Speech technology: 'Hey, I'm talkin' to you!'

The future of speech interfaces


So, what have we got to look forward to? Hopefully not a world where we have to repeat things constantly and speak in an American accent.

HAL, in 2001 A Space Odyssey, is always held as the benchmark for speech interaction, but to get to this level requires faster computers with more processing power, and better speech processing algorithms. There's still plenty of work left for the psychologist and linguists.

Tim Courtright, Inflection Technologies, notes that in the future, voice systems will be networked so that you can surf voice networks in a similar way to the Internet in order to conduct associated searches even though they may be from different countries. For example you might hire a car from A to B. After this is done the computer might ask if you would like to look for a hotel in the area or local attraction or you could just ask, "is there a Flag Inn around". This will rely on open standards such as VXML or common connection interfaces between the programs themselves.

One day we'll be able to interact quickly and easily with devices in a natural manner with the computer able to detect pauses and pronunciation and accurately deliver them to the page. Commands will be simpler through better training or through better recognition systems and, of course, the computer will improve in its ability to learn and adapt to the customer's speech patterns.

"Computer - Log Off"


About The Performance Technologies Group
The Performance Technologies Group improves the experience people have when using technology. Our focus is on creating usable, technically robust and business effective technology through independent usability, technical and business consulting solutions. With a team of psychologists, technologists, and business specialists, we address the key problems associated with the development of technology such as: cost effectiveness; customer satisfaction; quality, performance, and reliability; value creation for customers; business performance; accessibility for people with a disability; and usability.

For further information, please call The Performance Technologies Group on (02) 8920 2288, fax (02) 8920 0488, email info@performancetechnologies.com, or visit their Web site at www.performancetechnologies.com.

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Talkback 1 comments

  1. Don't forget those are hearing impaired people who cannot hear!!! I'm not impressed of this article about voice communication. Those techology will leave hearing impaired without jobs that require voice communication and can affect them in ma Anonymous -- 08/09/04

    Don't forget those are hearing impaired people who cannot hear!!! I'm not impressed of this article about voice communication.

    Those techology will leave hearing impaired without jobs that require voice communication and can affect them in many ways.

    Hearing impaired user!


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