VoIP, a young challenger that promises huge cost saving over long distance phone call and simplicity over PBX, has risen promptly past its five years of its existence. Aided with rapid Internet technology advancement and availability of technical expertise as well as hardware equipments backed by reputable vendors, seems to have geared up and ready for any tackle that PBX has in store.
While both contestants are busy putting on their battle gear, we shall now bring to you some insights of each player and thus, allowing you to place your bets with an ease of mind.
Denunciative PBX
A PBX system is a telephone system, much like a typical office intranet, that resides within a business organisation. What a PBX does is that, it switches calls between each users in a business organisation on a local line while at the same time, allowing everyone to share a certain number of external phone line.
The PBX is owned and usually operated by the business organization. The telephone company would than act as a service provider or a supplier to such system. While some PBX system still uses analog technology, other PBX systems are using digital technology.
Before the coming of PBX, companies used to receive their incoming call by an operator using cords and switchboards. With the introduction of PBX in the 1960s, it is possible for employees of a certain business organization to place a call within a building or connect to an outside line without the help of an operator. Most operators of the past have been replaced by Automatic Call Distributors (ACD), which is a telephone facility that manages incoming calls, of today.
Dear Sir
I have seven years experience with Ericsson MD110 PBXs, BP250 and applications including unified messaging, voice mail and call billing software. I have handle large scale installations and up gradations of voice networks, which interconnect Ericsson PBXs on IP/ISDN/QSIG/CAS and DPNSS in local market and overseas market.
I have handle Cisco call manager 3.2 installation in a leading bank after having training on CVoice and CIPT.
I strongly believe my knowledge on Ericsson PBXs and experience in the field of voice communication will give you a maximum output if I am given a suitable job opportunity in your company.
Yours sincerely
Lakal Rajapaksha