highly condescending", and proof that the incumbent telco is not committed to investing in broadband in Australia.

Lundy went on to say that Telstra's failed e-Launceston project in Tasmania, to which Switkowski referred to in his speech, was again being used as an excuse that Australian consumers were not ready for broadband.

-The failure of this project evokes the analogy where Telstra has tied its own legs together, then used it as an excuse for not performing in the race," Lundy said.

Meanwhile, Shadow Minister for Communications, Lindsay Tanner, also slammed what he called Telstra's -belated and inadequate response to Australia's poor broadband performance".

Telstra's AU$50 million initiative would be better spent on direct broadband infrastructure rollout or through pricing reductions, rather than in grants and advertising, he said.

-In announcing several initiatives at the World Congress on IT, Telstra's has belatedly recognised that its broadband rollout in Australia has been well below par. In fact we are now ranked sixteenth out of 30 OECD member countries.

-Telstra's majority shareholder, the Howard Government, has sat by while Telstra has dawdled on broadband take up. Spooked by the collapse of the dot-coms, Telstra has stalled on its development of broadband," Tanner added.

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Talkback 19 comments

    I find it hard to believe that ...Anonymous -- 28/02/02

    I find it hard to believe that Telstra imagine this $50 million will assist broadband adoption.

    The money would be better spent on improving the reliability of its ADSL and Cable services, both of which have a reputation for going "offline" at the drop of a hat.

    If there is any money left over after this, they could invest it in a service guarantee which holds them accountable for their unreliability, and gives the customer some money back for the inconvenience.

    If there is any change from these two initiatives, they could lower the service costs.

    Giving $50 million to broadband application developers won't help much if the service is offline due to unreliability.

    It looks like corporate posturing to me. If Telstra was serious, and not just being pressured by government, they would adopt my plan :)

    The stupidity of this annoucem ...Anonymous -- 28/02/02

    The stupidity of this annoucement is amazing what is the point when the majority of Australians can not afford broadband access. Is Telstra that stupid that it can not figure out that the majority of Australians can not afford $1,000.00 to $2,000 per month (including excess charges) to download broadband content.

    While any money into software ...Justin Moore -- 28/02/02

    While any money into software development is needed here and welcome; the criticisms by Tanner et al are justified. Pricing is the key to broadband uptake; particularly getting ADSL connection below cable connection cost. With ADSL they have the infrastructure, Telstra could make it mainstream with an aggressively promotional price structure, either directly or as wholesale through ISPs, and investment moneys may be better spent there.

    So out of touch that telstra m ...Anonymous -- 28/02/02

    So out of touch that telstra management cannot see the wood for the trees? Clearly pricing is the issue: if broadband was more widely available at an affordable price, then there would be an incentive to develop services for it. Telstra's current monopoly pricing prevents use and is a disincentive to application development. This appears to be a purely political announcement, trying to head off the increasing demands to rescue broadband from Telstra's ineffective planning. Break the monopoly up, retain the copper loop in public hands and open the loop up to wide competition.

    Split Bigpond away from Telstr ...Dwight Walker -- 28/02/02

    Split Bigpond away from Telstra. The telco has no idea how Internet services work. Customers are not chained to a particular provider. They can pick any ISP. If the price is right the users will stay. You can't use big-stick or paternalistic approach with market and drive developers to develop for your infrastructure. The customer has to pay for the uptake. Several southern states in USA are giving nearly free access to home users. Some kind of roll-out like this will bring on board the quantities needed to make more use of the fibre - not pricing things up so you have a very few very rich customers that pay for the bulk but leave the 80% of fibre dark (unused). Think outside the circle and don't just watch your backside, Telstra!!

    I think all the other ZDNet us ...Anonymous -- 28/02/02

    I think all the other ZDNet users had correctly point out that the pricing issues and the realiability are the major obstacles toward the rate of broadband take-up.

    Although I am not a broadband users, I am very interested in broadband and always follow the broadband news. The realiability issues is extremely hot and when you compare the prices to many overseas countries (like Canada, Japan and Hong Kong), the prices in Australia are much much higher. When the other countries are talking about unlimited broadband download for ~AU$50 per month, we are talking about AU$70 for 300MB download. 300MB download is not even enough for modem dialup anyway (My modem download is currently 1GB monthly)! When you add up all the excess cost for the excess megabyte, no wonder there is such a big problem for broadband to take off in Australia!

