Telecommuting: At home and employed

Sneha Vyas, a writer at a dotcom, who was home on a break from her office, thought she could telecommute to catch up with some urgent work while at home. Unfortunately, a slow dial-up left her with no option but to cut her leave short and get back to work earlier than she had planned.

Telecommuting, which promised to be a boon for employees like Vyas who want to work from home, and for employers who are looking at savings in premises costs, office overheads, labour and increased employee productivity, is being given the thumbs-down the world over.

The potential
The concept of telecommuting existed much before the real technology boom, which brought it into the spotlight especially in the US. Most global blue chip companies offered their employees a tightly controlled version of telecommuting in the form of entire departments or sectors. Smaller companies, to whom the benefits of telecommuting would have been relatively larger, still stay clear of the concept.

What you need to telecommute
While the concept of telecommuting has been in existence for some time, there are several technological tools available that enable people to telecommute very efficiently.

There is tremendous scope for telecommuting, or working from home, especially for the IT industry, thanks to the nature of work involved -- coding, software development, data entry, Web design, and medical transcription, among others. Employees based where it takes about two to three hours to travel to commercial centres, or those that have a poor transport network, would save on hours of productivity by telecommuting. It could also have benefits to a lot of people who have PCs at home to be employed.

Radhika Rajan, CEO, Indiantelejobs.com, a free site that aims to promote the concept of telecommuting in India says: "India has a large number of knowledge workers who due to social and geographical constraints are not available to potential employers. (Women for example, who have remain at home for their family, or those unable to relocate to a new place). Telecommuting will remove this barrier between employers and employees."

"Companies stand to gain tremendously by employing telecommuters by way of direct savings on real estate costs, relocation expenditure, commute time of employees and other associated costs of having an employee in the office. Moreover, telecommuters are generally available at a lesser cost to the employers," adds Rajan.

Surveys have demonstrated that telecommuting improves employee lifestyles, recruitment and retention capabilities. It also helps reduce energy consumption, pollution, and the need to downsize; while facilitating globalisation of services, and helping maintain balance between work and family life.

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