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Telstra NBN lawsuit "100%" likely

the reaction The Federal Government is extremely likely to be forced into a legal battle with Telstra after kicking the telco out of the National Broadband Network bidding process, according to numerous industry onlookers.

When Robin Simpson, research director of analyst firm Gartner, was asked what he thought the odds were of Telstra challenging its exit from the NBN bidding process, he said "100 per cent", pointing out that the telco had not been frightened to use its legal clout in the past.

He was backed by Stephen Collins, web strategist and founder of the acidlabs consultancy, who reacted to the decision today on his blog. "The senior management continues to believe that being, to quote a trading phrase, 'big swinging dicks', is going to get them what they want," he wrote.

Stephen Collins
(Credit: acidlabs)

"I hope that the Federal Court tells Telstra to pull their heads in when the inevitable case comes before the full bench," he said. Shadow Communications Minister Nick Minchin also considered action possible saying he was sure Telstra was keeping its legal options open.

Legal action from the incumbent telco would not be necessary if Telstra chief executive Sol Trujillo's comment in a briefing this morning that the government might bring Telstra back into the process after receiving the recommendations of the expert panel came to fruition, but Gartner's Simpson thought that was unlikely.

"That's really clutching at straws," he said. "I said [its strategy] was risky and a little bit crazy... The trouble with brinkmanship is one side loses."

Minchin didn't rule an about turn, saying no one could fathom what the government's motives and hidden agenda were, and as he claimed the process had already been poorly run, he wouldn't be overly surprised if Telstra bypassed the other bidders at the end of the process to negotiate with the government.

Supplying information in 'early December' means your submission was missing key elements. Morons.

Stilgherrian

ABN AMRO telecommunications analyst Ian Martin also said that it was possible the government could be considering such a strategy to improve its bargaining position with the big telco, but added that no one would know until February. Despite this concession, he believed Telstra's and the government's positions on delivery of network information and equity involvement were incompatible.

Telstra's main union, the Communications, Electrical and Plumbing Union (CEPU), which has been leading a strike at the telco since Saturday, was very concerned about the turn of events. "Our members in Telstra are keen to use their valuable skills in the development of such a critical piece of national infrastructure. They won't have that chance now," the union said in a statement.

CEPU National president Ed Husic was unable to say whether Telstra's ejection from the NBN would mean layoffs, since the company had failed to tell the unions whether it would use internal or contracted workers to build the NBN.

Husic believed there were many parallels with the way the union had handled its employees and the way it had handled its pitch for the broadband network.

Stilgherrian
(Credit: Stilgherrian.com)

Technology and media consultant Stilgherrian, writing on his blog, believed the telco should have remembered what it learned at school about handing in things on time. "The closing date was 26 November. Supplying information in 'early December' means your submission was missing key elements. Morons," he said.

"Did you ask the teacher for an extension? Did you have a note from your mother? ... If you can't even provide your goddamn submission on time, why the hell would we be stupid enough to give you $4.7bn of our money?"

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Talkback 48 comments

    Blah Mel Sommersberg -- 15/12/08

    It will be just another of Telstra's costly dummie spits and it will achieve nothing, except from a barrister's point of view.

    Telstra's childish antics are going to make dozens of barristers very rich next year.

    Telstra move on! Anonymous -- 15/12/08 (in reply to #320119024)

    Why doesnt Telstra just create their own network? So they won't get a $5bn hand out. So what? They don't want to be government controlled anyways, so this is an opportunity for them to build it their way and prove to the rest of Australia that their way is better. Either put up or shut up. Whingeing won't get the job done Telstra.

    Contempt You know it's true -- 15/12/08 (in reply to #320119026)

    The problem is, Anonymous, that when Tesltra build anything "their way" (the only way they know how to do anything, mind you) the prices are ridiculous and service limits and caps are unworkable. Just look at NextG.

    I get 7 gigs at 8 Mbps for $20 per month. Try doing that on Next G. Telstra didn't even offer ASDL2+ at my exchange until a competitor came along to do the same. So I went with the competitor.

