Telstra outlines 21Mbps Next G plans

By Alex Serpo, ZDNet.com.au
23 October 2008 05:42 PM
Tags: telstra, 21mbps, lte, nextg, backhaul, 850mhz, broadband, mobile

Telstra today said it would start upgrading its Next G mobile network to 21Mbps speeds by the end of the year, with Canada-based supplier Sierra Wireless working on the first customer access device.

Michael Rocca

Michael Rocca
(Credit: Telstra)

The timeframe appeared to represent something of a back-down for the telco, which had previously stated the network as a whole would support the speeds by the end of 2008.

Speaking at a briefing in Sydney, Michael Rocca, group managing director for Telstra networks and services, said the telco was the first in the world to reach the speeds.

Rocco said that would make Telstra's network the fastest in Australia, and possibly even the world. "That's why we run the business on value, not on price," he said.

Telstra could not confirm what average speeds customers could expect, with the 21Mbps speeds only being the theoretical maximum. Michael Wright, Telstra's executive director of wireless said the figures were not yet available.

"When we start testing we will come up with some hard figures, but when you look at a 7.2Mbps device, a typical user is seeing 550Kbps to 3Mbps, with bursts of 6Mbps," he said.

Wright said those figures were some indication of the average network speed once the upgrade was complete. "We intend to multiply network speed by three. It won't be a three times improvement, because the main benefit is for users closer to the cell, but it will certainly be a big step up."

Rocca said that Telstra was able to increase the network capacity through a combination of improved backhaul capacity (the IP networks that support wireless), and an investment in the 850MHz spectrum. Telstra's partners in the upgrade included Sierra Wireless, Qualcomm and Ericsson.

Hugh Bradlow, Telstra's chief technology officer, said one of the company's key technologies in Telstra's increased backhaul capacity was the migration to blades in the company's datacentres. He also spoke about the carrier's plans for Long Term Evolution (LTE), which would bring wireless broadband speeds of up to 100Mbps.

Bradlow said that one of the keys to allowing LTE to progress was the release of two parts of the RF spectrum, 2,600MHz and 700MHz, both of which are currently occupied by analog devices. In particular, 700MHz is utilised by analog television, which the Federal Government is planning to switch off between 2010 and 2013.

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Talkback 30 comments

    Testra 21 MBS Stuart Cameron -- 24/10/08

    Big Deal - When can i get even 1 bar of signal strength on my Next-G phone and I live a whole 1km from the Sydney CBD?????

    Hmm.. Anonymous -- 06/11/08 (in reply to #320114832)

    I find that hard to believe, which street do you live in? Or are you testing in the basement of a multilevel carpark?

    efficency! ...downloading....... downloading done, limit eaten -- 24/10/08

    you mean instead of downloading my limit in 3 hours i can now blow the whole thing in less than an hour!! ah the advances of tesltra!

    yeah well I can use up all of the petrol in my car not waiting .... going and doing something I enjoy -- 24/10/08 (in reply to #320114839)

    if I am dumb enough to think I only need 1 cup to drive from Sydney to Melbourne. What a load of B.S. you come up with, for someone that needs 10GB then get 10GB, for someone that needs 100MB then get 100MB.

    The important point here is that it will provide reduced latency as well as increased capacity and not the fact you can download your pornography in 1/3rd of the time you did before.

    Capped plans now exist at Telstra M@TT -- 28/10/08 (in reply to #320114839)

    or maybe you havnt been keeping up with the news..

    so you dont blow your budget.

    Telstra - efficiency and Value Anonymous -- 25/10/08

    I recently was forced to buy a Telstra NextG USB internet device as I wasnt sure if i would get enough signal strength from other carriers. One thing I can categorically say ts the Telstra very Efficiently eats away into the absurdly overpriced download limits. ($10 gives only 75MB!!!) . I had to disable automatic photo loading just use the internet for a while!!!

    Telstra certainly seems to be driving us all very EFFICIENTLY back to the dark ages where the internet had little or no pictures! The priceing certaily gives great VALUE to Telstra but not to anyone else!!

