Telstra ignores mobile phone safety studies

Telstra will not support laws banning the use of mobile phone hands-free kits in vehicles, ignoring concerns of safety advocates who point to research showing they don't provide a safe alternative to holding a phone while driving.

Releasing statistics showing many motorists continue to break laws banning the use of handheld phones while driving, the telco recommended that drivers use a hands-free kit if they need to make a phone call while behind the wheel as part of its Easter Drive Safe.Phone Safe campaign.

"What we're about is education and that's educating people about the safe and responsible use of phones inside vehicles to ensure that they comply with the law and minimise the risks to both themselves and other road users," said Telstra business and government spokesperson, Chris Newlan.

"It's logical that taking one hand off the wheel and having a conversation at the same time is unsafe," he added.

Richard Hockey of Queensland Injuries Surveillance Unit (QISU) at Brisbane's Mater hospital said Telstra's recommendation contradicts studies carried out around the globe indicating that using hands-free kits also poses a significant risk to road safety.

"If you say that you can't have a handheld phone but you say it's okay to have a hands-free phone then you're really indicating by implication that one is safe and one isn't--research indicates it isn't the case, both are just as unsafe," said Hockey.

Recent research on the effects of mobile phones on driver performance conducted by Griffith University in collaboration with the Holden Performance Driving Centre (HPRC) supports Hockey's position.

"What [Telstra] saying is pretty trivial," said Paul Treffner, Associate Professor at Griffith University's School of Information Technology. "They're saying 'it's not a good thing to hold the phone' but you're still going to have an increased chance of an accident.

"It's old knowledge now that handheld or hands-free it [doesn't] make a difference--either case is bad and increases your chances of having an accident."

Telstra's Newlan claims that to date, research on the issue is not conclusive and reports obtained by the NRMA indicated that hands-free kits are safer because they allowed drivers to keep both hands on the wheel.

Having attracted support from the NRMA and praise from Police for its campaign initiative, Newlan said Telstra would not favour laws to ban the use of all mobiles in vehicles. However Telstra cautioned mobile users to minimise use of their handsets while driving.

"The proper response is that we don't support it. We are advising motorists to if they need to use the phone, they should pull over to the side of the road in a safe place to either send an SMS message or make a call," he said.

Look ma, no hands

According to Griffith University's Treffner it's not the holding of the mobile phone that's the problem--it's the conversation. He said using a mobile phone impacts on optical centres of the brain used to perceive depth and distance that are critical for driving.

QISU's Hockey has gathered a large collection of research from insurance groups and medical authorities published over the last five to six years that support Treffner's findings.

According to studies published by Direct Line Motor Insurance (DLMI) in March 2002, the belief that using a hands-free kit while driving was safe and no more dangerous than listening to the radio or talking to a passenger is a "popular myth". It claimed the danger "was grossly under-exposed" in the media.

The DLMI report, used by the New South Wales government to justify increased fines for mobile phone driving offences introduced last July, found that using a handheld phone while driving impaired motorist reaction times by 1.5 seconds--about half a second slower than a driver under the influence of alcohol. However, the government did not point out that driver reaction time using a hands-free kit was only marginally better at 1.4 seconds.

Similarly, a New England Medical journal study examining the relationship between mobile phones and motor vehicle collisions released in 1997 found no reason to support the use of hands-free kits while banning handheld phone use.

"We observed no safety advantage to hands-free as compared with handheld telephones...our data does not support the policy followed in some countries of restricting handheld cellular phones but not those that leave the hands free," wrote authors of the report Dr. Donald Redelmeier and Dr. Robert Tibshirani.

QISU's Hockey said Australian legislators need to take another look at the issue of mobile phone usage in vehicles.

Last July, the Royal Society for the Prevention of Accidents (RoSPA) published a comprehensive report on the use of mobile phones in cars. It found that drivers using handheld phones took an extra 14 metres to react to a road hazard than when not--drivers using hands-free kits took an extra 8 metres.