    The level of contempt for the customer displayed by that type of corporate behaviour almost defies description.

    Telstra thought they could bully the Government and therefore control the NBN process. Wrong.

    So Telstra fanbois, your shares are down 12% today. Still feeling relaxed and comfortable?

    If losing a few thousand more bucks from your share portfolio doesn't make you angry enough to demand the Telstra Board sack all those responsible for this debacle, then you get what you deserve.

    So you want to use Telstra?? M0TT -- 16/12/08 (in reply to #320119040)

    I take it by your comments that you really really want to be a Telstra customer??

    why is that?? what do they offer that you do not get now??

    Contempt Anonymous -- 19/12/08 (in reply to #320119040)

    Keep watching the share price, knucklehead and be prepared to leave that foot of yours, in that over stuffed mouth of yours. If you don't wish to use, or pay for Telstra services, that's your call. As for your "Telstra bullying the Government" comment, that was just ridculous and stupid. I for one am glad that Telstra has the guts to stand up for what they believe is right, and as a Telstra shareholder am happy that they did.

    @ Contempt Anonymous -- 19/12/08 (in reply to #320119535)

    Yeah if the rest of Australia were shareholders we'd all be pretty damn happy with Telstra but the fact is we're not. Good on Telstra for acting on the best interests of their shareholders. It's just a shame that those best interests aren't for the rest of Australia.

    Telstra move on! Anonymous -- 16/12/08 (in reply to #320119026)

    Telstra doesn't do this because the ACCC has the power to come along with very limited justification - as it's not held accountable by anything! - and say...well we 'declare' this service and boom! the force Telstra to wholesale their investment at below cost.
    So tell me would you invest in something that is faced with the risk of being expropriated below cost to your competitors?

    Blah Anonymous -- 17/12/08 (in reply to #320119024)

    Get a life Mel, and go and have a look at what the Optus workers are complaining about. Or are you one of the recalcitrants that actually work for Optus.

    Hes right Anonymous -- 20/12/08 (in reply to #320119227)

    This IS how Telstra works. Bullying, bad customer service, misleading plans (36 month Next G plan anyone?), and a complete disregard for their employees.

    Shareholders, trust me, as a former employee, working on Training documents, I have seen thousands of dollars flushed down the toilet.

    It is easy to see that vehement supporters of Telstra will never be swayed. If Telstra had put in a tender that met the regulations put forward by the govt, you guys would call them great - if they get booted out, they are still great. Telstra could burn small children, and you would still support them in the name of shareholder equity.

    Propaganda, its such a funny thing - trust me, I know, I fell for it too. I woke up...why don't you?

    36 month next g plan? Paul -- 06/01/09 (in reply to #320119662)

    hi mate

    whats the issue with the 36 month next g plan.

    thing is, it has exactly the same ETC as a regular plan... and you get the modem for free..

    so lets see

    $299 for a card
    $39.95 per month min cost for plan for 12 months

    or

    36 months at a min of $39.95.. with half price for 6 months.. with the same base termination charges... and no cost for equiptment.

    so you either can't do maths, or you know something that I don't, and I religiously study the terms and conditions

    in the sad and much over-used words of pauline handson.. "please explain?"

    Lawsuit Terry -- 15/12/08

    The only reason Telstra would bring a lawsuit up would be to delay the winning bidder getting the money, and in turn delaying the rollout of the NBN. So end customers would suffer.

    On the flip side if the government did turn and Telstra got the bid than all the other bidders would launch lawsuits (and rightly so) against the government. So I doubt that will eventuate.

    The best thing right now for Telstra to do is bow out gracefully, they failed to meet the criteria of the bid by the due date and they know that, bringing a lawsuit in now won't win them the bid and will only hurt end customers.

    lawsuit Anonymous -- 15/12/08 (in reply to #320119025)

    Sorry, Telstra don't know what it is to "bow out gracefully" They will use every means to delay and nobble the successful bidder. Nothing will change until the current morons running the organisation and given the boot.

