TPG: Don't worry, we're just like Optus

A spokesperson for Pipe Networks' potential new owner, SP Telemedia, has pointed to Optus as a prime example of how it can successfully operate a wholesale and retail telco.

"If this deal goes through, we don't intend to reduce any of Pipe's wholesale business," a spokesperson told ZDNet.com.au this afternoon. The spokesperson said the comments were the views of chief David Teoh, however the executive was unable to conduct an interview.

"Much of its current business is already under long-term contract with Pipe's foundation and other customers. It's worth noting that organisations like Optus also operate both wholesale and retail arms and all of us in the telco industry buy some services from each other," the spokesperson said.

Some ISP chiefs, such as Netspace's Stuart Marburg, yesterday said the main concern would be that SP Telemedia may give TPG preferential pricing, ending the neutral arrangement the industry had become accustomed to. Another ISP boss said it would be a "disaster" while iiNet chief, Michael Malone, was less concerned.

According to the spokesperson SP Telemedia intends to operate Pipe as a separate business. "PIPE has an excellent wholesale and corporate business operation and we look forward to the opportunity to grow it."

The company claimed that TPG and Pipe will work very well together, and that both they were both "efficient, well-run, cost-conscious companies with excellent staff."

One analyst however has a different view of the two companies' networks and cultures. "I've seen [Teoh] a few times, but he's a pretty closed book," said Southern Cross telco analyst, Daniel Blair. "I don't like TPG's customer service proposition, and I'm a bit dubious about the network." However, he commended Teoh for generating lot of free cash and paying off huge debts.

While some shareholders have criticised the current offer for failing to include a sufficient takeover premium, the spokesperson defended the offer as "excellent", and that it "represents a share price higher than any closing price in Pipe's history."

That may be, however Pipe Networks' shareholder David Hall told ZDNet.com.au there simply wasn't a takeover premium while Pipe would be carrying a large portion of the profits for the would-be merged company.

Asked whether SP Telemedia was confident it would be able to retain Pipe Network's engineering-focussed headcount, the spokesperson pointed to its retention of Pipe's popular chief, Bevan Slattery.

"Our strategy would be to allow Pipe Networks to continue to operate as a focused business," said the spokesperson. "We are extremely pleased that Bevan Slattery has agreed to stay on as CEO."

Advertisement

Talkback 6 comments

    dont worry says it all Anonymous -- 14/11/09

    dont worry we're just like optus, as opposed to, ha?

    Optus...Yuk Anonymous -- 16/11/09 (in reply to #320391637)

    Optus, the original bait & switch merchants that sucker you in with a reasonable offer then abruptly change, overcharge & lie about their plans.
    Never again!!

    TPG: Don't worry, we're just like Optus Graeme of South Kolan -- 15/11/09

    Yeah, you have that right for sure Anonymous. I have always been a fan of TPG (for their pricing of course) but never there service, it's good i can do most of that myself. Anyway, when i recently went to churn from the usual to TPG they were always yep no problem. (I have at that stage never known how these things at the Exchange work with different ISP's until this happened) But in this particular case they advised that I cancel with my ISP before joining them (at the time I thought unusual) but ok as I was told this twice on 2 separate occasions by now, so I thought it must be right. I did this and then contacted TPG to start there service and the reply then was we can't do it as we don't have a service there. Well there online check, you know with the phone check and no guarantees, showed that they can do ADSL. I tried to find out why not and they just said we can't help. Well wasn't I nicked to the MAX. So it was back to the only ISP/Telco that I knew for sure that could provide this service. After this I remembered a web site whirlpool.net, a very undermentioned site with a lot of resource to help just about anyone. I used Whirlpool's phone check on their site and it gave me the usual yes it is an ADSL enabled exchange, but it also had more information when one extra link was clicked on. When I clicked on it, it gave me a list of ISP's that has a presence at that particular exchange and then when you clicked on an ISP that then gave you the pricing and the actual service, i.e. whether ADSL was it or if they also had ADSL2+, etc) available at this exchange for that ISP. WOW I thought, now why couldn't TPG and the other ISP's have this for a service then there wouldn't be a need for getting the wrong advice from 2nd rate customer service personnel. Anyway I will break my current new contract with the Telco/ISP paying the fine for breaking the contract with them and join a new ISP with a presence at that exchange and still save myself $1000 to $1200 in the process. Well done Whirlpool, keep up the good work of independent advice. Thanks

    An OXIMORON Keith Styles -- 16/11/09

    All vertically integrated companies have the potential to favour their retail operation. Telstra is a classical example. NO assurances from the top brass ever provides a guarantee. The internal fiddles and funny money make for a retail operation which may undercut others simply because it has the advantage of belonging, operationally, to the wholesale and probable parent organisation.
    I worry, because my ISP uses the PIPE network, I suspect, as it's main pipe to overseas servers.

    Yes, it's an oxymoron Anonymous -- 16/11/09 (in reply to #320391747)

    Keith is right about this. No matter how much they chunter on about Chinese walls, etc, the retail operation of the parent will always gain advantages over their competitors.

    It may be by secret rebates or other financial benefits, though these can sometimes be traced through an audit trail. More likely, and virtually untraceable, is commercial information about the competitors' activities, perhaps made available verbally on a wink and nod basis.

    It is still a Disaster! Broadband User -- 16/11/09

    Just like Optus! ROFL
    I'd hardly call that a compliment.

    Just another nail in the coffin for competition.

    SP Telemedia got Pipe for a complete steal paying virtually no premium for control of the company. They should have paid $10 a share not $6.30.

    This whole deal has a very bad smell about it.

Add your opinion

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • Suzanne Tindal Sick of broken tender sites
    Some of the state governments desperately need to invest in more user-friendly tender sites so that looking for information on government tenders doesn't have to be a game of blind man's bluff.
  • Array Cyberwar: What is it good for?
    In this week's episode, Cyberwar. What is Australia's place in the world of digital warfare? What are the implications for the NBN?
  • Array Is wholesale-only backhaul just a pipedream?
    The potential acquisition of Pipe Networks by SP Telemedia has raised the question about whether vertically integrated backhaul providers will mean higher wholesale prices for ISP customers.
  • More blogs »

Tags

Back to top

Featured