    Had to disable auto download? Brett -- 25/10/08 (in reply to #320114863)

    Firstly the $10 plan has 150MB, not 75MB as you claim.

    Secondly at least you could use it, from your comment the other carriers provide a cheap service but nothing else ..... including coverage.

    Finaly there are many more plans to choose from, looks like you are one of those people who go to Mcdonalds and ask for small fries then go back complaining that you are still hungry!

    The logic used by many of the ZDNet readers is astonishing, they seem to feel that the world, and in particular Telstra, owes them something. Telstra is a company, being private or public is meaningless. It is there to make a profit, it is there to provide a service and if that service is much better then the rest it should be permitted to charge a premium ..... but only when it is not in a monopoly situation.

    Truth and Honesty Please. Sydney Lawrence -- 26/10/08 (in reply to #320114869)

    Brett it is obvious that 99.9 % of the Telstra slagers here are people that have business interests in other directions.

    Their backs are to the wall, in fact the wall is about to fall on them as the Terria sham becomes clear. Telstra will overcome because they provide the superior product for a reasonable price.

    telstra sucks s -- 26/10/08 (in reply to #320114898)

    bull shi@t

    telstra are overpriced and offer the least Anonymous -- 07/07/09 (in reply to #320114898)

    They should offer the best price and the most speed, but they don't. I have compared them to every other provider and they scored the least in every possible way, i will go out of my way to never deal with them, until they come on board with ADSL2+ speeds on thier lower plans, not charging for uploads (double dipping) and reasonable pricing for downloads. I can get 50gig for 50 bucks at ADSL2+ speeds elsewhere with no upload charge. Telstra you have to come on board, you s!#k in every possible way...

    telestra sucks telestra basher -- 26/10/08 (in reply to #320114869)

    what position is australia on the fastest countrys downloading list, tell me.we are far behind.
    telestra charge you for uploading too.don't tell you that when you signed up with them for 2 years.

    Great arguement f@#$ing a hole telstra basher basher -- 26/10/08 (in reply to #320114911)

    you can't come up with anything better? It is people like you who undermine whatever cause you and your supporters follow.
    This appears to be a common trend amongst the "telstra basher" community that once they have nothing constructive to say or know they have lost the argument they revert to stupid comments.

    BTW if you sign a contract without understanding the terms then that is simply your fault but then again you don't even know how to spell so would anyone expect any better then you!

    well done telstra basher basher -- 26/10/08 (in reply to #320114913)

    you leaned how to spell.

    As for uploads almost all companies charge for it so why do you single out telstra?

    You are just a simple loser who can not distinguish unintelligent emotional outbursts from logical comments

    ironic telstra basher basher -- 26/10/08 (in reply to #320114917)

    I typed leaned instead of learned when I was making fun of a loser about their spelling.

    uploads s -- 27/10/08 (in reply to #320114917)

    you are full of sh@#$t optus,exetel,comcen,soul,tpg and there only the ones i know about don't charge for upload.you tell me smart **** the companies that charge for upload ??????????

    WOW so you know about the industry ss -- 27/10/08 (in reply to #320114936)

    Just proves the biggest point of all. A stooge that knows all about the competitive marketplace (an employee of one of those companies most likely) comes on here, pretends to be a disgruntled consumer who was misled by Telstra.

    How about that, this misled consumer can rattle off a whole bunch of companies that offer a certain feature. Would an ordinary consumer know these so easily or is this another stooge?

    answer the ? s -- 27/10/08 (in reply to #320114939)

    you didn't answer the question which companies charge for upload ??????????????????????????????????????

    Just to prove who is a liar telstra basher basher -- 27/10/08 (in reply to #320114988)

    To quote Optus' web site for Broadband ADSL & Cable:

    "Data usage will be counted in Megabytes (MB) and includes both uploads and downloads. If you exceed your monthly data allowance, access will be speed limited to 64 or 128kbps depending on your plan until the end of the billing month."

