Telstra poll rigger comes out of hiding

Telstra's poll rigger has come forward, alleging that members of the telco's senior management found the entire situation -incredibly funny" and threatened him with legal action if he told his story.

Speaking on the condition of anonymity, the sacked Telstra contractor said that although he regretted his decision to tamper with the results of a ZDNet Australia survey questioning the telco's value for money, he was amused at the idea of doing so. This view, he said, was shared by many of the company's staff, including senior management.

-It was not management sanctioned, although the staff who sat near me all thought it was extremely funny. Given all the bad press Telstra gets, I thought it would barely be a blip on the radar"

Despite repeated assurances from Telstra spokesman Stuart Gray in the weeks following the incident that it had not terminated the contractor's employment as a result of the vote tampering, the former employee said he was quickly handed his walking papers by senior management.

-Telstra's response was to sack me. It was decided that that was 'the best thing for all concerned'. Though everyone who knew thought it was incredibly funny," he said. -Even Stuart [Gray] laughed about it."

-Telstra management didn't confront me. When I saw the story where you 'busted Telstra for rigging', I immediately informed my team leader (who had a good laugh). I was, in fact, just going to respond to the feedback and say I did it purely out of amusement. But since it mentioned Stuart Gray (public relations) and Telstra security were looking at it, I figured I'd better fess up. My team leader asked me to call Stuart, which I did, and explained what happened, and Stuart asked me to e-mail himself and Telstra security about what happened. That was last thing Friday afternoon. On Tuesday after the long weekend, without being consulted, or asked questions for more info, I was asked to leave. I do know that it escalated quite high within Telstra management, but besides my initial e-mail, I wasn't asked for any more info.

Another Telstra spokesperson, Michael Herskope, denied all the claims made by the self-confessed poll rigger, and said its management team had always acted in a professional manner by treating the issue with the seriousness it deserved.

-Senior management obviously regarded the matter quite seriously. Hence the termination of the contractor's contract term. He was terminated. We do not endorse or condone that sort of conduct," Herskope said. -It was a breach of our computer/e-mail policy which is supposed to be for business purposes only and this clearly was not that."

Herskope also refuted claims made by the former Telstra contractor that Telstra had slapped a media gag on its employees in the wake of the scandal and said the telco had nothing to hide, and therefore nothing to gain, from silencing its employees.

-I totally refute that, it's simply not the case. I don't know who it was that would have said that. We're not trying to gag people. The truth is the truth in this situation - we're not trying to hide anything here. We're not trying to hamper or conceal any facts of this matter. Everybody has a right to speak."

The now-jobless techie said that, for the record, he is not a customer of Telstra's Big Pond Internet service because it's not the -type of service [he'd] be willing to pay for".

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Talkback 12 comments

    Hmmm... Senior management thou ...Anonymous -- 28/02/02

    Hmmm... Senior management thought it was funny:

    "...he was amused at the idea of doing so. This view, he said, was shared by many of the company’s staff, including *senior management*."

    yet they sacked him?

    "...the former employee said he was quickly handed his walking papers by *senior management*."

    Typical, Telstra says "Th ...anonymous -- 28/02/02

    Typical, Telstra says "The truth is the truth in this situation – we’re not trying to hide anything here.”

    And yet all along they denied firing the guy, when he was. Sounds like a lie right there to me.

    Using the internet for persona ...Anonymous -- 28/02/02

    Using the internet for personal use got him sacked? Well hey, i work for telstra, and every single person in this department uses the internet for personal use. Guess that means they're going to fire us all!

    Any crim could learn form Tels ...Telstra Hater -- 28/02/02

    Any crim could learn form Telstra, they are the number 1

    Is there one law for big compa ...Dwight Walker -- 28/02/02

    Is there one law for big companies and one law for everyone else here? Talk about hypocrisy of the worst order. Telstra should be fined some large amount for this kind of misconduct e.g. $1M. Fraud at that kind of level is obscene. It's like police verballing. Take along a recorder if you ever get this kind of treatment by some large company. The legal eagles could not then whitewash things. Telstra is a joke!!

    It's one big joke to telstra- ...Anonymous -- 28/02/02

    It's one big joke to telstra- especially their suckers, er customers.

    Telstra said it didn't sack th ...Anonymous -- 28/02/02

    Telstra said it didn't sack the worker. Hmmm next thing they'll be telling us pigs can fly! OH! SORRY! They do? Oh yes, Ziggy does fly in an airplane. How silly of me!

    Thats 2 people of recent times ...Anonymous -- 01/03/02

    Thats 2 people of recent times that said something was a blip on the radar screen - they both crashed and burnt, Jackie Kelly MP was the 1st - re Ansett failure)

    It makes better reading than A ...Keith Styles -- 01/03/02

    It makes better reading than Alice in Wonderland. T(H)elstra management reminds me of the Mad Hatters Tea Party.
    None of them have a clue what they're doing, but they do manage to screw the customer. Witness the ADSL fiasco of the past 18 months.
    A bit like the Queen of Hearts. "OFF WITH THEIR HEADS"

    Technically speaking, as a con ...Anonymous -- 01/03/02

    Technically speaking, as a contractor, he is not an employee.
    Therefore, telstra did not "employee" :-(
    A very fine line on the truth there....

    The problem with Telstra is th ...Anonymous -- 02/03/02

    The problem with Telstra is that 51% of it is still owned by the government. This means that a lot of problems with Telstra cannot be blamed by the government otherwise they would be blaming themselves.

    I feel that the government should step in and USE some of its power in the company to change things. Also, if the government owns 51% shouldn't they be the ones that are pointing the finger.

    Gee, what's the world coming t ...Anonymous -- 10/03/02

    Gee, what's the world coming to?
    You knowingly do something against the best interests of your employer, then admit it, and they fire you?
    Get a life and start taking responsibility for your actions.

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