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I believe the article is correct, 12.5% pay rise over 3 years with an ADDITIONAL 7.5% performance based incentive over the 3 years.
"Get back to work you fools, accept the pay rise and still have a job"
That's what my old Union Secretary would have said to us had we (me and my comrades) been in a similar situation.
The strikes may seem a novelty at first but the results will be dissappointing. Anyway it's a free country do your own thing.
If you go to the photos of the strike as 1 employee has written on sol's xmas card
"7.5% over 3 yrs, thanks sol"
so he has obviously been told somethign different as well
Dont sign it boys!! dont sign the ECA!! Perth Call Centric has just had its performance metrics 'reviewed' to get the same current performance bonus we now have to do 50% better?!?! we were already doing so well, and they didnt like it?! and before anyone says anything , before review a avg AHT (total time per customer) of 280s would get you ~ $10 bonus for the day, now, to get a $10 bonus you have to have AHT of 200, granted the max you can get has gone up, but avg AHT to get that raise... 80, thats 1 minute 20 to trouble shoot, diagnose, test, call serv specialists, have cust do iso test, adv of legally required scripting, nigh on impossible unless ignore the customer... good job telstra, customer first for sure
Whilst all the other areas in Telstra didn't sign the ECA - Perth Call centre's did.. Once I worked in the same Perth Call centre and was forced to move on due to the stupidity of call-centric meaningless statistics. How fast you answer the phone and deal with someone (and how many calls you take - they never did work out how mean, mode and median work!!) is not any indication of staff competency or quality of work - it's only what is required of people who work there to keep a job. I feel sorry for the lot of you who are still there - even though they got rid of all the highly qualified people ages ago to employ more lower paid workers in the hive. Shame on management for pushing this barrow of shite - they are the ones who should be sacked for incompetence and not being able to manage stupidity the way it's meant to be handled - send it back UP the line so it get's back to Sol, not implement it down the line so poor innocent employees who work damn hard get shafted. Enjoy your 4% rise or 2% bonus or other bits, hope it can make up for some of the crud in the worlds worst call centres.
Sure they put forward an offer to staff - IF ENOUGH STAFF VOICED THEIR INTEREST IN IT, then they WOULD BE ABLE TO VOTE on it.
Huh, what offer is that again?
Some staff who thought the agreement WAS FAIR, were NOT OFFERED the agreement because there was not enough interest amongst their work group and therefore COULD NOT VOTE ON IT.
It's like Sol saying, here's a carrot but you can't have it because not enough people have gathered - oh dear we aren't allowed to offer the carrots to insufficient gatherings.
WHY? Because the Federal government has not got RID of workchoices - just covered some of it up. Until they actually make some changes in law - stupid things like this will continue from companies trying to comply with every litlle bit of new and old legislation. It's a mess. You can't offer an individual agreement, you can't offer an AWA or ITEA, you need a heap of staff to be interested in order to offer an ECA.
The whole thing is a sham for Telstra workers and a legal mess for HRM.
Another thing. If the new ECA Part A / Part B agreement was SOOOO good for workers, then why wasn't the PART A bit ever offered as an AWA in the past? Why... because the company would prefer their workers on a PART B agreement which basically is the old AWA and isn't much good. The only part worth voting for was PART A which is better than the current EA with exception of a low pay rise - Telstra employees are smart and can read into what Telstra would like, everyone on PART B - get rid of the Union this time around and in 3 years time kiss the PART A section goodbye.. Thankyou Telstra.
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thats not what he was offering at 1st!! either Martin Barr made an honest mistake or telstra's changing there story "12.5 per cent pay increases over three years as well as up to 7.5 per cent in performance-based bonuses."
Our ECA is the 12.5% pay rise, of that each yr 2.something% is performance based,the 12.5% is the collective total assuming all employees adhere the recently tightned targets... which unfortunately are impossible given the new siebil system...