    Now what will you say?????????????

    Settle people - it's almost Christmas Mel Sommersberg -- 20/11/08 (in reply to #320114999)

    Isn't it possible to debate without abusing each other? I've lost the jist of this thread because of all the slagging that is going back and forth. This thread has declined from a debate on the pros and cons of Telstra's products to a diatribe.

    Can we all please attack the substance of the debate instead of each other in future? This will ensure that people can keep track of who is saying what.

    Telstra is a con! Roger Smith -- 26/10/08

    I have NextG wireless as it is the ONLY broadband I can get. I have the top plan with 4 bars signal strength out of 5, but unless it is the middel of the night I only see 64-80kbps! Low useage time (10pm-4am) sees 2Mbps, so it is nothing at my end. I have tried to contact BigPond tech support but they dont answer the phone, and they do not reply to my emails posted from their support site. My advice is, if you have ANY other option...use it.

    The TIO Peter Parker -- 26/10/08 (in reply to #320114899)

    That is the best place to lodge your complaints if they are real. The people here will not fix your issues! Looking at the way you wrote the complaint it seems like you were deliberate in avoiding anything that can be verified. If you record the times that you are having issues, where you were visiting, how you measured etc then you could possibly get some help. As for technical support, I have called them and had to wait a while to get through but I have never experienced something that qualifies as "they don't answer the phone".

    Dont answer the phone Joel Webb -- 27/10/08 (in reply to #320114899)

    I am also confused, what do you mean by the "dont answer the phone".

    I dont usually stick up for Telstra, but I do know that whenever ive called them myself, and on behalf of others they do "answer" the phone.

    The help you recieve might be a different matter, but with claims like you have made - people are going to query exactly what you mean.

    bring on the sheep Anonymous -- 28/10/08

    going by the current speed averages, 21Mbps translates to between 1.45Mbps to 8.75Mbps chared at which plan? for $5 for 5MB (excess charged at $1 per MB) or $10 for 150MB (50c oer MB) or $29 per 300MB (excess at $0.50) and it really isn't much better for the GB plans with both the uploads and downloads added together.
    Why is everyone happy these extraordinary prices to use the Internet? Is Telstra ripping you off or what??!! There is no guaranteed Quality of Service built into the service so, you could easily blow those data allocations in a day just retrying the connection to download something.
    Come Australia, wake up and demand a fair price for the service and stop been fleeced by Telstra (they'll probably use your money to build the NBN)

    more like cows, you are just releasing excessive greenhouse gasses Anonymous -- 28/10/08 (in reply to #320115053)

    first of all the big pond excess usage is only 25c per MB

    secondly big pond offer 4 plans and two of which do not have excess charges but are capped and slowed down when they reach a limit (like ADSL & cable)

    thirdly the argument about upload and download is useless as every company offering wireless (3, optus and vodaphone) charge for both directions.

    These are the services that most users will choose,

    The plans you mention are for businesses that are designed for telemetry services or small hand held devices that would only use very small amounts of data. They can not be bought by a residential customer.

    Have you even used the service, the bit about blowing your allowance on retries and quality of service is the biggest and second biggest load of crap I have read this year. Show me one company that will offer quality of service on any wireless service and as for retries I have used a next g card in almost every corner of the country and the only time I have not gotten reliable coverage is at 12,000 meters flying across the country.

    Instead of highlighting inappropriate plans for your argument make sure you highlight all of the facts.

    get a grip Anonymous -- 30/10/08 (in reply to #320115076)

    you are obviously from the east coast and you haven't read the other notes

    21 Mbps not all it's cracked up to be Sanity in a sea of mediocrity -- 30/10/08

    21 Mbps is what is called "HSPA+" and uses 64QAM modulation. 64 QAM requires a radio CQI of 26 or better - or around 10% of cell area. And to get all the way to 21 Mbps (user data rate will max out at about 16 Mbps) requires a CQI of 28 or better - less than 5% of the cell area.