    Telstra holds the trump cards Anonymous -- 16/12/08 (in reply to #320119025)

    Regardless of who builds the NBN, Telstra would have to be its biggest customer. Remember that in spite of its name, the NBN is also there to provide phone services and unless all of Telstra's customers port en masse to another carrier (not just a reseller of a Telstra service), Telstra will be the NBN's number 1 customer - if they choose to use it. If they choose to do something different, the NBN builder end up paying a lot of money to Telstra for access to a NBN that few people are using. Take that story to a bank and try to secure a loan. Not even a legislated monopoly can close off all of Telstra's options.

    Like them or hate them, the simple fact is that Telstra is holding all of the trump cards. They own the biggest component of a FTTN network. They are ultimately its biggest customer. They have the power to bring the government's NBN process to its knees. Does anyone doubt it will exercise that power?

    Not quite a full house nonprophet -- 16/12/08 (in reply to #320119072)

    Telstra only have a leg to stand on if the govt. choose FTTN - which after this, would be INSANE.

    IF a FTTH solution is chosen, there is no legal obligation to immediately cut over anyone's phones.

    Meaning, Telstra aren't freed from the USO.

    FTTH can be quietly rolled in, as a data only service, allowing the consumer the individual choice of either cutting over to VOIP, or staying with the (legally obligated) Telstra.

    Govt business + the no doubt MASSIVE publicity around the (can't argue this really) WAY superior FTTH, will provide the slow and steady migration of customers - any investor is going to see this is the future - i can.

    FTTN was only ever about killing off the competition. We all know it.

    The bids were about FTTN Anonymous -- 16/12/08 (in reply to #320119074)

    For the most part, the bids were for a FTTN network. FTTH nationwide would be just too expensive. Ultimately, it will happen, just not right away. Also, the government's $4.7B would be a drop in the ocean towards a FTTH network. In fact, given Telstra's exclusion from the FTTN bid, FTTH is one of their options, unless the monopolists get that technology outlawed as a competitor to the NBN.

    Your point about the USO is a good one, but Telstra can use any access method they like - they do not have to use FTTN, FTTH, or whatever technology someone else dictates.

    Telstra holds the trump cards Anonymous -- 16/12/08 (in reply to #320119072)

    This is bang on!

    And this will happen. Telstra does not care who builds the NBN...if they don't get it on their terms...as all the other (supposed) builders want it on their terms i.e. Singtel Optus want a monopoly! Telstra will expand their Next G and HFC networks...biggest loser = any non-telstra NBN builder.

    Checkmate Anonymous -- 17/12/08 (in reply to #320119137)

    The penny just dropped! The metaphor is not a card game - it is chess. Chess is a game of strategy where one plans 10 moves ahead, although one's opponent sees only the next move of the plan. All we are seeing is Telstra's next move and the governemnt's response. What we don't see are the following 9 moves Telstra has in its back pocket.

    Look at where we are now. Telstra is out of the process and is likely to sue. If they are let back in, Telstra's opponents are likely to sue. The government will be on the wrong end of both law suits and is in a no-win situation as both paths lead to lengthy delays and the probable death of their NBN plan. And the Telstra bashers think this is the government's master stroke?

    First, I must state that I have no inside knowledge of Telstra's thinking. This is all based on what has been observed in the media.

    It is well known that Telstra feared structural separation. I don't intend to get into a discussion of the merits or otherwise, it is just that no one can doubt Telstra management's dislike of the concept. This is no doubt why they wanted it taken off the table as a precondition of putting in a genuine NBN bid. Had the government complied, Telstra would have been happy. Had they won the bid, they would have built the NBN and in their eyes, all would have been right with the world. The government refused to take structural separation off the table. It would not only have been a humiliating backdown for Telstra to put in a full bid, but had they been selected, the further along the process they went, the weaker their bargaining position against structural separation would have become.

