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Telstra gets legal with Optus over 3G iPhone

Telstra has served Optus with a notice from its legal department this morning questioning its rival's ability to provide adequate service for the newly released 3G iPhone.

The incumbent warned Optus yesterday that "some 3G devices will be incompatible" with its 900-megahertz (MHz) 3G network, only days after Optus revealed that it will launch Apple's 3G iPhone next month.

A Telstra spokesperson said today that consumers should be aware that "some of these new phones" will not work on a 900MHz frequency.

Optus announced last month its plans to expand 3G network coverage to 98 per cent of Australia's population using the 900MHz frequency, a move which Telstra believes will interfere with or render some devices inoperable due to the fact that "the most common" 3G frequencies in Australia are 850MHz and 2,100MHz.

"Telstra is concerned that Optus may represent to customers that they can enjoy a range of 3G and they will be able to access those services in more places as Optus expands its services," Jenifer Crichton, general counsel for Telstra's consumer legal department, said in a letter addressed to her Optus counterpart, seen by ZDNet.com.au.

"However, in fact those services and features will not be available if the 3G device is incompatible with Optus's 3G 900MHz network," she added.

Telstra has claimed Optus may be in breach of the Commonwealth Trade Practices Act as a result of statements regarding features and services in its press release announcing the planned network expansion, saying that they could amount to "false or misleading" conduct on Optus's behalf.

"If Telstra is basing its claims on this release alone then I don't believe they've checked all the facts," said Mark Novosel, telecommunications market analyst for research group IDC. "Optus has previously said it will be expanding its network using a combination of 900 and 2,100MHz spectrums."

"Optus hasn't said that the 3G iPhone will be available across its whole network," he said. "From previous releases I've read Optus has said that it will be using a 2,100MHz frequency for major regional towns and centres, which is fully compatible with the 3G iPhone."

An Optus spokesperson told ZDNet.com.au today that the telco "will continue to be clear with customers about the compatibility of devices on its networks", but denied Telstra's letter has anything to do with the iPhone.

IDC's Novosel said he had no reason to believe that the average consumer would be deceived by reading Optus's statement, adding that he'd "definitely read a lot more releases that had been more deceiving than this one".

"Telstra ran into some trouble when it launched the Next G network under the tag 'everywhere you need it', when coverage wasn't quite available everywhere ... Optus doesn't make any bold claims like that here, so I think Telstra may just be a little upset about what happened to them," he said.

The analyst believes that this could also be a move on Telstra's part to unsettle Optus ahead of a possible iPhone announcement of its own.

"Telstra will continue to monitor Optus's claims in relation to use of 3G devices on its 3G 900MHz network, and will not hesitate to take such action as is appropriate," said Telstra's Crichton.

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Talkback 21 comments

  1. Porkies Anonymous -- 13/06/08

    How unusual for Paul Sullivan (& OPTUS) to stretch the truth.....

    1. Ha! Anonymous -- 13/06/08

      How unusual for Telstra to throw its legal heavyweights at pointless causes in an attempt to better its own market position...

    2. Ha Ha! Laugh Last -- 14/06/08

      Pointless - do you mean complaints like the "everywhere you need it comment" by Telstra. A complaint and ruling was made made months after the advertising had already been removed? We all know that complaint was instigated by the Optus lead TTTT & CCC groups.

      If using the word everywhere is not good enough when you miss by under 1% then the iphone working in 98% of the population should mean 98% of the population and not under 95%!

    3. Ha Ha Ha! Anonymous -- 14/06/08

      Optus isn't a member or leader of either TTTT or the CCC. On top of this the complaint was instigated by the ACCC, so "we all" is actually just you!

    4. Ha Ha Ha Ha!! Anonymous -- 14/06/08

      yeh right....its like the KKK..are you a member..who me...no never!!! LOL

    5. To Ha! and Ha Ha Ha! Anonymous -- 15/06/08

      YOU JUST GOT OWNED!!!

    6. To the above poster Anonymous -- 15/06/08

      Yes it's pretty funny when you get proven wrong so resort to stupidity

    7. A little bit of more salt Anonymous -- 16/06/08

      Looks like someone has a wound and they won't be happy until someone subs more salt into it.

      Optus has that many people in places with the one purpose of attacking Telstra it is not funny (except right now). Optus and other companies like them will not spend a dollar unless they are forced to and they use the likes of the CCC, TTTT and others to try and make sure they can just ride on Telstra's infrastructure.

  2. Telsta missed the party Billy McKenna -- 13/06/08

    I would have loved telstra to get th iphone on the next g network. instead of figting optus why not fight apple to be partners with the iphone as well

    1. Knitting; Stick to it George Bray -- 13/06/08

      Rumour has it Steve Jobs got so pissed with Telstra's comment they should "stick to their knitting" that he's "blanked" Telstra.

      Corporate arrogance remultiplied.

    2. Better to say nothing and be thougt a fool etc. Sydney Lawrence -- 14/06/08

      George tread with caution and remember the old saying "He who laughs last laughs longest".

    3. RE: Better to say nothing and be thougt a fool Tim of Brisbane -- 17/06/08

      Than to open their mouths and remove all doubt?

      Guess Telstra should have kept their mouth shut.

      Good on you Sydney, first thing you've ever written that I agree with you on.

    4. hindsight! Anonymous -- 02/08/08

      whos the d**kh**d now timmy - hahahahahahah

  3. Where's the ACCC? Anonymous -- 15/06/08

    Telstra's should not need to take legal action. It is the ACCC's job to fight misleading advertising.

    Helloooo! ACCC! Where are you?!!!

    Maybe they are too busy checking Telstra's advertisements for spelling mistakes.

    1. Give a "Fair go person" the job. Sydney Lawrence -- 15/06/08

      Please Senator Conroy get rid of Mr ACCC when his contract runs out shortly. His anti Telstra bias is obvious and deceitful.

    2. ZAXZAN Anonymous -- 17/06/08

      Note to me - must check out other websites that discuss other service suppliers, e.g. water utilities or gas utilities and compare the "frantic apologists" comments.
      ;)

  4. Telstra Arrogance Anonymous -- 16/06/08

    I can only imagine the conversations between Telstra and Apple. That comment about sticking to the knitting was a classic own goal. What a bunch of complete idiots. I can only hope it has backfired massively

    1. Wait and see. Sydney Lawrence -- 16/06/08

      I bet you do 'hope it has backfired massively" Anonymous but don't get to cozy.

      Could anyone give any information on the Blackberry Bold 9000 and how it with Next G would compare with the coming Apple iPhone?

    2. arrogance Anonymous -- 02/08/08

      whos the d**kh**d now - hahahahahaha

    3. @arrogance Anonymous -- 03/08/08

      Telstra still.. they actually get the iphone yet they're the only company unable to sell their stock. lol

  5. Back to the real point here.... Trevor the Rat -- 28/06/08

    Telstra is actually quite right in its claims - the 3G iPhone will not work in the bush on Optus's network or anywhere where Optus has deployed only 3G 900.
    It WILL work in Telstra's nextG network however.

    Telstra got lucky this time. They are still a pack of wankers tho.

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