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sounds like a bad handset to me
move over soprano's there is a new line of work.
Lets get over it - there is no communications systems that is 100% guaranteed to be working 100% of the time. FACT.
We have grown comfortable with services like email and SMS - and increasingly rely on them - but they are NOT GUARANTEED to deliver a message.
Mobile phone service is not guaranteed to be 100% available in coverage areas.
Blaming a lack of phone coverage for a death is like blaming a car manufacturer for the road toll.
Why does Telstra have to provide sevrices in all areas of Australia while other licenced carriers are not required to do this or even contribute to Telstra's costs??
This was an error when the "privatisation" of Telstra occurred.
It was also an error not to break the delivery and infrastructure arm away from the sales arm. Now there will never be any hope of this.
The Howard Government failed the people of Australia.
The only reason we pay money for these services is so that we have them in the first place. $900 million dollars has been spent on NextG and we expect some workmanship went into building it rather than have the money pie eaten by flunkies.
It's easy to blame the handset - why has the standard of handset manufacturing dropped to the point where users are asked to reboot their phones?
The truth can be found in those greedy flunkies who are ruining it for everyone - and they happen to sit on the telco side of the fence. They should be made accountable.
The first thing is Telstra paid $900 million not "we" as you state, if you do not like the network or company don't use it and sell your shares.
Telstra went from paper to 2 million square kilometers of coverage in under 12 months.
On the other hand Opel has access $958 million of our money, 7 months later and nothing.
Would you be happy for Telstra to turn around and say, this area is not profitable so we will simply walk away and invest somewhere else. If that happened then the person would have still died.
Then again we could all just shut up, stop pointing our uninformed fingers and wait for the coroner to make a finding using all facts instead we could use our efforts to feel sympathy for the individual and his family.
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What a CROCK! Complaint on complaint about this so-called service, NEXT-G, perhaps it should be called NEXT-PLEASE instead.
So, some Telstra employee found nothing wrong with his phone. Figures! Who'd believe them in a fit?
NOT ME!