    So, if you were Telstra what would you do? First, one must assume that Telstra's management are not idiots. Although they may well have banked on critics dismissing them as arrogant fools in the hope that no one would figure out what they are doing, they did not get to where they are by being stupid. They would have known that by not putting in a proper bid, that exclusion was a possibility. Like a chess game, they would have looked 10 moves ahead. If someone else builds the NBN, Telstra will be able to build a case to sue. Whether they win or not is immaterial. It is the delay that would be the killer. The problem was if they had to build it themselves with structural separation hanging over their head. Again, like a chess game, they need a strategy where no matter what their opposition does, Telstra wins. In my opinion, this is the clever bit. Now they have been booted out of the process, if they are let back in, Optus and the others will sue. Even better - they end up spending their money on lawyers and doing all of the dirty work. Either way, the NBN ends tied up in the legal process while Telstra builds its alternative. By the time the mess is straightened out in the courts, the broadband landscape will be very different and the business case supporting the current FTTN plans will be in total disarray. The government will be facing an election in 2 years time having had their NBN promise totally destroyed unless they allow Telstra to move in and build the NBN on their own terms. Checkmate!

    Hang on a minute! Won't the other bidders sue if Telstra is given the job in this way? Not if they pull out of their own volition. This is one piece of the Telstra strategy that was telegraphed. Telstra are clearly aware of the vulnerability of the other bidders in their need to borrow most of the money they need to build the NBN. In an environment of uncertainty with regard to when the legal landscape will be clear enough to build and whether Telstra as the biggest carrier will actually use it, they are unlikely to be able to secure funding and will more than likely have to pull out. You can't sue someone because you couldn't get a bank to loan you money.

    So, what about the share price? Telstra's management saw the impact on shareholder value of structural separation as crippling. There can be no doubt th

    hrm Anonymous -- 17/12/08 (in reply to #320119239)

    very astute.

    Checkmate Sydney Mike -- 19/12/08 (in reply to #320119239)

    re "This is bang on !"

    Sounds like a pretty good observation of the Telstra strategy to me. I now await with bated breath to see what that professional moron Mel Sommersberg has to say about your well expressed opinion of the situation !

    Yay Anonymous -- 15/12/08

    Finally the government has done something good for once. Telstra said they offering broadband plan for $85 when an international telco from Singapore will only charge $15. Seriously why wouldn't want to pay the extra $60 for small plan on telstra network because all low economic status familys that can't afford the Internet will be able to

    Wait and see. Sydney Lawrence -- 16/12/08 (in reply to #320119045)

    Does anybody believe that Telstra, with the largest legal team in the Australia, made the mistake of not including the SME detail.

    Telstra are now sitting pretty, let the others make the NBN a complete "balls up" probably cause Mr Rudd and co to be a one term Government, and finally make a take-over offer for bankrupt opponents which Telstra will get for peanuts.

    Examine the financial resources of those who want the Australian taxpayers $4.7 billion. Axia with a working capital of 19.3 million. Total market capitalisation of 101 million. Employees 138. Big risk Mr Conroy the taxpayers wont be happy.

    Legal team Anonymous -- 16/12/08 (in reply to #320119061)

    the fact that Telstra has the largest legal team in the country is a sad inditement of how the organisation operates. Whenever backed into a corner (often by its own ignorant and arrogant actions) it comes out swinging with lawyers.
    Indicative of the way the company thinks and acts...

    LEGAL TEAM Anonymous -- 16/12/08 (in reply to #320119065)

    Yeah, it also has the largest engineering, marketing, field tech, HR, sales, yadda yadda, ...so whats your point?

    lol, his point, joe -- 16/12/08 (in reply to #320119162)

    is that with all the lawyers at there disposal working on getting their proposal acceptable they still failed miserably... unless telstra wanted that, then in that case telstra is playing sneaky dark op kinda games with australias broadband future, which while is in there right legally, i think any1 would be hard pressed to morally defend it

    Legal team Sydney Mike -- 16/12/08 (in reply to #320119065)

    What a bloody ridiculous statement that was. Why wouldn't the second largest company in the nation, have the best, if not the largest legal team, to fight for them in an industry such as this. Especially when they are under such strict surveillance from a Government that treats them as if they are un-Australian, and from their never ending whinging competitors from overseas companies, that keep piddling in the pockets of the Australian Government, in order to get a handout that they do not really deserve, from the taxpayers of Australia. Get real mate !

    haha Anonymous -- 16/12/08 (in reply to #320119045)

    i'll do it for $10 per month. do you believe me? of course you do.

