Telstra CTO: 'Cheap broadband' not-so-cheap

Telstra's chief technology officer, Dr Hugh Bradlow, has disparaged recent entrants into the broadband market, referring to their products as 'snake oil'.

During a breakfast briefing on the future of telecommunications hosted by the Australia-Israel Chamber of Commerce (AICC), Dr Bradlow condemned the recent marketing efforts of several of Telstra's competitors, claiming to provide "cheap broadband".

"There's a lot of snake oil being sold by people claiming they have cheap [broadband] options, but they end up being more expensive because they are deploying obsolete fibre," said Dr Bradlow.

During his keynote speech, Dr Bradlow also addressed comments of delays in broadband deployment and uptake in Australia, citing issues such as unrealistic expectations and perception of the technology itself.

"People forget that we had 120 years to get the telephone working, but expected us [Australian telcos] to get something much more complex up and running in a few months," stated Bradlow, adding that "This didn't happen anywhere in the world."

Dr Bradlow, however, is pleased with Telstra's broadband efforts, revealing that the telco has made broadband available to almost 100 percent of Australia, through its satellite, ADSL and cable modem services. The take-up of these services has also been encouraging, according to Dr Bradlow, who stated that Australian broadband take-up was commensurate with that of take-up in the US and UK.

However, according to Dr Bradlow, it is the utilisation of broadband, and the services available through this medium, that need to be addressed in order to realise the full potential of the technology.

"There is all sorts of wild and woolly talk about what broadband is, but at the moment, it is just fast Internet," said Dr Bradlow.

His belief is that to fully exploit the opportunities offered by this technology, companies need to look at the network, access, CPE (customer premises equipment) and content.

"Unless these line up, you don't have a solution," said Dr Bradlow.

Dr Bradlow was a keynote speaker at the AICC breakfast briefing, which aimed to grow support for the AICC's 2002 Telecom Mission to Israel. A trade delegate consisting of representatives from leading Australian businesses is expected to travel to Israel in November to address the emerging opportunities between Australia and Israel in the telecommunications space.

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Talkback 9 comments

    I'd rather have a cheap snake- ...Anonymous -- 27/08/02

    I'd rather have a cheap snake-oil broadband that works than the shonky quality of the ADSL service offered by Telstra.

    Coverage means squat if you ca ...Dr Evil -- 27/08/02

    Coverage means squat if you can get nothing done.

    I don't care if I have access to the super-highway if the "Slow Down - Roadworks Ahead" signs are all over the highway at least , and at worst , "ROAD CLOSED".

    I live 9km from the centre of ...Anonymous -- 27/08/02

    I live 9km from the centre of Hobart, I cant get ADSL and they want to charge me and arm and a leg for a Sat service.

    Others might be offering snake oil but Telstra just spreads propaganda about how many people can get their services.

    This monolith seems to be blin ...Anonymous -- 28/08/02

    This monolith seems to be blinded by pulling it's own wool over it's eyes! They say it will cost millions to implement the infrastructure for timed calls to justify drastic increases in call billing, when in fact it's merely a small change in codeing. Typical. Seems that every other country I have worked and lived in can quite easily roll out broadband - too hard for our "saviours" of communication!! Probly an attemp to buff up share prices...

    Did he bought off his Dr titl ...Henry T Wijaya -- 28/08/02


    Did he bought off his Dr title from the wet market? Even those uneducated are much smarter than him!
    He's in cahoots with the other fake Dr Ziggy.

    He's trying to patronize us by saying that it's unreasonable to expect Tel$tra to deliver broadband "in a few months". For your info, it's been 2 years trying to get ADSL right.

    Come to think of it, lot of people are smart enough to unravel the dirty tactic Tel$tra is employing. If not, the take up rate will be much faster for broadband.

    Isreal will be doomed if they absorb every word what this person lectures.

    If you sell and support ADSL f ...Warren Cary -- 29/08/02

    If you sell and support ADSL for a living like myself you know the real story.

    My company is a dealer for Pacific Internet who wholesale Telstra product and NEC product.

    PI have a great team and only specialise in ISP services. I made a decision a long time ago not to trust Telstra for service. Its proven to be a great a move.

    Another Dr Dosey added to the ...K.Styles (A very,very disgruntled user) -- 29/08/02

    Another Dr Dosey added to the Mad Hatters Tea Party. I wonder if they really believe all the drivel these guys waffle on about endlessly.
    It now over 2 years since the wundafull
    T(H)elstra Broadband mob 1st started wheeling out the nonsense they call ADSL.

    It still runs like SAE90 on a cold day. Melbourne to Sydney takes 10 hops at 40ms & they call it Broadband.
    Telstra.com Web service is even slower. To get to Web Mail they even have a screen which says "Loading Please wait" every time it is accessed. Must be running on a 386 with 1meg of RAM!!!!!

    Its overpriced. Its useless for streaming anything. Who can afford it. T(H)elstra maybe?

    It may have taken 120 years to ...Blantin Smith -- 30/08/02

    It may have taken 120 years to get phones up and running, but we now have far more advanced equipment and computers to get the work done.

    So, is this how telstra is going to tell us why we have crap broadband and high price tags with stupid limits on a fast connection is because they relate it to 120 years ago.... what a joke.

    As many have said before, telstra still looks at the past and blaims all their problems and pricing on that, instead of the looking into the future, and seeing what the people want from a service that makes millions of $$$'s in pure profit before you even pick up the phone to make a call.

    The past has gone, it can't be changed, but we can only learn from it.. I think telstra has made many many mistakes in the past and they still havn't learnt from it yet, so that tell us all that they have no idea what they are doing.

    The telstra CTO has no idea what braodband is and what it can be used for. Telstra just likes to restrict us and wack a high price tag for minimal service, just like their phone rental for lines that are 120 years old.

    Give us a break, we all know about your over chaging tatics on people with no or little knowledge about broadband.

    Seeing a cheap broadband competitor makes the telstra CTO shake in their boots, because they may loose millions of $$$'s, thats all they are worried about.

    As usual Bradlow confirms why ...Anonymous -- 03/04/03

    As usual Bradlow confirms why Telstra lives in the stone age and also why Australia is rapidly becoming a 3rd world information economy. The Telstra executives en mass are all so fat and happy living in the gleeful days of no competition and over-engineer everything, then just pass all your costs onto an unsuspecting public and tell them they are lucky.

    Telstra, extract your digits, start looking outside your own conference room walls and coffee shop chats and listen to the outside world. If you think you are doing everything you can, resign, retire or go back to engineering school for another degree in overengineering outdated networks.

    People expect responsive and innovative solutions from a company with a capex program into the billions every year. Not just another way of hashing a few outdated telephony products under a new marketing umbrella with a revised tariff structure aimed at hanging onto telephony revenues for another desperate year.

    The longer Telstra hangs onto the desperate past, the more nails it will hammer into its own coffin. If only we had a true competitive regime, where the owner was not also the regulator, we'd be a lot better off!

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