Telstra reins in Kaz desktop services

Telstra yesterday said its Kaz IT services subsidiary would modify the way it provided desktop services, moving the IT services company into a direction the telco sees as more lucrative.

Sol Trujillo at the investor day
(Credit: Suzanne Tindal/ZDNet.com.au)

Trujillo was asked at the company's investor day about how Kaz was developing after the company announced its decision to keep the IT services company at its annual results in August. Since then, there have been reports of the company being slimmed down, with staff being shown the door.

Comments made by Telstra CEO Sol Trujillo yesterday appeared to show that the Telstra owned company would be moving in a new direction, away from functions such as the plain vanilla management of desktops, in the hopes of raking in more cash.

"Doing work like managing desktops just to manage desktops, which is what I would call not a great value-add for Telstra in terms of what we bring to the customer, those kind of things we have cut back on as opposed to managing a service at the desktop for the customer," said Trujillo. "They're a little bit different in terms of the approach there."

It was not entirely clear what exactly Trujillo meant by the statement, and Telstra did not elaborate in time for publication.

Kaz holds major contracts relating to desktop services with large organisations such as the Department of Defence and ING Australia.

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Talkback 3 comments

    This tells me nothing Anonymous -- 11/11/08

    "It was not entirely clear"
    It wasn't clear at all.
    What the hell does that doublespeak mean?

    What's the point of this story? You could've at least given it a better headline: "Telstra CEO can't communicate"????

    maybe... Anonymous -- 12/11/08 (in reply to #320116002)

    Software-as-a-service rather than installing software onto desktops?

    What it means...! T.Elstra Insider -- 09/12/08

    This means that Telstra has now extracted all the bits it needs from KAZ and the rest is too hard for them to fathom. They can't sell it so they need to defend their decision to ditch the remaining 800-1200 staff over the course of time.

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