    Australia is now a laughing stock Anonymous -- 16/12/08

    What happens if the nbn doesnt end up starting, Telstra should be freely allowed to offer thier own prices which cost put about 60% of thier competitors into danger of folding.

    Telstra wont have to offer broadband services to regional / rural areas because they arent the ones who have too, the competitors will not be relying on telstra's network .

    Shame Australia shame , it is not certain the nbn will bring cheaper prices they will be much the same or dearer.

    Telstra will be the only superior network in Australia and the others have to wait til one is being build which may never happen

    Shame Australia Shame

    Due Process Anonymous Coward -- 16/12/08

    Telstra had their chance to submit a tender document and they couldn't even manage that.

    FTTH or bust Anonymous -- 16/12/08

    Funny as hell.

    What were the govt. supposed to do? Bend over like a 2 dollar ho? This has been a long time coming, sooner or later we had to realise, it's unfettered corporate power vs the people.

    Finally a govt. with kahuna's to stand up to these jerks. And now?

    The easiest (and cheapest) option is now the one that was always superior - Fibre to the home.

    Labour have been handed a golden opportunity by these clowns. A slow, steady rollout of a TRUE Next Generation network - going to take half a decade? No worries, that's not our fault, it's Telstra's.

    Can Telstra sue if their assets are left untouched by FTTH? Good luck.

    Oh, going to pack a tantrum and only rollout HFC? Uhh.. wasn't that their plan anyway? All city, no country?

    Escape their obligation to the rural sector?
    Nope - we're not touching your copper, the obligation to PSTN still stands.

    Checkmate, Sol. ;)

    FTTH or bust. Sydney Lawrence -- 16/12/08 (in reply to #320119073)

    BUST is a distinct possibility.

    Yawn! Anonymous -- 16/12/08

    Telstra goes to court and loses
    Telstra goes to court and loses
    Telstra goes to court and loses
    Telstra goes to court and loses
    Telstra goes to court and loses
    Telstra goes to court and loses

    And they are going to lose again which is typical.

    last mile copper? joe -- 16/12/08 (in reply to #320119080)

    ULLS, now i may be wrong, so ppl feel free to correct me, but with ULL unlooping doesnt the competitor basically buy the line off telstra for the how ever long and basically pay a maintanence contract??

    to the ignorant it looks like a loss Anonymous -- 17/12/08 (in reply to #320119080)

    i think youll find that the majority of "Losses" telstra has had in courts has probably gained them more than its lost. sadly enough.

    INSANE TO THE MEMBRANE Anonymous -- 16/12/08

    One - calling Telstra arrogant in this case shows little understanding in the matter. They may have been arrogant in 2005 when they first put forward FTTN. But what the government has done today will hurt Australia at its core - its integrity.

    two - The government set Telstra up for the kill. First, it sets an impossible condition for Telstra, damned if they do, damned if they don't. Comply and die, don't comply and die. Hence the non-compliant RFP. Telstra had to choose.

    We should be asking the question

    "Are the terms of the RFP reasonable to all parties?"

    "Should a RFP be widthdrawn if any party can put up a legitimate reason by which it will be severely disadvantaged?"

    "Should parties be able to negotiate the terms of a RFP prior and post submission?"

    If this is how we are going to make policies in Australia, we might as well be China.

    All this, the government did not do, it simply acted in an undemocratic manner. The damages is now done. "its the biggest cloud of hype" , its most shameful and it was at the will of Optus.

    three - the government exercises its next phase, after Telstra has made its first move - it kicks Telstra out of the bid for non-compliance. it undermines Telstra's attempt to offer its own competitive alternative to NBN, and undermines Telstras market value.

    Four - it will have to find a solution single or joint within the remaining bidders, each of which have not disclosed how they will fund or build a network.