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Talkback 7 comments

    This report doesn't go far eno ...Anonymous -- 15/04/03

    This report doesn't go far enough!

    What about all the people fiddling with car radios, CD players, drink cup holders, air conditioning controls, the little makeup mirrors, kids screaming in the back seat.

    All these create the same amount of distraction, and therefore they too should ALLLLL be banned.

    Your brain is occupied elsewhe ...Anonymous -- 15/04/03

    Your brain is occupied elsewhere when using a mobile phone. I've been involved in a car crash where the car behind me slammed into the back of me because they were using hands free and said they just didnt see me. They agreed it was the preoccupation of their mind elsewhere.

    Not many people can do two things well at once.

    So that means that truckies sh ...Albert Alcoceba -- 15/04/03

    So that means that truckies should not be allowed to use CB-radios, couriers and taxi drivers should not be allowed to use car to base comms devices.

    In particular taxi drivers should not be allowed to use the computer based terminals to pick up jobs while driving.

    Police should not be able to listen to or use police radios in police cars.

    The whole scenario just gets ridiculous... people depend on using communications devices while driving. It has to be an acceptable risk because it impacts on society too much to legislate against use of handsfree systems.

    I don't see using a handsfree communications device as posing a significant risk if drivers can only be educated into not tailgating the vehicle in front so closely. If drivers could only learn to fall back... allow a 4 second gap if using a handsfree mobile device - the additional risk would be negligible.

    We are ignoring the true probl ...MrDamage -- 16/04/03

    We are ignoring the true problem. The loose nut behind the wheel.

    We had idiots running up the back of people because they werent paying attention well before mobile phones were invented.

    What they really should put the clamps on is the front compartment DVD/entertainment systems coming out in cars now.

    If they think a phone is bad, what will start happening once drivers start watching the latest Harry Potter while driving their kids to school?

    The report released by Griffit ...Anonymous -- 20/04/03

    The report released by Griffith University and other institutions does not investigate any handsfree systems other than the earpiece.

    Therefore, in order for these studies to conclusively suggest that the handsfree device is as dangerous as handsheld mobile phone usage, the research bodies must look at fully installed handsfree kits with an external speaker and microphone, where the handset is mounted on the dash.
    I believe that the research needs to be expanded to include different types of handsfree kits. It is my contention that, similar to a walkman, the earpiece adds another dimension to the conversation (distraction) because it is in the ear, rather than an external audio transmission in the vehicle like a radio.

    As per normal mobile phone see ...Anonymous -- 22/04/03

    As per normal mobile phone seem to be the centre of attention. Where does this sort of thing end. What about navigation sysyem should they be banned and while we are at it what about those people with vehicles that have a TV/DVD player. Look why don't we just say that you can't even have the kids in the car because I'm sure most people would agree they can be a huge distraction.

    At what point did it happen that we as adults lost the ability to make decisions regarding our own safety and take responsibility for our own actions. Coming from a family with a transport background, these guys have been using CB (handheld) radio devises for many years. Why is it they they do not attract the same level of interest.

    Sounds like this article doesn ...Anonymous -- 23/04/03

    Sounds like this article doesn't say _anything_ about the increased danger posed by say gearshifting a manual when using handsfree as opposed to handheld. (Which hand flicks the bloody stick!!!? And which holds the wheel?) Not to mention the attitude of the driver.

    If I know I'll need to make a call say when picking someone up in my car I'll set up the handsfree prior to starting the engine so that all I need to do is to press the button. I'll still got all my hands on the wheels. Being aware that it takes away some of my attention, I'll keep the conversation to the bare essentials. Also my main focus is on the driving; I don't care if my conversation might lack as a result.

    If I haven't set it up already I'll just ignore the phone if it rings (and I forgot to set it to silent before going out).

    Please compare this attitude to say fooling around for a new CD whilst trying to keep the unruly kids in the back seat in check at the same time as looking up where to go for that club meeting in Melways.

    _I_ certainly feel a lot safer.

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