    So don't get too excited - only tiny fractions of the radio coverage will have conditions good enough to deliver these speeds (and that's provided the base station backhaul is also fast enough).

    Any NextG user will also need to swap (at a price) their dongle or data-card to an HSPA+ capable one. No firmware upgrades here, guys.

    Another interesting question is what Telstra will do when they run out of NextG spectrum. They only have two frequencies to use in Metro areas, and I hear on the grapevine they are already using both in most locations.

    They can use 2100, but it has a different footprint to 850. This will lead to differential performance depending on which frequency the customer lands on (and the customer will have no idea which frequency they are on). I think they will have difficulty in managing the customer experience as wireless broadband demand grows.

    Also, Telstra has effectively run dead on 3GIS (the 2100 MHz network share with Hutchsion) to avoid sharing any of their NetxG network goodies with their competitor. It's not clear to me how they could upgrade 3GIS without Hutchison getting the same.

    Interesting times ahead...

    You miss the main point Sanity for sanity's sake -- 30/10/08 (in reply to #320115197)

    Telstra clearly states that expected throughput will be about 10% to 20% of the network capacity, they don't state percentages but actual speed numbers.

    You obviously have done research or know the technology, which means that you know Telstra has invested a massive amount of money in building a greater number of cells which is one reason why the Telstra build has been more expensive then the others.

    multiple cells enables focusing of the transmitter's spread from several degrees (5-15) to only one or two degrees. This has two benefits, one is to extend the range to provide greater coverage while the other is to provide greater capacity.

    Next G is not like a radio station where there is one massive tower, there are thousands and within each one there are hundreds of effective mini towers. You could be standing a few meters from someone and you are both talking to the same tower but you each could be occupying a different cell so you don't interfere with each other.

    Telstra is planning 40Mbps for 2009 and 100Mbps a few years later under their LTE plan. I haven't even touched on HSâ€PDSCH, SDMA, MIMO, OFDM, 4G (not ratified yet) allowing up to 100Mbps mobile and 1Gbps fixed and of course 5G which is estimated to allow 1Gbps mobile.

    Do you think they would be investing so much money and effort into something that will do an Optus and collapse anytime someone want's to make a conference call?

    I agree that no matter how much technology advancement there is only a certain amount of throughput you can have across a single spectrum but unless you fill the MCG will Next G devices running at capacity Telstra has designed and built a network that will cope.

    You're missing the point Mel Sommersberg -- 20/11/08 (in reply to #320115238)

    The point here is that Telstra keeps claiming to have increased the speed of their network but there are no devices that are compatible with the new speeds. This has dogged the NextG network since the first speed upgrade.

    In addition there are many things that affect the speed of a wireless network and these happen all too often which is why we get dropouts on mobile phones, crossed connections, consistent slower-than-claimed speeds on Internet connections, etc.

    Even when 21Mbit devices become available your chances of getting that speed or anywhere near it will be about as remote as a $100 banknote in my wallet.

    Why? Anonymous -- 31/10/08

    Can I just ask why people are so quick to defend Telstra about download limits? I'm not just singling out Telstra here, but Australian internet in general is **** the download limits are too low, and the prices are too high. Maybe, as well as speed, they could increase downloads and reduce price, wouldn't that lead to other companies doing the same?

    Coverage Matters James O'sullivan -- 06/11/08

    Okay Telstra whingers, I'd love to see you go to USA or Europe and be in the miles from anywhere and get broadband speeds. I spoke to friend friend who moved to Los angeles and he can't even get video calling on his phone. And the 3g service drops out alot. I've checked emails and watched mobile foxtel on my phone in the bush in Northern territory and around mountainous areas in tasmania. Majority of the time i had reception.

    I can't see any other company in the world offering this much coverage at a good speed. If you want all you can eat data plans go to Virgin / Optus and spend half the day stuck on GPRS. people Like me will stick with Telstra and don't mind paying extra money for a service that works 99.9% of the time & you can use almost anywhere.

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