    Five - Conroy will be left in the lurch when the remaining bidders pull out either on their own accord, or, Conroy is dissatisified with what they have to offer.

    Six - Conroy will be left looking like a fool and having walked all over our national integrity and democratic freedom either from a personal or corporate level against attacks from government.

    seven - Telstra must seek damages for its loss in market value due to government unfair treatment

    eight - Conroy should be sacked in due course. This has been a major disaster, the real loser is Telstras shareprice, with will be the focal point in the future.

    "INSANE TO THE MEMBRANE" Sydney Mike -- 16/12/08 (in reply to #320119161)

    I agree with you fully, except for point eight where you suggest that Conroy should be sacked in due course. In my opinion he should be sacked immediately, for the total stuff up that I believe he has caused already. Nothing he has done in all of the negotiations to date has convinced me that he has given Telstra a fair go. Yes, I am a Telstra shareholder, mainly because the Government sold me on the idea, that it was a great investment, with a great Australian company, but all the Government has done since selling Telstra off to the "Mums and Dads of Australia, is demand they comply with strict non profitable procedures, and insist that they should bend over backwards for competitors that have never put up much of their own money, and who merely wish to profit from Telstra's ready made infrastructure.

    Resolving the insanity Anonymous -- 17/12/08 (in reply to #320119161)

    There is a way out of this mess, but it will require the consumption of a large quantity of humble pie by all sides - something I doubt any will do.

    The non-Telstra bidders have to realise that they will not be able to raise money and build the NBN without Telstra's full co-operation and that is just not going to happen. Any attempt to do so will result in them being collateral damage in the bun-fight.

    The government needs to understand that Telstra will not build an NBN as a structurally separated entity.

    Telstra needs to understand that the government needs to be seen as having a win and not capitulating to Telstra's whim. They made a mistake in dealing with Coonan. By all means, be tough, but never put a politician in a position where they must make a publicly embarrassing back-flip to give you what you want.

    The solution: Conroy will be 'promoted' sideways to another portfolio. His replacement will negotiate a set of rules with Telstra for open and transparent equal access. Even if it is exactly what they were offering in the lead up to the bids, Telstra must act as if they have been screwed over and reluctantly agree.

    The government is seen as having achieved concessions and will save face. Telstra's competitors will have the open access they want. Telstra gets to build the NBN without being structurally separated, and Australia finally gets decent broadband.

    a few points... joe -- 19/12/08 (in reply to #320119344)

    telstra's not really eating humble pie in that scenario.... its us bending to their will... and why wouldnt axia be able to raise the capital anyways? there a company of comparable if not larger size to telstra back in cananda, and the exchange rate means them bringing their canadain $ loan will effectively add 50 or so % to their buying power... I personally think conroy's doing an alright job, not a great job, but my god at least something's happening unlike with coonan... and "open access" thats what telstra's meant to have that in place already, tell that to the 3rd parties trying to access to exchanges... open access would be a great way of doing it, but unfortunately telstra cant be trusted with that....

    axia? neddyboy -- 19/12/08 (in reply to #320119603)

    joe from my understanding and i may be wrong but, axia have a market cap of just $101m canadian dollars (AUD$120million). as opposed to telstras $45billion market cap. axia are miniscule, iinet are 1.5x bigger ($179m).

    this is a huge project 10x bigger than anything axia have ever done and obtaining say $8b-$10b in this climate, for a small company like axia, will be difficult.

    while i dont really care as long as it is done and done properly and can see that axia are a most credible company, lets not get too carried away about them just yet.

    lol, woops joe -- 19/12/08 (in reply to #320119605)

    yep, there it is in wiki, market of $200 million, ah wells, but it does point out that they have built networks like the 1 our current governments wanting, so thats a good thing, all they have to do is do their thing just apply it on a larger scale :)... and i dont know if it affects a banks loan giving but if axia does get the bid its projects going to have 50% govt ownership, surely thats a bit of added security to the loan...