    T(H)elstra is a joke. Manageme ...Keith Styles -- 01/03/02

    T(H)elstra is a joke. Management are complete idiots. They claim the communications technology is difficult and only they know how to deploy it. What absolute rubbish.
    The IT industry has put up with T(H)elstra and its predecessors stuffing up every aspect of Data Communications from day ONE.
    The $50 million would be better spent providing a reliable network.
    Our broadband (especially ADSL which is greedily overpriced)will never take off until it is priced so customers can afford to use it. Broadband streaming is NOW out of the question. Who can afford $1000-$2000/month. Very few if any!
    My ADSL contract started of last year as an unlimited download. I am now down to 1gig/month under the new pricing structure, to stay within reasonable cost. I could be using more download on dialup for the money I am now paying. I don't because T(H)elstra DOESN'T guarantee dialup above 2400bits/second. That is 2400bits/second. Another joke. The customers suffer once again.

    Telstra`s $50M stimulus of bro ...Bob Fowler -- 01/03/02

    Telstra`s $50M stimulus of broadband is a HOAX!.
    Giving $1/4M to a developer is for nought,when the service cost to the customer is far too high.
    Telstra`s CEO statement of lower entry pricing is deceitfull,when they know that the user will exceed their monthly usage allowance and go heavily into the rate per Mbyte after allowance,giving a total monthly cost that will exceed Telstra`s next highest rate.

    I think Telstra is missing the ...the saint -- 01/03/02

    I think Telstra is missing the big picture here. Obviously this money needs to be put towards Customer & in particular Quality assurances. What about investing in infrastructure? Readers comments about pricings are all correct. Telstra is trying to put on a good 'show', put no-one cares anymore..

    $50 million down the gurgler, ...Keith Styles -- 01/03/02

    $50 million down the gurgler, more like it.
    T(H)elstra loves to throw money at useless projects. Witness the HongKong fiasco. Hundreds of millions of dollars of shareholders and tax payers money down the drain. They would like us all to forget it!
    Our wonderful phone company has a history of wasting money on data projects.
    THEY would like us to believe THEY know what they are doing. THEY don't have a clue!
    Broadband is now way out of reach of the average user. Their DDS is another overpriced data service the average user couldn't hope to afford.
    They don't get it. 100% of nothing is NOTHING GUYS.

    Build it and they will come an ...John Fenech -- 01/03/02

    Build it and they will come and spend?

    What a load of rubbish, look at the up-take of broadband in this country and the heads of Telstra management should roll, it's a disgrace that so much of our money has been spent to build the infrastructure (and give a leg up to other companies – Foxtel….)and it's out of 80-90 % of peoples reach in costing too much!!

    The government should hold a public hearings around Australia to find out what people want from broadband and what they want to pay for it, aren't we supposed to be the "The Clever Country" ?

    Let’s see how far this gets?

    telstra needs to spend money o ...fred derf -- 01/03/02

    telstra needs to spend money on infastructure. and loose the bandwidth cap limits. Build it they will come. and lone last thing loose the bandwidth caps. Rob Peter to pay paul but dont bankrupt Mary.

    Amazing - the lengths some peo ...Anonymous -- 01/03/02

    Amazing - the lengths some people go to to hide their market ignorance - $50M. I don't need advertising or additional applications to make me adopt broadband. All I want is availability of any sort at a reasonable price. Currently nothing is available at any price.

    Why I cancelled ADSL: I am a p ...Peter Wilson -- 01/03/02

    Why I cancelled ADSL:
    I am a professional software developer, that ran my entire business using ADSL, using Web/Mail and Newsgroup servers via a 1500/256Kbps ADSL connection. Traffic was minimal, however the problems I experience were incredible.

    I recently cancelled my ADSL [broadband] contract with Telstra because they were increasing the prices, yet decreasing the reliability. I really hate this! I would LOVE to have ADSL again... I was on a 1500Kbps download /256Kbps upload plan at $130/month. The same plan is now $230/month but is more unreliable.

