Telstra goes soft with Melbourne VoIP trial

Telstra has kicked off trials of a VoIP service in Melbourne using Softswitch technology, a platform that has been designed to provide complex packet-based telephone services over a regular broadband Internet connection.

Telstra said that up to 200 people will take part in the trials, which should provide feedback on the usability and popularity of various telephony services and the quality of voice calls.

Telstra Technology's group managing director Ted Pretty said the move to Softswitch Technology increases flexibility and improves the efficiency of Telstra's network.

"In the packet world, voice shares the network with e-mails, video transmission and file transfers, which allows for a more efficient use of network resources. The evolution to an IP ecosystem will result in a more cost effective and flexible operating environment for Telstra, which will help deliver next generation services and applications," said Pretty.

However, Pretty does not expect VoIP to replace circuit switched telephones immediately, instead he expects a slow transition as new services are added.

"Initially, voice over broadband using IP is expected to be attractive as a second or additional fixed line service. Telstra's investment... will assist us to introduce new VoIP enabled services like click-to-call, e-mail notification of voice mail, a self-service Web interface for management of calls and functions, and eventually, multimedia services such as video conferencing," said Pretty.

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Talkback 2 comments

    What a con! Telstra ongoing ef ...Anonymous -- 04/03/05

    What a con!

    Telstra ongoing efforts to deceive the public & regulators over VoIP is a disgrace that must be stoped.

    Other than a good broadband connection, which is not availiable in this country, all VoIP needs to work is the right modem.

    Telstra, rather than telling their customers this prefer to feed them full of BS that is designed to do nothing more than confuse consumers and regulators alike.

    If Telstra realy want to do the right thing for consumers with VoIP then they should be focusing on ensuring all Australians have access to a broadband internet connection because without it VoIP does not exist.

    ' However, Pretty does not exp ...Anonymous -- 05/03/05

    ' However, Pretty does not expect VoIP to replace circuit switched telephones immediately, instead he expects a slow transition as new services are added.

    "Initially, voice over broadband using IP is expected to be attractive as a second or additional fixed line service....." '

    Well of course it will be more attractive as a 2nd phone line. It is because Telstra forces people to also have a phone number ****ociated with their copper pair for DSL that they more likely choose to use it rather than pay an ADDITIONAL line rental for a VoIP account - with call costs on top.

    It also doesn't help that Telstra include uploads in their customers usage, effectivly doubling the 'cost' of the traffic for each phone call made on a Telstra broadband service. Nearly all other ISPs do NOT charge for uploads.

    If Telstra were to release to the unnecc****ary requirement of line/number bundling & charge approx $9/month for access to the powered copper only - then the situation might be more like this:

    - $9/month fee for access to the copper
    - $40 512kbps DSL (capped price) w/ 1G via WestNet
    - VoIP with no monthly fee, 10/c untimed local calls & 29c/min to mobile via myfone.com.au

    Adapters exist for $150 that let you plug a normal phone straight into your 4port DSL modem/switch. $100 more gets you a Doro cordless phone with 3 stations and built in answering machine/intercom. Anywhere in the house you could make a call for 10c from your cordless phone & out via VoIP. It'd be just like using a normal phone & visitors would never know the difference.

    At those prices $76.50 a month buys you 100 local calls (3/day), an hour calling mobiles (2min/day) & enough usage for your VoIP traffic, emailing, surfing, homework etc.

    An additional $10/month would get you enough GB to also do some heaving gaming if they were a couple of teenagers.

    So for about $250 a quarter (or just $1000/year, less than $3/day) your average family could afford all their home phone, web, email & gaming needs.

    Telstra's business model does nothing but cost familes money they could be putting to better use in order to further their own profits.

    P.S. I am not affiliated with any ISP, telco above or business with I.T. related interests.

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