    Or better yet, screw the companies finacing it, use govt bonds to raise the money and then just pay who ever the cash to build it! lol

    Time to grow up!! Wickedly anonymous -- 16/12/08

    There's four words that come to my mind with this kind of behavior:

    "down with corporate arrogance"

    For too long Telstra has got away with being the epitome of corporate arrogance and finally someone has got the balls to tell them where to go. (If only their customers that can would do the same)

    Its about time this country started putting this kind of corporate behavior into the history books and started moving forward. Perhaps then we might actually see the kind of technological infrastructure improvements the people of this country deserve.

    We are years behind so many.

    Now if only they get a Judge that has a been on the receiving end of the crap service Telstra attempt to provide, we might see them lose face completely.

    That would be fun to watch!!!

    rofl Anonymous -- 17/12/08 (in reply to #320119166)

    good luck with that, In 30 years corporations will rules the world.

    Time to grow up!! Anonymous -- 19/12/08 (in reply to #320119166)

    What would be even more fun, is if they get a judge, who like me chose Optus ahead of Telstra for his B/B, Mobile and Home plan because it was cheaper than Telstra. If I wasn't locked into the damned thing, I would be over to Telstra like a shot, especially when friends of mine tell me how good there Telstra service is !

    Correct Mel Sommersberg -- 22/12/08 (in reply to #320119166)

    Telstra's offer on the proposed fibre network of 200MB downloads at a max speed of 1Mbit proves your point.

    They just don't have a clue about the needs of Internet users in the 21st century, nor can they price their products with any thought of how the common man is supposed to pay for it.

    @Correct Anonymous -- 02/01/09 (in reply to #320119784)

    Unfortunately they have all the clue in the world.

    They know very well that 200mb is not enough, that is why they have it. Bait and switch, that is all there is too it. Luddites will start on their 200mb plan, realise its not enough and switch to a higher plan.

    You will still get the Telstra supporters telling you this is not so - that there are plenty of people using 200mb plans happily, and that is all they need for standard browsing and email.

    As a former Telstra employee, I can tell you not true. We were 'lucky' enough to get a visit from a Telstra Service delivery big wig - when asked when the 200mb plan would go, he described the above bait and switch....and thats it.

    Telstra doesn't deserve it Anonymous -- 17/12/08

    Telstra is just a big money pot for US consultancies.
    While they screw the maintenance workers, they pay ridiculous sums to "consultants" who run a boys club of management.
    Why do we need the expensive CEOs from the land that institutionalised Ponzi schemes? The "value" proposition must be looking pretty dodgy by now surely!

    Telstra doesn't deserve it Anonymous -- 19/12/08 (in reply to #320119235)

    What a stupid comment. If you think Telstra screw their maintenance workers, I suggest you talk to some of the Optus mob, who lined the streets in their vans on Wednesday, complaining bitterly about they way they are being treated. If they don't want to work for what they are being paid, I am sure that there are plenty of others that would be happy to do so. Get a life mate !

    telstra do deserve it. what a stupid comment. Anonymous -- 03/05/09 (in reply to #320119542)

    "If they don't want to work for what they are being paid, I am sure that there are plenty of others that would be happy to do so. Get a life mate" !

    this is the gutless attitude which is screwing the IT sector. most IT people have never had to fight for anything, in the sense that their jobs were offered with very reasonable salaries and conditions, already fought for and won by previous generations, and now enjoyed by all of us.

    but now in this global fiasco, everyone including those in IT, are starting to discover that their safe job isn't so safe, their salaries not increasing to even match inflation, even when thier employers like telstra and optus, are still profiting handsomely and that sometimes you have to fight for your rights. seems reality has now kicked in.

    but with an attitude like yours anonymous, we'd all still be working a 50 hour week, with no leave and having to lick the bosses shoes, as i'm sure you do or did, every morning. I'm glad previous generations weren't as gutless as you.

    so no thanks, grow some cojones and then get a life mate.

    telstra eric hambleton -- 03/05/09

    ha ha ha,I thought his name was Conroy the barbarian,ha ha ha .

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