    In the early days in unreliability I kept sticking up for Telstra explaining to my professional collegues "it's just teething problems" I was prepared to suffer a little bit through this stage. I did NOT anticipate that the teething problems would never end! My ADSL was down for over 12 hours at a time, and I am living in the Capital city of Australia! Sometimes ADSL went down for only 5 minutes, but it locked me out for 8-12 hours, or until I phoned somebody to unlock my account. Telstra usually takes down ADSL at 4:00am in the morning for maintenance, however this is the time of day that I do business with America!

    I released a press release on the Monday explaining how great my software was, and where you can go for more information. ADSL went down almost as soon as this announcement went out, and I looked like a bloody fool because of Telstra! Nobody could access my site!

    I have cancelled ADSL, stuck with Optus, and move my servers to www.webcentral.com.au

    I'll take ADSL back as soon as it's reliable... and when I say reliable, I mean as reliable as my Optus 56Kbps modem! Rock-Bloody-Solid!!!!

    If only Optus would enter the ...Shane -- 01/03/02

    If only Optus would enter the ADSL market! I agree with Peter, I am a small business currently using an Optus 56K dial up with mail and internet being hosted at Optus.
    I would love to run ADSL and host my own mail and Internet, but there is just no way I am going to put my business at the mercy of Telstra incompetence.
    I agree, my Optus 56K is fast (for a 56K) and rock solid. If I could find an ADSL service that was reliable and reasonably priced I would be there in an instant. If you were to take a survey asking all dial up users if they would switch to ADSL if it was reliable and reasonably priced (around $50), I guarantee most would say yes.
    Come on Optus, step up and show them how it is done.
    Either that, or someone for Gods sake sack the entire incompetent Ziggy management structure and put someone in who is serious about building the company. Almost every decision the Ziggy camp has made since Telstra was privatised has been a loser. I say sack the lot of them. Content will not bring people to broadband if they can't get a connection.

    I have an Internet connection ...Willem van der Land -- 01/03/02

    I have an Internet connection for about 10 years now. For one year I was on Telstra cable, it was not impressive at all. July last year I cancelled my private and business connection with Telstra.

    I will never use Telstra again.

    None of the ISPs I ever used was as unreliable as Telstra.
    None lied to me as blattendly as Telstra.

    Telstra must be split up.

    It is time for the politicans to speak up.

    The Australian IT industry is severely harmed by Australia's IT / broadband policy.
    The real cost will only become apparent in years to come.

    Forget about the clever country, Australia's knowledge economy is going backwards, back to the 50's.

    The tech head programmers have ...Greg Cornelius -- 04/03/02

    The tech head programmers have had their turn to drive the internet. They failed. They didnt deliver anything interesting for us consumers. Its about time a Telco invested som money into broadband content and applications to deliver that interactive content. I think that the biggest obstacle to broadband uptake is the lack of compelling content which requires a fast connection. The sooner we get some next generation content the better. Give future development $$$ to film makers and designers. Go Telstra.

    AU$50 mil For What!? Great. N ...Micah Powell -- 14/03/02

    AU$50 mil For What!?

    Great. Now they are going to give away money for advertising something that I can't get because they used the cheaper RIM/pair-gain option in my BRAND NEW estate.

    That makes sense: Save money by deploying inadequate technology so you can spend it developing and advertising content that people can't get to because of the inadequate technology...etc

    What a waste of money, DSL is ...Anonymous -- 20/06/02

    What a waste of money, DSL is so pathetic in Australia, $50mil is not going to help it.

    Until we get more DSL companies not relying on telstra to provide the cable and equipment, DSL is just a BIG waste of money and time.

    $50mil would be better of used to improve outback communications and some charity organisations.

    Why is telstra bothing to waste money on a dead project, DSL is far too expensive for the little service it provides. Who gives a rats **** if you can get your email quicker, load web pages in seconds, just wait until you go over your 300mb limit and get hit with a $500 bill, you won't think DSL is great then.

    Telstra should not have such a low download limit for such a high price, if they increased the download limit by 500% then they wouldn't need to spend $50mil on trying to get people to use it.

    Go back to the drwaing board telstra and just think, is 2000 people paying $50.00/mth better then 50000 people paying $20.00/mth.
    AND don't think you gonna get 50000 people paying $50.00/mth, it just won;t happen with you current tatics.

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